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TVs and boxes that do not support the 8k-mode

Here is the list from Digital UK of boxes and sets that will not receive Freeview after switchover is complete

Here is the list from Digital UK of boxes and sets that will no
published on UK Free TV

If you use one of these to watch Freeview, or are hoping to after switchover happens in your region, you will need to get a new Freeview box at switchover.

ONdigital/ITVdigital branded set top boxes

Nokia Mediamaster 9850T; Pace DTR730 and DTR735, Philips DTX6370, DTX6371 and DTX6372; Pioneer DBRT200 and DBRT210, Sony VTX-D500; Toshiba DTB2000.

If you have any of these you will need to recycle it and get a new box.

Freeview branded set top boxes

Fusion FRT100*, Pace DTVA-T "Wedge Adaptor", DT210F*, Samsung SIRU200i (Without M suffix).

Freeview, ONdigital and ITV branded integrated digital television sets

Alba ONdigital sets, Bush ONdigital sets.

Hitachi 28WDDODTN, 32WD40DTN and D36W840DTN; Panasonic TX-28DT2, TX-32DT2, TX-28DT30*, TX-32DT30*, TX-36DT30*, TX-36DT35* and TX-32DH40*; Philips 28DW6734, 32DW6834, 32DW9625, 28DW6557* and 32DW6557*.

Sanyo CE28DFN1-B, CE32DFN1-B, CE28DFN2-B, CE32DFN2-B, CE32DFN2BK-B, CE28DWN1-B, CE28DFN3-B-00, CE32DFN3-B-00, CE30LD3-B,CE30LD3BK-B, CE27LD3-B, CE23LD4-B, CE23LD4W-B, CE27LD4-B, CE27LD4BK-B, CE32LD4-B, CE32LD4BK-B, CE27LD5-B and CE32LD5-B.

Sony 28DS60, 32DS60, 28DS65, 32DS65, 28DX20, 32DX20, 28DX30, 32DX30, 28DS20, 32DS20, KP41DS1, KP51DS1, KP51DS2, KP41DS1, KP51DS1, KP51DS2, KD28DX40*, KD32DX40*, KD32DX100*, KD32NX100*, KD32NX200*, KD36NX200*; Toshiba 28WT98B, 32WT98B, 28ZT29B, 32ZT29B, 36ZT29B, 42WT29B, 50WT29B and 57WT29B.

All these sets can be upgraded - contact the supplier (numbers below) to add a Freeview box to the set.

Boxes that do not support both 2k and 8k modes

Some boxes are having problems during switchover supporting both modes at the same times:

  • Sharp TU-R160H
  • Humax 9200T
  • Thomson DTi 1000

The workaround appears to be to add the "8k" channel manually (C62 for Selkirk, for example) and then to do this procedure after switchover is complete: My Freeview box has no EPG, is missing Film4, Channel 4+1, no sound on ITV3 or the channel line up is wrong - - independent digital television and switchover advice, since 2002

This is on top of the boxes that could not cope with the changes to the Network Information Table (NIT): Daewoo DS608P, Labgear DTT100, Triax DVB 2000T, Portland DP100 and these VCR/STBs: Daewoo SV900, Bush IDVCR01

Helpline numbers

  • Alba 0871 230 1777
  • Bush 0871 230 1777
  • Daewoo 0870 100 2525
  • Hitachi 0870 405 4405
  • Humax 0870 247 8800
  • Nokia 0845 045 5555
  • Pace 0870 120 1910
  • Panasonic 0800 169 3012
  • Philips 0870 900 9070
  • Pioneer 0330 123 1240
  • Sharp 08705 274 277
  • Sony 08705 111999
  • Thomson 01443 220220
  • Toshiba 0115 976 6958

Help with Freeview, aerials?
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Wednesday, 21 March 2012
Alys Swan-Jackson
8:47 PM

I have an LG (Life's Good) Freeview + DVD Recorder with HDD No RHT497H & Alba TV LCD19880HDF which are hooked up together. If I record a programme on the LG I use the Alba remote to switch to the TV to watch another channel. Can I continue to use my equipment in the same way? Do I have to re-tune each piece of equipment seperately? Both equipment is under 5 years old, so will I have to replace? I am a pensioner, not technologically minded, so please keep it simple.

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Alys Swan-Jackson's 2 posts GB flag

9:29 PM

Alys Swan-Jackson: If you are aware that a switchover event has taken place at whatever station covers your area (you not having mentioned your location) then yes you will have to re-tune each of the devices used or you are liable to lose channels.

As far as the operation of your equipment is concerned, nothing will change.

By the way, if after re-scanning should you have a query on reception then your post code (or one of close by) should really be provided, this for purposes of signal checking in your area.

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jb38's 7,179 posts GB flag
Friday, 23 March 2012
3:13 PM

Hi, Since the retune on 21st march I have lost my Film 4 and several other programmes. I have retuned several times, with and without an aerial plugged in. No joy. I have tried manually inputting as suggested by the digital switchover team - no joy. My TV is a Samsung Series 6 with built in freeview. What can I do ?

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Ursula's 1 post GB flag
Ursula's: mapU's Freeview map terrainU's terrain plot wavesU's frequency data U's Freeview Detailed Coverage
Tuesday, 27 March 2012
8:58 AM

Hi, I have a Sony KDL-40W4000 tv with freeview built in. We had no signal on Sunday 25th March 2012 so performed auto retune and now we have lost all BBC channels and some others including ITV1, Channel 4 and Channel 5. We live in Crawley, West Sussex. Can anyone help?

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Carl's 1 post GB flag
Wednesday, 4 April 2012
12:11 PM

Hi I have a techwood dv925b digital terrestrial receiver and a philips dtr320 tried with both of them and i just got bbc 1 2 3 4 cbbc cbeebies bbc news bbc parliament bbc red button radio1 radio2 3 4 bbc r5l r5sx bbc 6music all usless channel no channel 5 itv where my favorites series are can anyone help?
I tried everything nothing is working

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daniela's 1 post GB flag
3:30 PM

Hi I have a bush digital set top box I've got all the channels I keep getting the retune message over and over

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ant's 1 post GB flag
4:02 PM

Bush Digital Set Top Box (BU10FVZS1)
Hi all
I also have the same problem as Ant. I have a Bush set top box, has anyone any ideas as to why the set top box isn't holding the channels??? and once the message is on the screen (auto retune request)you cant do anything with it unless you retune!!!!!even after retuning and being able to watch a programme for 3 mins the message appears again..... I have done all of the restore to factory settings, take out the ariel, unplug from the mains.....ect ect !!! could it be the box it's self...

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Lisa's 6 posts GB flag
4:34 PM

I'm also having the same problem with my Bush set up box! It's annoying me! I've retuned so many times (as a first installation). Given up for now deleted all the channels and turnerd it off. If anyone finds a solution please share!

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sheila's 2 posts GB flag
5:26 PM

re : BUSH set top box I have given up and thrown it in the bin .....I have tried it on two TV's and it does the same on both... I will be shopping tomorrow for another box and I won't be getting a bush !!!!!!!! ~~~~ what a waste of a day !***~~~~#### !!!!

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Lisa's 6 posts GB flag
8:27 PM

Since switchover this morning the picture on my lovely freeview tv is not as clear as it used to be- it seems duller and foggier than yesterday. Will it normalise. The other small set in the bedroom has a Daewoo digibox and that seems not to work at all. It does not appear to be one of the listed ones above. I presume I can live without it but I would like to get my clear picture back on the living room tv which up till today had a very bright clear screen. Please and you help?

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Jean's 1 post GB flag
Jean's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
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