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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
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Comments
Sunday, 11 September 2011
Briantist
sentiment_very_satisfiedOwner

7:31 PM

les hill: If you feel the need.

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Briantist's 38,929 posts GB flag
M
Mike Dimmick
sentiment_very_satisfiedPlatinum

10:22 PM

Monika Ina: you'd really have to check with the system installer. I would expect that they've used wall-plates intended to pass through signals from one box to another, but have actually *installed* two independent connections on the one wall-plate. Satellite recorders require two independent connections to the distribution equipment.

To avoid damage to anything you *must* switch off the boxes at the wall when you reconnect. The box has to send some power back up the cable to power a normal dish, and to tell the dish which receiving element to select, and whether to select low or high frequencies. (For communal equipment, the dish sends all four possibilities to the master switch, which interprets the signals from the box.) The sparking is probably the power your box is sending.

The hum is likely due to the SCART connection from the box to the TV. SCARTs can easily get slightly disconnected - make sure it is fully pushed home at both sides of the plug. If it persists, try a different SCART cable. It's possible that it's a ground loop - try plugging the TV and box into the same extension lead.

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Mike Dimmick's 2,486 posts GB flag
Monday, 12 September 2011
M
Mike Dimmick
sentiment_very_satisfiedPlatinum

12:35 PM

Briantist: Monday morning press release from Digital UK, Tyne Tees will switch over on 12 and 26 September 2012 - all three transmitters, Bilsdale, Chatton and Pontop Pike, on the same dates.

http://www.digitaluk.co.u….pdf

Digital UK - Tyne Tees TV region

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Mike Dimmick's 2,486 posts GB flag
Briantist
sentiment_very_satisfiedOwner

2:05 PM

Mike Dimmick: Thanks for that, I have updated the site to reflect the new dates.

Probably for the best the whole region going together, saves a lot of confusion as Tyne and Tees overlap a lot.

So, that just leaves the three groups in Northern Ireland without dates.

Oh yes, and the "4G moves"...

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Briantist's 38,929 posts GB flag
N
NottsUK
sentiment_satisfiedGold

3:47 PM

Briantist: I see that Digital Stream have their REAL Digital TV receiver on display on their stand at the IBC in Amsterdam. I believe this receiver with have twin tuners, 500gb hard disc drive and sell for around £250.

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NottsUK's 345 posts GB flag
A
andrew Jamieson
4:22 PM

If I buy a BT vision box are there any restrictions on full use if I do not subscribe to BT vision but only to BT total broadband. Thanks

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andrew Jamieson's 20 posts GB flag
Briantist
sentiment_very_satisfiedOwner

4:40 PM

NottsUK: Interesting, thanks for that.

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Briantist's 38,929 posts GB flag
lesnicol
sentiment_satisfiedGold

4:58 PM

Briantist - Mike Dimmick - There was an article in last weeks Dumfries & Galloway Courier where discusion regarding a re-drawing of the ITV franchise lines eg:- STV North, East,West and a new South area to take in the Scottish Borders and Dumfries & Galloway. Whilst the only Scottish Tory MP David Mundwll, is opposed to this, there seems support from the SNP qho are looking for control of broadcasting Scotland wide. As it seems likely that Westminster are likely to devolve other centralised areas of government to Holyrood, in Edinburgh, I wonder if this will be one of them??

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lesnicol's 991 posts GB flag
S
Steve
7:23 PM
Droitwich

We are on the Malvern tranmitter, but we keep losing BBC1 on our Digibox (older scart connection) on a daily basis...why do we have to keep scanning on our Digibox to get BBC1 back again?
This is a Daewoo digibox purchased in 2007 which we still use for recording onto (but is not HD). Recording is unaffected.
Our newer TV is HD-ready however, with built-in Freeview.

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Steve's 3 posts GB flag
Steve's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
Briantist
sentiment_very_satisfiedOwner

10:20 PM

lesnicol: Border TV, I notice has just had it's 50th birthday!

From what I remember, the Border region was always a bit of an strange beast, which was created in one of the original IBA "licencing rounds" back in the old days of VHF 405-line black and white TV.

It's always been the smallest ITV franchise area with the lowest population and has only ever contributed one network programme: Mr and Mrs.

It is a bit of a strange situation that an ITV region is half in the legal jurisdiction of England and Wales and half in Scotland, so it would probably make sense.

However, I'm sure ITV plc would have something to say about some of its business in effect being given to STV, especailly as everything has been the way it is since the 1st September 1961.

I'm not sure it would really be a good idea for the Scottish Parliament to "gain control of broadcasting" given that broadcasting policy is really a UK-wide (and indeed EU-wide), and would require something like a ScOfcom to duplicate the regulation and SBC to buy in the BBC services and then show them (probably without any opt outs).

