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TVs and boxes that do not support the 8k-mode

Here is the list from Digital UK of boxes and sets that will not receive Freeview after switchover is complete

Here is the list from Digital UK of boxes and sets that will no
published on UK Free TV

If you use one of these to watch Freeview, or are hoping to after switchover happens in your region, you will need to get a new Freeview box at switchover.

ONdigital/ITVdigital branded set top boxes

Nokia Mediamaster 9850T; Pace DTR730 and DTR735, Philips DTX6370, DTX6371 and DTX6372; Pioneer DBRT200 and DBRT210, Sony VTX-D500; Toshiba DTB2000.

If you have any of these you will need to recycle it and get a new box.

Freeview branded set top boxes

Fusion FRT100*, Pace DTVA-T "Wedge Adaptor", DT210F*, Samsung SIRU200i (Without M suffix).

Freeview, ONdigital and ITV branded integrated digital television sets

Alba ONdigital sets, Bush ONdigital sets.

Hitachi 28WDDODTN, 32WD40DTN and D36W840DTN; Panasonic TX-28DT2, TX-32DT2, TX-28DT30*, TX-32DT30*, TX-36DT30*, TX-36DT35* and TX-32DH40*; Philips 28DW6734, 32DW6834, 32DW9625, 28DW6557* and 32DW6557*.

Sanyo CE28DFN1-B, CE32DFN1-B, CE28DFN2-B, CE32DFN2-B, CE32DFN2BK-B, CE28DWN1-B, CE28DFN3-B-00, CE32DFN3-B-00, CE30LD3-B,CE30LD3BK-B, CE27LD3-B, CE23LD4-B, CE23LD4W-B, CE27LD4-B, CE27LD4BK-B, CE32LD4-B, CE32LD4BK-B, CE27LD5-B and CE32LD5-B.

Sony 28DS60, 32DS60, 28DS65, 32DS65, 28DX20, 32DX20, 28DX30, 32DX30, 28DS20, 32DS20, KP41DS1, KP51DS1, KP51DS2, KP41DS1, KP51DS1, KP51DS2, KD28DX40*, KD32DX40*, KD32DX100*, KD32NX100*, KD32NX200*, KD36NX200*; Toshiba 28WT98B, 32WT98B, 28ZT29B, 32ZT29B, 36ZT29B, 42WT29B, 50WT29B and 57WT29B.

All these sets can be upgraded - contact the supplier (numbers below) to add a Freeview box to the set.

Boxes that do not support both 2k and 8k modes

Some boxes are having problems during switchover supporting both modes at the same times:

  • Sharp TU-R160H
  • Humax 9200T
  • Thomson DTi 1000

The workaround appears to be to add the "8k" channel manually (C62 for Selkirk, for example) and then to do this procedure after switchover is complete: My Freeview box has no EPG, is missing Film4, Channel 4+1, no sound on ITV3 or the channel line up is wrong - - independent digital television and switchover advice, since 2002

This is on top of the boxes that could not cope with the changes to the Network Information Table (NIT): Daewoo DS608P, Labgear DTT100, Triax DVB 2000T, Portland DP100 and these VCR/STBs: Daewoo SV900, Bush IDVCR01

Helpline numbers

  • Alba 0871 230 1777
  • Bush 0871 230 1777
  • Daewoo 0870 100 2525
  • Hitachi 0870 405 4405
  • Humax 0870 247 8800
  • Nokia 0845 045 5555
  • Pace 0870 120 1910
  • Panasonic 0800 169 3012
  • Philips 0870 900 9070
  • Pioneer 0330 123 1240
  • Sharp 08705 274 277
  • Sony 08705 111999
  • Thomson 01443 220220
  • Toshiba 0115 976 6958

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Wednesday, 11 April 2012
Dave Lindsay

12:53 PM

Mick Triggs: It is difficult to say to for certain, but if you have good line of sight to the transmitter, your receiver could be suffering from signal overload.


Freeview signals: too much of a good thing is bad for you | - independent free digital TV advice

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Dave Lindsay's 5,724 posts GB flag
Friday, 13 April 2012
Joan Jaggernauth
2:16 PM

Hi my name is Joan, living in Brentwood Essex. I have retuned my 16 inch Technika television many times, but still some channels are showing with stripes across the face. Should I continue to retune each day or will all this right itself on the 18th? thanks joan

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Joan Jaggernauth's 1 post GB flag

5:51 PM

Joan Jaggernauth: As Albert Einstein said "Insanity is doing the same thing over and over again and expecting different results."

I would wait until the 18th to see if the problem clears.

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Briantist's 38,905 posts GB flag
Saturday, 14 April 2012
8:00 PM

my bush satellite digital box will not connect for some reason. I have subscription to sky tv already and I was expecting to be able to connect without any problem. my sky dish is installed in the back and my freeview will be view in the bedroom which is at the front of the house. How this could be an issue am not sure because our living room is at the front of the house and the bedroom is above the living room. Please help as I cannot return this back. Thank you.

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Liz's 1 post GB flag
Steve P

10:35 PM

Liz - are you entirely clear on the difference between satellite TV and Freeview?

If not, say so!

If you are, what exactly are you trying to do which is new? Presumably Sky installed their kit?

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Steve P's 1,173 posts GB flag
Steve P

10:38 PM

Brian - I agree re waiting, but Einstein would perhaps have considered changed conditions - like propagation and new Tx being fine tuned.

Heisenberg himself would have been uncertain.

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Steve P's 1,173 posts GB flag
Tuesday, 17 April 2012
12:50 PM

I have re-tuned by Bush TV but can only get BBC channel and radio. I have tried every which way but to no avail. Please help. I am in the CM20 area

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kerry's 2 posts GB flag
Dave Lindsay

12:56 PM

kerry: Switchover completes tomorrow when all other channels should become available.

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Dave Lindsay's 5,724 posts GB flag
2:33 PM

Thank you so much for this information.

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kerry's 2 posts GB flag
kerry's: mapK's Freeview map terrainK's terrain plot wavesK's frequency data K's Freeview Detailed Coverage
Wednesday, 18 April 2012
Steve P
5:20 PM

TV in kitchen has retuned ok but TV in bedroom is missing several channels. they both operate on the same roof aerial.The bedroom TV is a Kenmark HD Ready, LCD TV, about 3 years old. Any ideas please?

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Steve P's 1 post GB flag
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