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TVs and boxes that do not support the 8k-mode

Here is the list from Digital UK of boxes and sets that will not receive Freeview after switchover is complete

Here is the list from Digital UK of boxes and sets that will no
published on UK Free TV

If you use one of these to watch Freeview, or are hoping to after switchover happens in your region, you will need to get a new Freeview box at switchover.

ONdigital/ITVdigital branded set top boxes

Nokia Mediamaster 9850T; Pace DTR730 and DTR735, Philips DTX6370, DTX6371 and DTX6372; Pioneer DBRT200 and DBRT210, Sony VTX-D500; Toshiba DTB2000.

If you have any of these you will need to recycle it and get a new box.

Freeview branded set top boxes

Fusion FRT100*, Pace DTVA-T "Wedge Adaptor", DT210F*, Samsung SIRU200i (Without M suffix).

Freeview, ONdigital and ITV branded integrated digital television sets

Alba ONdigital sets, Bush ONdigital sets.

Hitachi 28WDDODTN, 32WD40DTN and D36W840DTN; Panasonic TX-28DT2, TX-32DT2, TX-28DT30*, TX-32DT30*, TX-36DT30*, TX-36DT35* and TX-32DH40*; Philips 28DW6734, 32DW6834, 32DW9625, 28DW6557* and 32DW6557*.

Sanyo CE28DFN1-B, CE32DFN1-B, CE28DFN2-B, CE32DFN2-B, CE32DFN2BK-B, CE28DWN1-B, CE28DFN3-B-00, CE32DFN3-B-00, CE30LD3-B,CE30LD3BK-B, CE27LD3-B, CE23LD4-B, CE23LD4W-B, CE27LD4-B, CE27LD4BK-B, CE32LD4-B, CE32LD4BK-B, CE27LD5-B and CE32LD5-B.

Sony 28DS60, 32DS60, 28DS65, 32DS65, 28DX20, 32DX20, 28DX30, 32DX30, 28DS20, 32DS20, KP41DS1, KP51DS1, KP51DS2, KP41DS1, KP51DS1, KP51DS2, KD28DX40*, KD32DX40*, KD32DX100*, KD32NX100*, KD32NX200*, KD36NX200*; Toshiba 28WT98B, 32WT98B, 28ZT29B, 32ZT29B, 36ZT29B, 42WT29B, 50WT29B and 57WT29B.

All these sets can be upgraded - contact the supplier (numbers below) to add a Freeview box to the set.

Boxes that do not support both 2k and 8k modes

Some boxes are having problems during switchover supporting both modes at the same times:

  • Sharp TU-R160H
  • Humax 9200T
  • Thomson DTi 1000

The workaround appears to be to add the "8k" channel manually (C62 for Selkirk, for example) and then to do this procedure after switchover is complete: My Freeview box has no EPG, is missing Film4, Channel 4+1, no sound on ITV3 or the channel line up is wrong - - independent digital television and switchover advice, since 2002

This is on top of the boxes that could not cope with the changes to the Network Information Table (NIT): Daewoo DS608P, Labgear DTT100, Triax DVB 2000T, Portland DP100 and these VCR/STBs: Daewoo SV900, Bush IDVCR01

Helpline numbers

  • Alba 0871 230 1777
  • Bush 0871 230 1777
  • Daewoo 0870 100 2525
  • Hitachi 0870 405 4405
  • Humax 0870 247 8800
  • Nokia 0845 045 5555
  • Pace 0870 120 1910
  • Panasonic 0800 169 3012
  • Philips 0870 900 9070
  • Pioneer 0330 123 1240
  • Sharp 08705 274 277
  • Sony 08705 111999
  • Thomson 01443 220220
  • Toshiba 0115 976 6958

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Wednesday, 21 September 2011

11:13 PM

gill: You will need to get an "aerial extension cable", which can be got from stores such as Argos - Philex 10m TV Aerial Extension Lead. for example.

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Briantist's 38,910 posts GB flag
Thursday, 22 September 2011
Diane King
8:54 AM

Since going digital I have lost all channels on my video and am unable to video any programmes. Can you help please?

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Diane King's 1 post GB flag

9:10 AM

Diane King: I would take the VCR to the recycling centre as it no longer any use. If you want to record from Freeview, get a Freeview+ or Freeview+HD box.

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Briantist's 38,910 posts GB flag
Steve P

9:46 AM

Brian - Can she not record on the VCR by plugging the output from a TV or a Freeview tuner into the video's SCART ?

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Steve P's 1,173 posts GB flag
Jean Reynolds
9:52 AM

My81 year old sister has lost channels 1, 3 and 5 on her lounge TV, and channels 2 and 4 are very misty. She has a digital recorder.

In the dining room she has bought a top box but has lost channels 3,4 and 5.

Could you explain where I go from here to help get them back for her.

many thanks

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Jean Reynolds's 1 post GB flag

10:56 AM

Jean Reynolds: Unfortunately its not easy to assist when the location of your sister is not known, (post code preferred) as her reception possibilities including the transmitter channel numbers of the station she is tuned to cannot be checked on with knowing this.

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jb38's 7,179 posts GB flag

11:57 AM

Steve P: Most people find it unacceptable that they can't record something that they are not watching already, because the VCR has only analogue tuners. A Freeview+ box is much, much easier to use than a VCR.

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Briantist's 38,910 posts GB flag
Steve P

3:10 PM

Jean R - Digital Help Scheme for the elderly
The Switchover Help Scheme can help you make the switch to digital TV. | Switchover Help Scheme

Brian - I am entirely convinced that a PVR (whch I presume is what a Freeview+ box is) is better than a VCR. But if a VCR is all you have got.....

Freeview tuners are cheap so you can have one for the VCR and another for the TV.

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Steve P's 1,173 posts GB flag

3:45 PM

Steve P: With a Freeview+ box, you find what you want to record in the EPG, and press record. If you want the whole series, you press "series record".

You can watch one thing whilst recording two others, there's no tapes and no waiting for things to rewind and fast forward.

Everything is recorded with perfect digital quality and can be found and watched in an instant.

Or you can attach a Freeview box to a VCR, have a poor quality record on limited taped storage and still only record one thing OR watch one thing.

Just recycle the VCR.

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Briantist's 38,910 posts GB flag
Steve P

5:11 PM

Brian - I already have a PVR. I entirely agree thay are vastly superior to a VCR.

But I have no idea if Diane King can afford a PVR, so think it reasonable to explain to her how she can still use her VCR if she wants to.

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Steve P's 1,173 posts GB flag
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