I'm not sure if I lived in Scotland I would really want the terrible TV that most small EU countries have - all imports and cheap, tatty parochial talk shows.

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Briantist's 38,929 posts GB flag
Briantist
sentiment_very_satisfiedOwner

10:21 PM

andrew Jamieson: The BT Vision box is, basically, a Freeview box - you won't be able to use any of the "premium" on-demand stuff without letting BT know.

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Briantist's 38,929 posts GB flag
Tuesday, 13 September 2011
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dave
8:11 AM
Colne

Hi My son has been offered a job as a trainee tv aerial engineer,do you think that tv aerials will still be around in 20 years or will they be replaced by web tv.I am concerned that if he goes into the industry that he might only have a short career.

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dave's 3 posts GB flag
dave's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
lesnicol
sentiment_satisfiedGold

8:21 AM

Briantist:- Scottish Border's ITV area. Can't see there being much of a loss to ITV in this one, as much of their programming is networked through STV currently and I can't see that changing. What an STV South component would do is improve news and current affairs output that would be more focused to Scottish issues in this area, rather than what we get here currently, resulting from the amalgam of Border and Tyne Tees with minimul newa and current affairs outputted from Newcastle.

Like the the wider question of Independance from the UK, I don't think there is any appetite here by the electorate for Broadcasting to have any major change by control moving to Scotland. However on a personal level I didn't think that the SNP would be in the political position they are up here as of the last elections. So I have to conclude "Never say Never" !


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lesnicol's 991 posts GB flag
Briantist
sentiment_very_satisfiedOwner

9:10 AM

lesnicol: I'm sure that if a suitable price was reached the move from ITV Border Scotland to STV would be possible.

I think if you look at the figures, Scotland gets a disproportionate level of funding from the BBC due to the number of transmitters in service and the fact that both BBC One and BBC TWO have considerable extra programmes above what is provided in England.

The figures somehow are not in the http://downloads.bbc.co.u….pdf so I guess and FoI request would be required to get the figures.

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Briantist's 38,929 posts GB flag
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Steven Oliver
sentiment_satisfiedBronze

10:02 AM
Duns

Les & Brian

AFAIK the Border TV region was indeed created solely to cover the area with the least number of transmitters. Mr & Mrs waan't the only networked programme from the station, though - there was the chat show Look Who's Talking, another Derek Batey vehicle. This ran from 1972-86 and featured big names such as Larry Grayson, Kenneth Williams, Ken Dodd and Hi-de-Hi's Su Pollard. Border also had a successful venture into children's programming and was a regular contributor to the Highway series.

An interesting aside. When the Border TV version of Mr & Mrs started to be networked in 1973, the first series was recorded at Tyne Tees' studios in Newcastle, as ITV wanted the show to be made in colour and Border, at the time, had no colour programme-making facilities. This series was billed as a joint Border Television/Tyne Tees Television production. The money generated from it allowed Border to buy some (second-hand) colour equipment and allowed the show to return to Carlisle full-time.

To my knowledge, the joint Border/TTTV editions of Mr & Mrs still exist in the ITV archives.

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Steven Oliver's 40 posts GB flag
Steven's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
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Mike Dimmick
sentiment_very_satisfiedPlatinum

10:28 AM

Steve: Some boxes need a full reset to clear out any existing information. It might also be called 'Full Retune', 'Default Setting', or 'First Time Installation'. Check TV Re-tune to see if a guide is available.

If you've already done that and the problem still occurs, check to see if the box has an automatic overnight retune option. It may be retuning itself to the wrong transmitter.

If you can't find that option, or turning it off doesn't help, check whether there are additional versions of the channels in the list - often 800 onwards. If there are, try doing a manual retune - do the First Time Installation with the aerial unplugged, then plug the aerial in and do a Manual Channel Scan on C53, C39, C47, C51 and C41. Don't bother scanning C44, it now just carries duplicates of BBC Four, CBeebies, BBC Parliament and the BBC radio channels. (It also carries Sky Sports 1 and 2, which are encrypted, so no loss.)

Some equipment gets confused by a mix of 8K and 2K modes across the multiplexes. If this is the problem, it will go away after the second stage on 21 September.

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Mike Dimmick's 2,486 posts GB flag
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Mike Dimmick
sentiment_very_satisfiedPlatinum

11:16 AM

dave: I think broadcast TV will be around for a while yet. So far the mooted replacement of linear channels with on-demand content just hasn't happened. People still seem to want to be entertained by a selected programme of content rather than making their own choices. (It's not as if they haven't been able to go out to the cinema or theatre for the last 60 years, after all!)

