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TVs and boxes that do not support the 8k-mode

Here is the list from Digital UK of boxes and sets that will not receive Freeview after switchover is complete

Here is the list from Digital UK of boxes and sets that will no
published on UK Free TV

If you use one of these to watch Freeview, or are hoping to after switchover happens in your region, you will need to get a new Freeview box at switchover.

ONdigital/ITVdigital branded set top boxes

Nokia Mediamaster 9850T; Pace DTR730 and DTR735, Philips DTX6370, DTX6371 and DTX6372; Pioneer DBRT200 and DBRT210, Sony VTX-D500; Toshiba DTB2000.

If you have any of these you will need to recycle it and get a new box.

Freeview branded set top boxes

Fusion FRT100*, Pace DTVA-T "Wedge Adaptor", DT210F*, Samsung SIRU200i (Without M suffix).

Freeview, ONdigital and ITV branded integrated digital television sets

Alba ONdigital sets, Bush ONdigital sets.

Hitachi 28WDDODTN, 32WD40DTN and D36W840DTN; Panasonic TX-28DT2, TX-32DT2, TX-28DT30*, TX-32DT30*, TX-36DT30*, TX-36DT35* and TX-32DH40*; Philips 28DW6734, 32DW6834, 32DW9625, 28DW6557* and 32DW6557*.

Sanyo CE28DFN1-B, CE32DFN1-B, CE28DFN2-B, CE32DFN2-B, CE32DFN2BK-B, CE28DWN1-B, CE28DFN3-B-00, CE32DFN3-B-00, CE30LD3-B,CE30LD3BK-B, CE27LD3-B, CE23LD4-B, CE23LD4W-B, CE27LD4-B, CE27LD4BK-B, CE32LD4-B, CE32LD4BK-B, CE27LD5-B and CE32LD5-B.

Sony 28DS60, 32DS60, 28DS65, 32DS65, 28DX20, 32DX20, 28DX30, 32DX30, 28DS20, 32DS20, KP41DS1, KP51DS1, KP51DS2, KP41DS1, KP51DS1, KP51DS2, KD28DX40*, KD32DX40*, KD32DX100*, KD32NX100*, KD32NX200*, KD36NX200*; Toshiba 28WT98B, 32WT98B, 28ZT29B, 32ZT29B, 36ZT29B, 42WT29B, 50WT29B and 57WT29B.

All these sets can be upgraded - contact the supplier (numbers below) to add a Freeview box to the set.

Boxes that do not support both 2k and 8k modes

Some boxes are having problems during switchover supporting both modes at the same times:

  • Sharp TU-R160H
  • Humax 9200T
  • Thomson DTi 1000

The workaround appears to be to add the "8k" channel manually (C62 for Selkirk, for example) and then to do this procedure after switchover is complete: My Freeview box has no EPG, is missing Film4, Channel 4+1, no sound on ITV3 or the channel line up is wrong - - independent digital television and switchover advice, since 2002

This is on top of the boxes that could not cope with the changes to the Network Information Table (NIT): Daewoo DS608P, Labgear DTT100, Triax DVB 2000T, Portland DP100 and these VCR/STBs: Daewoo SV900, Bush IDVCR01

Helpline numbers

  • Alba 0871 230 1777
  • Bush 0871 230 1777
  • Daewoo 0870 100 2525
  • Hitachi 0870 405 4405
  • Humax 0870 247 8800
  • Nokia 0845 045 5555
  • Pace 0870 120 1910
  • Panasonic 0800 169 3012
  • Philips 0870 900 9070
  • Pioneer 0330 123 1240
  • Sharp 08705 274 277
  • Sony 08705 111999
  • Thomson 01443 220220
  • Toshiba 0115 976 6958

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Friday, 29 April 2011

3:33 PM

Don't chuck it. Demand a swap.

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Steve's 1,173 posts GB flag
Steve's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
Tuesday, 17 May 2011
8:49 PM

I have 2 digital tvs in the house. One (Panasonic) has retuned perfectly in the last few days finding 110 channels, the other retunes but stops at 99 channels and is no longer giving me BBC1 or BBC2. This is a Sanyo CE32-LD4 - I guess limited to 99 presets but the channels I really want are missing. Sanyo haven't (yet) responded to my question - how do I select 99 wanted channels?

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Richard's 1 post GB flag
Wednesday, 18 May 2011

12:41 AM

How do you even know how many channels you have?

Are the BBC channels at a high broadcast channel number where you are? If so, start your scan with the aerial unplugged, and plug it in when you get to the BBC channels.

Or a low number if your scan starts high?

link to this comment
Steve's 1,173 posts GB flag
Steve's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage

7:32 AM

Richard: I think the best option is to get a Freeview or Freeview HD box from a store and use that with your set. Sanyo may, if you ask them, provide you with a box.

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Briantist's 38,910 posts GB flag
11:09 PM

Have recently had to down grade high level mast head amps on crystal palace due to amplification distortion of digitail carriers,
any info: about changes of transmission levels that i do not know about,these problems seem to affect com: systems only,have had similar problems on multiple distrubution amps where analog levels are high.

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DAVID BEST's 2 posts GB flag
Thursday, 19 May 2011

11:48 AM

DAVID BEST: Very hard to say without a postcode. Generally speaking unnecessary amplification will distort the digital signals and make their reception unreliable.

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Briantist's 38,910 posts GB flag
Saturday, 4 June 2011
Stephen Robinson
6:00 PM

my freeview box worked perfectly prior to the switchover and still does on all channels except the BBC ones. Will this fix itself - if not what shall I do

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Stephen Robinson's 2 posts GB flag
Sunday, 5 June 2011

1:41 PM

Stephen Robinson: If your box is on the above list, no, unless it is the Humax 9200T.

You may have too strong a signal, if you have an amplifier or booster, remove it from your system.

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Briantist's 38,910 posts GB flag
Friday, 10 June 2011
Alan G
10:29 AM

Since my freeview box no longer receives any BBC channels I take it I will no longer require a television license?

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Alan G's 1 post GB flag
Mike Dimmick

2:39 PM

Alan G: No, you require a TV licence if the TV is *capable* of receiving any off-air signals.

If you are in central Scotland, note that the Black Hill and Craigkelly transmitters, and their relays, have only been through the first stage of switchover so far. The second stage happens two weeks after the first stage, and all other multiplexes change mode at all transmitters. If your equipment does not support the 8K mode, you will lose everything, not just the BBC channels.

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Mike Dimmick's 2,486 posts GB flag
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