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TVs and boxes that do not support the 8k-mode

Here is the list from Digital UK of boxes and sets that will not receive Freeview after switchover is complete

Here is the list from Digital UK of boxes and sets that will no
published on UK Free TV

If you use one of these to watch Freeview, or are hoping to after switchover happens in your region, you will need to get a new Freeview box at switchover.

ONdigital/ITVdigital branded set top boxes

Nokia Mediamaster 9850T; Pace DTR730 and DTR735, Philips DTX6370, DTX6371 and DTX6372; Pioneer DBRT200 and DBRT210, Sony VTX-D500; Toshiba DTB2000.

If you have any of these you will need to recycle it and get a new box.

Freeview branded set top boxes

Fusion FRT100*, Pace DTVA-T "Wedge Adaptor", DT210F*, Samsung SIRU200i (Without M suffix).

Freeview, ONdigital and ITV branded integrated digital television sets

Alba ONdigital sets, Bush ONdigital sets.

Hitachi 28WDDODTN, 32WD40DTN and D36W840DTN; Panasonic TX-28DT2, TX-32DT2, TX-28DT30*, TX-32DT30*, TX-36DT30*, TX-36DT35* and TX-32DH40*; Philips 28DW6734, 32DW6834, 32DW9625, 28DW6557* and 32DW6557*.

Sanyo CE28DFN1-B, CE32DFN1-B, CE28DFN2-B, CE32DFN2-B, CE32DFN2BK-B, CE28DWN1-B, CE28DFN3-B-00, CE32DFN3-B-00, CE30LD3-B,CE30LD3BK-B, CE27LD3-B, CE23LD4-B, CE23LD4W-B, CE27LD4-B, CE27LD4BK-B, CE32LD4-B, CE32LD4BK-B, CE27LD5-B and CE32LD5-B.

Sony 28DS60, 32DS60, 28DS65, 32DS65, 28DX20, 32DX20, 28DX30, 32DX30, 28DS20, 32DS20, KP41DS1, KP51DS1, KP51DS2, KP41DS1, KP51DS1, KP51DS2, KD28DX40*, KD32DX40*, KD32DX100*, KD32NX100*, KD32NX200*, KD36NX200*; Toshiba 28WT98B, 32WT98B, 28ZT29B, 32ZT29B, 36ZT29B, 42WT29B, 50WT29B and 57WT29B.

All these sets can be upgraded - contact the supplier (numbers below) to add a Freeview box to the set.

Boxes that do not support both 2k and 8k modes

Some boxes are having problems during switchover supporting both modes at the same times:

  • Sharp TU-R160H
  • Humax 9200T
  • Thomson DTi 1000

The workaround appears to be to add the "8k" channel manually (C62 for Selkirk, for example) and then to do this procedure after switchover is complete: My Freeview box has no EPG, is missing Film4, Channel 4+1, no sound on ITV3 or the channel line up is wrong - - independent digital television and switchover advice, since 2002

This is on top of the boxes that could not cope with the changes to the Network Information Table (NIT): Daewoo DS608P, Labgear DTT100, Triax DVB 2000T, Portland DP100 and these VCR/STBs: Daewoo SV900, Bush IDVCR01

Helpline numbers

  • Alba 0871 230 1777
  • Bush 0871 230 1777
  • Daewoo 0870 100 2525
  • Hitachi 0870 405 4405
  • Humax 0870 247 8800
  • Nokia 0845 045 5555
  • Pace 0870 120 1910
  • Panasonic 0800 169 3012
  • Philips 0870 900 9070
  • Pioneer 0330 123 1240
  • Sharp 08705 274 277
  • Sony 08705 111999
  • Thomson 01443 220220
  • Toshiba 0115 976 6958

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Saturday, 1 October 2011

9:57 AM

Adrian Martin: The device isn't on the list of ones that don't work.

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Briantist's 38,910 posts GB flag
Tuesday, 11 October 2011
12:11 AM


I've just got back from holiday and the Oxford switchover happened while I was away from OX4 4SY. I've had Freeview with no problems for several years, but now I can't get any BBC channels. I've tried restoring the factory settings and then retuning. When I try a manual tune, I need a six digit frequency number to go against the channel number otherwise I get a channel can't be found message. Any suggestions?


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Brian's 1 post GB flag
Brian's: mapB's Freeview map terrainB's terrain plot wavesB's frequency data B's Freeview Detailed Coverage
Friday, 14 October 2011
Thursday, 20 October 2011
2:24 PM

Thanks for the speedy response last month Briantist. Toshiba have taken a look at my tv and are now saying that the main PCB needs replacing. I am confused by this as the tv works fine if I connect it to a digi box, do you know whether the symptoms of 'not being able to find any channels' would be caused by a problem with the main pcb or are there some issues with 'older digital tvs' not working after switchover that Toshiba are not admitting to?

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Rachel's 2 posts GB flag

9:02 PM

Rachel: Many people are having exactly the problem as yourself with that model of TV, and judging by what has been reported strongly suggests that it "is" caused by the sets tuner not being able to respond to a 8K signal, this no matter what Toshiba might care to deny.

On person in the Sudbury area can only pick up one Multiplex out of the 5 (HD exc) that should be available, and guess what! the one that he picks up is Mux Ch49 the "only" multiplex still operating on 2K.

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jb38's 7,179 posts GB flag
Friday, 21 October 2011

7:15 AM

Rachel: It might be less hassle to stop dealing with the obfuscation from Toshiba and fit an external Freeview/Freeview+/Freeview+HD box and see if you can get Toshiba to refund you for whatever it costs you.

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Briantist's 38,910 posts GB flag
7:29 PM

I have a Toshiba 28ZT29B Television and have just been reading on here that my intergrated freeview will not work after the digital switchover. Something to do with the "8k mode or something". What exactly is this and is this true and if so has anyone got a solution to sort this out as I like my television and do not want to lose it. Also can the solution be done by anyone or is it something only a television engineer can do.

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simon's 1 post GB flag
Saturday, 22 October 2011
Steve P

12:03 AM

... http://www.digitalradiote….php

Put simply, 8k is newer and better than 2k, and is replacing it. Which is tough if your box/TV can't cope with it.

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Steve P's 1,173 posts GB flag
Sunday, 23 October 2011
6:22 PM

Thank you for the info Steve P. It loks like up up a certain creek without a paddle

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simon's 1 post GB flag
Friday, 28 October 2011
Dave D
5:03 PM

I've just bought a Panasonic TX-P42S30B FULL HD tv and have been told I should be able to receive the main HD broadcasts in my area,IP27 0DJ,but I cant.I've tried selecting channels 50 etc.,but just get ,invalid channel, message.Any ideas?

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Dave D's 1 post GB flag
Dave's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
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