'IPTV', linear channels over the Internet, have a large stumbling block - every viewer has to receive their own copy of the content, individually addressed, meaning that the bandwidth required is the bit rate of the content *multiplied* by the number of viewers. True broadcast, sending to all users connected, is not allowed outside your own network (routers will not forward broadcast packets). A feature called 'multicast' *is* defined, but it requires routers all the way from broadcaster to receiver to process group join/leave requests and know to forward the multicast packets all the way to the receiver. That isn't yet widely available - it's likely to be restricted to certain ISPs at first, and only certain broadcasters who've made arrangements with those ISPs. YouView boxes are likely to be available only from ISPs at first, those who have actually sorted out their networks to support multicast.

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Mike Dimmick's 2,486 posts GB flag
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Nedbod
sentiment_satisfiedGold

1:36 PM

Love the recent improvements Brian including the blue arrows and the large numbers in the RHS panels. Keep up the good work.

Nice to still be able to hear BBC WORLD SERVICE radio on MW in Sri Lanka on holiday last week from 1800 to 1900 BST (2230 - 2330 Local Time) on 1413kHz from Masirah Island in OMAN. Superb !! Especially after the axing of 648kHz in Europe from Suffolk (Orfordness).

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Nedbod's 619 posts GB flag
Briantist
sentiment_very_satisfiedOwner

3:03 PM

Nedbod: Thanks, the blue arrows and big numbers are an attempt to make the whole site as "touch friendly" as I can.

I have a Asus Transformer TF101 and fat fingers...

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Briantist's 38,929 posts GB flag
Wednesday, 14 September 2011
L
lan from notts
sentiment_satisfiedSilver

8:49 AM
Nottingham

dave
just being an aerial engineer opens up so many avenues for you that learning through expierance takes you to new areas

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lan from notts's 253 posts GB flag
lan's: mapL's Freeview map terrainL's terrain plot wavesL's frequency data L's Freeview Detailed Coverage
Briantist
sentiment_very_satisfiedOwner

10:03 AM

John Bishop: yes, you need to do a first-time retune again today.

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Briantist's 38,929 posts GB flag
J
John Bishop
10:42 AM
Northampton

Has Arq A moved to 67 and why is the move not listed?

I presume it will come back to 52 in November?

I ask because I live in a poor reception area and can only receive the low power mux's using an Antiference 16 element BK (21 to 53.

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John Bishop's 3 posts GB flag
John's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
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John Bishop
11:14 AM

Found this really useful page on the detail changes "Switchover events September- December 2011". Link below.

Many thanks Brian

Switchover events September- December 2011 | ukfree.tv - independent free digital TV advice (NN35DL)

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John Bishop's 3 posts GB flag
Divemaster
6:43 PM
Basingstoke

In the last two weeks we've lost digital signal for all ITV channels, 4, E4, 5, 5USA, etc and the other channels on Multiplex 2, A, and D. Does anyone know if they've dropped the signal strength or mucked about with it in any other way - one day it worked, now it doesn't! Is there any way to get these channels back? We're basingstoke based and we already have a high power digital aerial and signal booster. If we put in a 2nd booster we get broken audio on some of these channels again but no picture.

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Divemaster's 1 post GB flag
Divemaster's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
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carla
10:17 PM

My mother in laws tv with built in free view was fine until today now she cannot get channel 4 or 5, Spalding lincolnshire. Can anyone HELP please?

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carla's 1 post GB flag
Thursday, 15 September 2011
Briantist
sentiment_very_satisfiedOwner

8:49 AM

carla: Hard to be specific without a full postcode, can you please see Single frequency interference | ukfree.tv - independent free digital TV advice ?

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Briantist's 38,929 posts GB flag
N
NottsUK
sentiment_satisfiedGold

1:21 PM

Briantist: There is a video of the SES stand at the 2011 IBC in Amsterdam on the new SES Facebook page.

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NottsUK's 345 posts GB flag
M
Mike Dimmick
sentiment_very_satisfiedPlatinum

2:01 PM

Briantist: I was looking to see if there was a new version of Ofcom's Table of Digital Stations (Licensing section). I noticed the HTML page had been reorganized to put v4 into 'previous versions' but v5 hadn't appeared. However, with a bit of guessing of the URL, I found:

http://licensing.ofcom.or….pdf

The notes are now against the transmitter they refer to and are not truncated!

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Mike Dimmick's 2,486 posts GB flag
N
NottsUK
sentiment_satisfiedGold

4:09 PM

Briantist: I don't know how long this is going to last, but "The Pub Channel" which is normally encrypted, is at the moment FTA.

