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TVs and boxes that do not support the 8k-mode

Here is the list from Digital UK of boxes and sets that will not receive Freeview after switchover is complete

Here is the list from Digital UK of boxes and sets that will no
published on UK Free TV

If you use one of these to watch Freeview, or are hoping to after switchover happens in your region, you will need to get a new Freeview box at switchover.

ONdigital/ITVdigital branded set top boxes

Nokia Mediamaster 9850T; Pace DTR730 and DTR735, Philips DTX6370, DTX6371 and DTX6372; Pioneer DBRT200 and DBRT210, Sony VTX-D500; Toshiba DTB2000.

If you have any of these you will need to recycle it and get a new box.

Freeview branded set top boxes

Fusion FRT100*, Pace DTVA-T "Wedge Adaptor", DT210F*, Samsung SIRU200i (Without M suffix).

Freeview, ONdigital and ITV branded integrated digital television sets

Alba ONdigital sets, Bush ONdigital sets.

Hitachi 28WDDODTN, 32WD40DTN and D36W840DTN; Panasonic TX-28DT2, TX-32DT2, TX-28DT30*, TX-32DT30*, TX-36DT30*, TX-36DT35* and TX-32DH40*; Philips 28DW6734, 32DW6834, 32DW9625, 28DW6557* and 32DW6557*.

Sanyo CE28DFN1-B, CE32DFN1-B, CE28DFN2-B, CE32DFN2-B, CE32DFN2BK-B, CE28DWN1-B, CE28DFN3-B-00, CE32DFN3-B-00, CE30LD3-B,CE30LD3BK-B, CE27LD3-B, CE23LD4-B, CE23LD4W-B, CE27LD4-B, CE27LD4BK-B, CE32LD4-B, CE32LD4BK-B, CE27LD5-B and CE32LD5-B.

Sony 28DS60, 32DS60, 28DS65, 32DS65, 28DX20, 32DX20, 28DX30, 32DX30, 28DS20, 32DS20, KP41DS1, KP51DS1, KP51DS2, KP41DS1, KP51DS1, KP51DS2, KD28DX40*, KD32DX40*, KD32DX100*, KD32NX100*, KD32NX200*, KD36NX200*; Toshiba 28WT98B, 32WT98B, 28ZT29B, 32ZT29B, 36ZT29B, 42WT29B, 50WT29B and 57WT29B.

All these sets can be upgraded - contact the supplier (numbers below) to add a Freeview box to the set.

Boxes that do not support both 2k and 8k modes

Some boxes are having problems during switchover supporting both modes at the same times:

  • Sharp TU-R160H
  • Humax 9200T
  • Thomson DTi 1000

The workaround appears to be to add the "8k" channel manually (C62 for Selkirk, for example) and then to do this procedure after switchover is complete: My Freeview box has no EPG, is missing Film4, Channel 4+1, no sound on ITV3 or the channel line up is wrong - - independent digital television and switchover advice, since 2002

This is on top of the boxes that could not cope with the changes to the Network Information Table (NIT): Daewoo DS608P, Labgear DTT100, Triax DVB 2000T, Portland DP100 and these VCR/STBs: Daewoo SV900, Bush IDVCR01

Helpline numbers

  • Alba 0871 230 1777
  • Bush 0871 230 1777
  • Daewoo 0870 100 2525
  • Hitachi 0870 405 4405
  • Humax 0870 247 8800
  • Nokia 0845 045 5555
  • Pace 0870 120 1910
  • Panasonic 0800 169 3012
  • Philips 0870 900 9070
  • Pioneer 0330 123 1240
  • Sharp 08705 274 277
  • Sony 08705 111999
  • Thomson 01443 220220
  • Toshiba 0115 976 6958

Help with Freeview, aerials?
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Wednesday, 7 September 2011
5:44 PM

I am receiving BBC channels perfectly since switchover today (kidderminster) - but now no longer seem to have channel 4, and am not receiving any other related '4' channels, or any ITV channels at all. Do I need to do something else to 'find' them?

Many thanks

link to this comment
PRice's 1 post GB flag
PRice's: mapP's Freeview map terrainP's terrain plot wavesP's frequency data P's Freeview Detailed Coverage
Steve P

6:11 PM

- Kidderminster digital switchover date | - independent free digital TV advice
PRice - looks like you are still analogue for Ch4 until 21 Sept.

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Steve P's 1,173 posts GB flag
10:58 PM

I've lost all BBC signals!!! I have a topfield any suggestions?

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Wayne's 1 post GB flag
Thursday, 8 September 2011

7:18 AM

Wayne: Not much to go on there.

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Briantist's 38,915 posts GB flag
Steve P

9:46 AM

Watch ITV.

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Steve P's 1,173 posts GB flag
Mike Dimmick

11:16 AM

Wayne: If your box is a TF5800, it's known to have a problem with the larger Network Information Table introduced in 2008.…tnit

You should have had an over-the-air update to fix the problem, but some boxes need to be left in standby with the auto-update feature enabled to get the update.

See also Welcome to

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Mike Dimmick's 2,486 posts GB flag
Saturday, 10 September 2011
7:40 PM


I live in Leicester (LE3) and I'm getting lots of glitching/freezing. I have a Sony PlayTV PS3 box. It worked absolutely fine before the switch over and now it's just not watchable the TV.

I've retuned it, retuned it without the Ariel cable plugged in and retuned it again. I also reset the PS3 software. I don't think the PS3 is at fault since I play games fine on it.

Any ideas, do I need to buy a new freeview box. I bought a new Ariel cable the other day but still the same problem! Is it possible it's not supported (Sony PlayTV). If it's not I'm thinking of getting a Freeview HDBox.

I live in a studio flat shared with 8people. But that shouldn't be a problem because it worked fine before the switch over (I don't understand why it is now)!


link to this comment
Mark's 5 posts GB flag
Mark's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage

10:34 PM

Mark: The usual explanation for such a situation is that you have overloaded the device with too much signal. This is usually caused by having an amplifier or booster in the system that is now distorting the much stronger broadcast signals.

The best thing to do if you do have an amplifier or booster is to remove it from your system.

If this is the source of the problem then a Freeview HD box will have exactly the same problem.

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Briantist's 38,915 posts GB flag
Sunday, 11 September 2011
Steve P

2:40 AM


One studio flat for 8 people sounds very overcrowded, but not obvious why that would affect the TV.

Which transmitter is your aerial pointed at?

If it is shared, what reception are others getting?

You may have an amplified central distribution which just needs turning down a bit.

UK digital TV reception predictor

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Steve P's 1,173 posts GB flag
Keith G
11:53 AM

Thanks to all for their comments. The problem is now 90% resolved. When Sutton Coldfield transmitter went 100% digital this week, I lost all the BBC channels as well as the previously lost ITV channels. By investing some small change and buying the basic set-top box from Currys hey presto I now have all the available channels. So please note the Daewoo DRT10 DVD Recorder + Set top box does not work with the new 8k digital signal.
Re; Marks "glitching/freezing" I still get some of this. I have an aerial boster which I'm planning to put in line (waiting male/male coax fitting) but perhaps this may make matters worse. Previous investigations have shown the aerial to be correctly tuned and sited. Is "glitching/freezing" primarily due to a) aerial b) poor signal c) poor connectors d) poor receiver e) television tuning. My wife thinks a new television will cure everything - please help.

link to this comment
Keith G's 2 posts GB flag
Keith's: mapK's Freeview map terrainK's terrain plot wavesK's frequency data K's Freeview Detailed Coverage
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