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NottsUK's 345 posts GB flag
Briantist
sentiment_very_satisfiedOwner

4:18 PM

Mike Dimmick: That's very helpful that you can read the "footnotes". About time, really. I suspect I have some reading and checking to do now...

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Briantist's 38,929 posts GB flag
Briantist
sentiment_very_satisfiedOwner

7:30 PM

NottsUK: I don't think I have ever watch that channel...

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Briantist's 38,929 posts GB flag
Friday, 16 September 2011
N
Nedbod
sentiment_satisfiedGold

8:41 PM

Brian

Has the power of the Film 4 Multiplex from WINTER HILL (Arqiva B I think) now been increased to that of the other main Winter Hill MULTIPLEXES as predicted ?

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Nedbod's 619 posts GB flag
C
chris waddell
9:17 PM

how do i activate my magic eye on a H d box please

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chris waddell's 1 post GB flag
Saturday, 17 September 2011
M
Mike Dimmick
sentiment_very_satisfiedPlatinum

10:28 PM

Nedbod: Next Wednesday; the conflict is with Sutton Coldfield Mux D which will not release C55 until it completes switchover.

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Mike Dimmick's 2,486 posts GB flag
Sunday, 18 September 2011
C
chris
7:15 AM

i have just brought a tv digtal recorder with freeview i tried to install it on our tv which also has freeview but we lost a lot of channels ie itv 1/2/3/4/5 and a lot more the only channels we had were bb1/bbc2 cbbes what am i doin wrong

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chris's 4 posts GB flag
C
chris
8:08 AM

i have disconected the ariel wiped off all the channels turned off the tv waited 5 mins connected it back up retuned but still can.t get itv channels

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chris's 4 posts GB flag
J
J RUTTER
9:21 AM
Bridgend

Can anyone help. I live in Bridgend S Wales ( Wenvoe ) and would dearly like to watch C4HD. I can't get it on my DS DHR8203. However, my son gets it on his Sony HD TV in his bedroom using only a cheap coat hanger ( must be getting it from Mendip )type aerial on his windowledge.

I use a High Gain aerial and boosters ( running 3 sets ) for my TV. I've tried moving the aerial ( attic ), but to no avail.

Many thanks.

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J RUTTER's 3 posts GB flag
J's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

2:01 PM

J RUTTER: Indications are that you should be able to receive Freeview from either Wenvoe or Mendip.

You should try manual tuning the HD multiplex by first of all carrying out a scan without the aerial connected to blank out anything stored in the memory, then after re-connecting carry out a "manual" tune on Mux Ch47 (Wenvoe's HD service) storing anything received (if not done automatically) before adding the other channels using the "add channels" facility.

If though you are receiving from Mendip, then the HD multiplex is Ch58. Should be pointed out that Mendip only indicates you being able to receive the main PSB stations, as the others as shown as poor.

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jb38's 7,179 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

2:06 PM

chris: Without knowledge of your location (post code) its not possible to advise on what you should be receiving.

You could maybe also give some info on the aerial system. (where mounted etc)

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jb38's 7,179 posts GB flag
A
andrew Jamieson
10:55 PM

I am using a freesat box with ethernet cable to watch BBC i player, can this be viewed using a sky box? Thanks Brian for info on BBC vision,

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andrew Jamieson's 20 posts GB flag
Monday, 19 September 2011
Briantist
sentiment_very_satisfiedOwner

10:29 AM

andrew Jamieson: No, most Sky boxes have no Ethernet port.

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Briantist's 38,929 posts GB flag
A
andrew Jamieson
11:02 PM

Brian my sky HD+ has ethernet port but I cannot find BBCi player on sky channel list but it is on Freesat list?

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andrew Jamieson's 20 posts GB flag
Jake Smith
11:25 PM
Plymouth

andrew Jamieson: The ethernet port is for Sky Anytime+. If you have a HD subscription, and sky broadband, you can use it to watch programmes over the Internet, although sadly, BBC iPlayer is not part of the line up

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Jake Smith's 1 post GB flag
Jake's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
Tuesday, 20 September 2011
D
David Lawlor
4:18 PM

I have the following equipment:
- panasonic plasma TH-42PWD6
- SKY+ box
- Goodmans GDVDR320HDMIB
- BOSE Surround
- Philips VR170 VCR

I receive signals from a roof mounted aerial (terrestial) and a satellite dish.

The initital set-up in my house was designed to facilitate the:
- distribution of the terrestial signal to multiple locations that allowed independent selection. This continues to be the case today;
- distribution of the satellite signal to multiple locations where each of the latter were slaves to the selected channel on the sky box. This continues to be the case today.

I have the equipment located in the main lounge. The set-up was modified by a technician from the sky agent when I was away. The result is that all of the other locations are being serviced as before, however, a change has occurred in the main lounge.
The current configuration for reception in the lounge is that the:
- signals are fed from the respective antennae directly into the sky box;
- a scart is connected between the VCR socket of the sky box and the in/out scart socket on the DVD;
- a cable is then connected between the video out on the DVD to the video in on the plasma;
- an audio cable runs between the DVD and the BOSE amp.
This set-up allows me to select either the DVD or the sky channels via the DVD. This is simple and works well.
However, I am unable to view the terrestial channels in the main lounge with this set-up. Note that the VCR is disconnected from all.
How can I rectify this situation?

Thanks,

David

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David Lawlor's 1 post IE flag
R
Robert
11:47 PM
Chester

I am in Chester and only a few miles from the border with Wales but my freeview TV is picking up only the BBC and ITV regions for Wales instead of the North West regions! How do I get my TV to pick up the correct regions?

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Robert's 1 post GB flag
Robert's: mapR's Freeview map terrainR's terrain plot wavesR's frequency data R's Freeview Detailed Coverage
Wednesday, 21 September 2011
R
rob govier
10:35 AM

i have done wot was asked 2 do and still no channels west midlands

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rob govier's 1 post GB flag
Briantist
sentiment_very_satisfiedOwner

10:08 PM

David Lawlor: Your VCR is obsolete, I would suggest you recycle it?

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Briantist's 38,929 posts GB flag
Thursday, 22 September 2011
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Chris Norton
6:43 AM

I live in derbyshire the signal whent down on wednesday 20 9 2011 it has come back to some degree, but now only have half the original channels no DAVE ,PICK TV , QUEST and so on I can get BBC some ITV and some odd ball channels Thats it . PS I am an EX TV Engineer and still work in the Electrical industry its not the kit or aerial ! it is a lot to do with signal strength? THE TRAMSMITTER POWER may be its a cost cutting thing?

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Chris Norton's 1 post GB flag
Briantist
sentiment_very_satisfiedOwner

7:35 AM

Chris Norton: You have not provided a post code, but it sounds like this - Freeview signals: too much of a good thing is bad for you | ukfree.tv - independent free digital TV advice .

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Briantist's 38,929 posts GB flag
A
andy
10:32 AM
Huntingdon

Hi from huntingdon (sandyheath) I'm using a sagem pvr6240t.I can get good signal 90% on c24 but after lots of resets,retunes and manual retunes all mux c24 stations are still missing, I have all the others that I can get on humax and newer sagem boxes using same ariel feed so guess not an ariel problem. any ideas please. Thanks Andy

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andy's 5 posts GB flag
andy's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
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Chris Brennan
9:51 PM

Briantist: re your reply to andrew Jamieson about BT Vision+ it's important to note that the box gets its EPG via BT Broadband rather than through the aerial; so being able to use it fully as a PVR for Freeview channels relies on a subscription to BT Broadband and potentially to BT Vision as well.

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Chris Brennan's 6 posts GB flag
A
andrew Jamieson
10:24 PM

Your reply to my post on BT vision and info from Chris Brennan would seem to say that each broadband hub.only supports one vision box?

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andrew Jamieson's 20 posts GB flag
Briantist
sentiment_very_satisfiedOwner

10:26 PM

andrew Jamieson: There is no reason why you can't attach multiple BT Vision boxes to a broadband connection.

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Briantist's 38,929 posts GB flag
Friday, 23 September 2011
P
Pete
1:08 PM
Droitwich

Hi,

Apologies as I seemed to make this post under Oxford Transmitter as well somehow :)

Is anyone else confused in the Droitwich area coming off the Bromsgrove transmitter?

DSO started April and footnotes suggest temp channels for Arqiva A & B to operate on 29, 33 and 34 until September finish - which presumably meant after Sutton Coldfield completed last week.

5 tv's and 3 pc tuners all suggest we're still getting the channels on 29, 33 and 34 in addition to the main 23 and 26.

Little note in Digital UK Guide page 13 says another retune date of Sep 28th for the Bromsgrove TX??

Cheers,

Pete

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Pete's 3 posts GB flag
Pete's: mapP's Freeview map terrainP's terrain plot wavesP's frequency data P's Freeview Detailed Coverage
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Malcolm York
7:06 PM
Walsall

Dear Brian,
have resolved problem. Have worked out how to operate menu screen.
Thankyou.

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Malcolm York's 2 posts GB flag
Malcolm's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Saturday, 24 September 2011
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Carney
10:34 AM

I have a Phillips 32PFL5522D/05 which after retuning semms OK until turning off, on switching back on there are no working channels I have another two televisions that are OK runnig off the same ariel

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Carney's 2 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

12:38 PM

Carney: I suggest that you return the TV to its factory settings, this done by holding down the menu for about 10 seconds and a menu will appear on the screen. You then go through each of the five steps shown as though it was the first time you had turned the set on.

(This not exactly being an unknown problem with this model)

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jb38's 7,179 posts GB flag
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Peter
4:00 PM

Can any one tell me why my recently purchased pace box says no satelite signal but my grundig box works well on same system?The new box works well on a friends set up.Ive reset the LNB and updated the download but still no good.All this is happening in spain with a 1.9m ofset dish.

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Peter's 1 post ES flag
M
mr john w. powell
9:49 PM
Ipswich

we have had our freeview box for a coupleof moaths now we did enjoy challenge tv station but it has dissappeared now

any idears?

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mr john w. powell's 5 posts GB flag
mr's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Sunday, 25 September 2011
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jacky law
10:10 AM

can you please tell me why,my digital tv breaks up in the kitchen,but my sony digital,does not break up in the lounge,both attached to same aerial.

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jacky law's 1 post GB flag
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Carney
3:37 PM
Sheffield

jb38
returned to factory setting several times the result is just the same all programs are there and everything is ok until it is switched off and switching back on all programs gone

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Carney's 2 posts GB flag
Carney's: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

7:10 PM

Carney: Well, although the procedure mentioned can in some occasions help alleviate the problem, I have to say that I did had my doubts as to whether it would or not in your case as it is related to a software issue connected with the transmission modes being used, I don't know if your TV has its software auto-update turned off or on (should be on!) but due to the age of that set and the fact that its discontinued I doubt if Philips are making any further "over air" downloads now.

I would think its best policy to contact Philips customer service on this to see what they come up with, although I would not really expect very much except stock answers, because as was previously mentioned is not exactly an unknown problem with that model and is something that is really out with your control as far as being able to rectify the situation is concerned, the problem first starting to rear its head a few years ago.

PS: There is a little test I would have liked you to have tried though, this entirely dependant on where you receive your signal from and whether or not its fully switched over, preferably not as far as the test is concerned.

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jb38's 7,179 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

7:19 PM

Carney: Please ignore the latter comment regarding a test, as I see you did indicate a location on your latest posting whereby you do reside in a fully switched area.

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M
Mrs June Shepherd
9:18 PM

My uncle who is 86 and partially sited, could get all the Freeview channels perfectley well on his TV with his freeview box before the switch over in his area on 7th September on that day we retuned it for him and he lost BBC1 and BBC2 but when we did the 2nd retune on 21st September hoping to get 1&2 back for him we couldn't get any channels whatsoever and we tried over and over again, but to no avail,finally we rang the number that had been shown on the TV I spoke to the gentleman on the phone and gave him all the details of the freeview box and he went through the retune with me but again nothing happened so he checked the serial number of the box and told me it was out of date, what I want to know how old do they have to be for them to be out of date? I was told my uncle could get a box for free because he was over 75 and partially sited, but when I rang the free number about this I was told because he wasn't registered with them he would have to phone back in a couple of days to do so but even then he would have to wait over a week for an engineer to come and fit him one in, so in the end he ended up having to spend money on a TV set with freeview in as he didn't want to risk another box going out of date and he didn't want to be without a TV for over a week, and at the beginning of all this switchover the public was told it should not cost us anything if we had a freeview box.

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Mrs June Shepherd's 1 post GB flag
C
carol
10:40 PM
Cannock

Hi, i live in midlands area WS12 and after the first switch over i lost BBC channels and had to retune each time i switched on the TV. Now since 2nd switchover (21st)i have all BBC channels but have to retune each time for ITV channel 4 and 5.... then a few minutes after watching the screen goes blank leaving only sound, then looses completely?? Getting really annoyed now. Rugby the morning was a farce as each returne takes 6 minutes.The phillips tv has freeview built in and i do a full scan each time which removes all channels first.Never had any problems before. Replaced aeriel a 2 years ago with high spec one ready for digital switchover. HELP please, Thanks

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carol's 1 post GB flag
carol's: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
Monday, 26 September 2011
D
Dennis Wilson
12:43 PM

Hello,
Before the DSO I could receive all the digital channels on my loft aerial but since I have been having problems. I have disconnected my amp and distributor and now run 4 TV's direct from the aerial. This improved reception but on rescanning for channels find that some are no longer avalable. The signal strength is 80-90 on some channels but 50 on others with no bit errors apart from the HD channels, these have a signal of 85 and pixelate.
Would it be correct to assume that I have the correct aerial (It looks like a W wideband) and it worked before the switchover?
Would fitting a variable attenuater to reduce the signal strength help and bring back the missing channels? I live just 21 miles from the Belmont transmitter.
Any help please.

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Dennis Wilson's 1 post GB flag
J
jb38
sentiment_very_satisfiedPlatinum

4:27 PM

Dennis Wilson: At that distance from Belmont you should really have any problems, except maybe by the signal being over powerful to the extent that its overloading some devices tuner, as this will cause picture break up in exactly the same way as a weak signal would.

I would leave your distribution amp in circuit so as to guarantee each TV is receiving the same signal as well as isolate them from each other, but do as you have suggested by fitting an attenuator in line with the input to the distribution amp.

This being said provided that the aerial itself doesn't have an amp powered from the distribution one.

Also note that Mux Channels 53 & 60 are on low power (4kw) until November 23rd, and so they will indicate considerably less signal strength when compared to the other main Muxes on 150Kw. (SDN Mux Ch30 on 50Kw)

Your aerial by the way should be perfectly OK, as the Freeview channels are roughly in the same range as was used by the analogue ones.

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jb38's 7,179 posts GB flag
T
Trevor Newbery
5:33 PM

How can i connect a bush freesat hd box to an older dvi tv as i cant get any auido

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Trevor Newbery's 1 post GB flag
A
A.R.Cowleard
7:22 PM

please advise whether a new Sky Hd Box will have to be programmed when connecting to my T.V.

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A.R.Cowleard's 2 posts GB flag
Tuesday, 27 September 2011
Briantist
sentiment_very_satisfiedOwner

8:44 AM

A.R.Cowleard: It depends what you mean by "programmed"?

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Briantist's 38,929 posts GB flag
Briantist
sentiment_very_satisfiedOwner

8:46 AM

Trevor Newbery: Yes, that is correct, DVI does not carry audio.

You will need to either use a separate audio link to the TV set, or a separate audio link to an amplifier and speakers.

You can get audio out of the SCART connection (using an appropriate lead) if the box doesn't have a audio-out stereo-pair, or SPDIF (the digital audio connection).

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Briantist's 38,929 posts GB flag
Briantist
sentiment_very_satisfiedOwner

8:53 AM

Mrs June Shepherd: I would suggest you have a look at the checklist on the Freeview signals: too much of a good thing is bad for you | ukfree.tv - independent free digital TV advice page.

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Briantist's 38,929 posts GB flag
Briantist
sentiment_very_satisfiedOwner

8:55 AM

jacky law: The most likely reason is that you had a dodgy "fly lead" on the box that doesn't work properly. I would suggest you try changing this aerial lead.

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Briantist's 38,929 posts GB flag
Briantist
sentiment_very_satisfiedOwner

8:56 AM

mr john w. powell: Please do this - My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong | ukfree.tv - independent free digital TV advice - to restore the channel. It has moved multiplexes and you need to do a "first time" tune on your box or TV set.

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Briantist's 38,929 posts GB flag
D
Dick Baldwin
12:52 PM

I live in West Yorkshire with digital signals from a booster about a mile away boosting the Emley Moor transmissions. On switch over everything was fine except my EPG is 60 minutes ahead. For example it says that corrie is on at 6.30pm when in fact it is 7.30pm. What can I do? Thanks in anticipation

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Dick Baldwin's 1 post GB flag
K
Kevin Smith
2:41 PM

Hi
I am in Bulgaria and had a 1m dish erected by locals and I get some of the free channels using a sky box. Many free channels are not available and I think they are probably not repeated on whatever satellite I have been pointed at.
What should I ideally be able to receive so that I know what to aim for?
Thanks
Kev

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Kevin Smith's 1 post BG flag
Wednesday, 28 September 2011
B
billy
7:27 AM

Have lost bbc news and red button

Can you help

Many Thanks BILLY

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billy's 2 posts GR flag
C
Chris Wilson
11:03 AM
Whitchurch

Freeview since power upgrade last night on the Wrekin transmitter.

ITV4 is now back, but not 100% stable, with some drop outs. Dave, sadly and annoyingly, still shows no signal at all. I am at SY13 2BT and have a high gain and booster in the loft roof space of a bungalow. Before all the change overs both Dave and ITV4 were received with no issues. The problem is most definitely NOT one of too strong a signal ;)I am undecided whether to try a chimney mounted aerial or try pointing the loft aerial at one of the other two transmitters that we might be able to receive. Sod's Law states that on the signal maps our place seems smack in the middle of a tiny bad signal region for all the transmitters :( Moving is not an option though ;) Apart from should I just put a dish up and go for Freesat, my question is will a cheap Ebay signal strength meter be sufficient for a DIY aerial re-orientation?

This is a great resource, thank you Briantist!

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Chris Wilson's 7 posts GB flag
Chris's: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

5:09 PM

Chris Wilson: The reception predictor indicates the Wrekin (@ 25Km / 166degrees) as being your worst option for reception, as excepting HD, the remainder is a combination of variable and poor right across the board, although predictors cannot fully cater for any local obstructions that may be in evidence, so an element of inaccuracy always exists with these forecasts.

However Sutton Coldfield (@ 63Km / 120 degrees) and Winter Hill (@ 83Km / 6 degrees) both indicate good reception on about an even footing, so I would try a test on both these stations.

I would carry out the test by simply by turning your loft aerial around, that is so long as its not facing into a water tank on any of the two bearings mentioned, and I would then blank out anything stored by carrying out a scan without the aerial connected, then after re- connecting "manually" enter Winter Hills BBC1 Mux Ch on 62, storing anything received, then do the same again but on ITV Mux Ch59, these two multiplexes at least giving an idea of the reception strength, as if they appeared to be OK you could manually enter the remainder, these being HD on Mux Ch54 (only if HD TV used) other channels being Ch58 - Ch61 - Ch55.

If not though, blank anything stored then use the same procedure for Sutton Coldfield, BBC1 Mux Ch43 - ITV Mux Ch46, the remainder HD Mux Ch40 - Ch42 - Ch45 - Ch39.

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jb38's 7,179 posts GB flag
Thursday, 29 September 2011
K
Kathy
12:41 PM

Mr B.P.Sumpter: I retuned my TV last night, and lost the Ideal World Channel No: 22 what did I do wrong ?

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Kathy's 1 post GB flag
Briantist
sentiment_very_satisfiedOwner

10:54 PM

Kevin Smith: Please see All about Freesat | ukfree.tv - independent free digital TV advice under "Where can I receive it?"

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Briantist's 38,929 posts GB flag
A
Alan Witts
11:32 PM

About 2 days ago i lost BBC News channel from the Astra satellite, is something wrong? Sky news, euro news france 24 etc. are all still there.

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Alan Witts's 6 posts CH flag
Friday, 30 September 2011
L
Lou
6:30 PM
Holywood

Hi there. Have moved to a ground floor apartment Which has an aerial socket in the wall but I cannot get signal on my television. What can I do? It is not a communal building in the sense that we all have own door access so there is no communal loft to house an aerial. How do I fix this problem? Do I have to start drilling holes and installing aerials?? The wall the aerial socket is not on an external wall.

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Lou's 1 post GB flag
Lou's: mapL's Freeview map terrainL's terrain plot wavesL's frequency data L's Freeview Detailed Coverage
N
NottsUK
sentiment_satisfiedGold

10:57 PM

Briantist: I have been scanning through the Freesat channels and noticed you do not have "Massive R&B", channel 518, on your Freesat list.

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NottsUK's 345 posts GB flag
Sunday, 2 October 2011
K
Keith Ingram
10:13 AM
Christchurch

Problem solved - reference could not get Sky News Channel 82. For some reason we had lost all Channels within MUX C. Have been able to change settings (don't quite know how) and can now view all the missing Channels in MUX 3.

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Keith Ingram's 2 posts GB flag
Keith's: mapK's Freeview map terrainK's terrain plot wavesK's frequency data K's Freeview Detailed Coverage
M
Mohammed
5:11 PM

I have a SKY HD box and I am not connected to sky any more. I would appreciate it if someone could let me know how I can use my SKY HD box to receive signals from other satellites, like HOTBIRD etc.

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Mohammed's 1 post GB flag
S
Simon
9:00 PM

I hope you can help, as this problem is getting seriously on my nerves.

I live in Wales, on the border, with my elderly parents. We get our Digital Freeview signal from the Wrekin transmitter (I believe), so get West Midlands TV, not Welsh. I use an indoor aerial and get a perfectly good signal. My parents use a roof top aerial and up until recently had no problems.

When the Wrekin did some transmitter work last week, we both lost the signal for a time, before it was restored. I have a Humax digibox, and all channels came back within 24 hours after I had reset it a couple of times (in the way described on this site).

The problem however is that my parents - using a cheaper SEG digibox - cannot get any of the channels carried on C41. ITV3, 5USA, 5* - which are unfortunately my father's favourites!

I have repeatedly retuned their box. I have tried manual resetting. I have tried different boxes.

Nothing. The signal information for C41 claims it has no signal on their box - and yet I register a 75% signal power on my digibox, and near 100% quality.

I am mystified. Any ideas?

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