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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Comments
Monday, 17 October 2011
S
Susi
4:53 PM
Chelmsford

I am unable to receive freeview channels during the day - whether this is because there is work being carried out on the Crystal Palace Transmitter I do not know, but it is so frustrating. I have recently come out of hospital and rely on the television a great deal.
I am only able to receive bbc 1 & 2, and the main 5 on analogue with a bad picture. All the others say "selected programme is not tuned" until about 6pm or later. This has been going on for weeks and I am furious with the tv!!!
Please can someone help. It is a pefect picture when suddenly they do come through.

link to this comment
Susi's 1 post GB flag
Susi's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
Briantist
sentiment_very_satisfiedOwner

8:09 PM

Susi: There is no work being done on the transmitter, please can you see Freeview intermittent interference | ukfree.tv - independent free digital TV advice for help?

link to this comment
Briantist's 38,929 posts GB flag
Briantist
sentiment_very_satisfiedOwner

8:59 PM

andy: Yes, put the viewing card in the box. You only need to "pair" a card if you subscribe to Sky Sports.

link to this comment
Briantist's 38,929 posts GB flag
G
guy
10:26 PM

Hi, I have just moved into a new house. There is no conventional aerial point just sky+. Is there any way that I can use the sky dish and wiring to get my tv working?

link to this comment
guy's 1 post GB flag
Tuesday, 18 October 2011
D
David
3:14 PM
Camberley

Hi wonder if you can help me with this.
I am having virgin installed soon and i understand that the new box does not have RF in/out. Currently I can get Sky to an additional TV upstairs using the Rf connections. My question is could I run a scart from the Virgin box into the sky box to distribute the virgin signal upstairs?
Thanks

link to this comment
David's 4 posts GB flag
David's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
M
Mike Dimmick
sentiment_very_satisfiedPlatinum

5:33 PM

guy: A Freesat box will give you BBC, ITV, C4 and C5 satellite services with no subscription. You can compare the channels available on Freeview (TV through an aerial), Freesat (no subscription, free choice of box), and Freesat-from-Sky (Sky boxes only, requires £££ for recording and time-shifting) at Compare Freeview and Freesat TV | ukfree.tv - independent free digital TV advice .

link to this comment
Mike Dimmick's 2,486 posts GB flag
I
ian from notts
sentiment_satisfiedSilver

9:34 PM

david: you can get a scart component thatturns into an rf modulator from some internet sites, tho i do believe these wont work with some sky compatible distributters or magic eyes ?

link to this comment
ian from notts's 253 posts GB flag
Wednesday, 19 October 2011
J
Jenny
11:49 AM

How do I receive eurosport 2 international?

link to this comment
Jenny's 1 post GB flag
D
David
2:42 PM
Camberley

Thanks Guys Got an Rf modulator this morning but instructions are fairly vague as to how to set up It a vh89w universal from Maplins Anyone advise as to best way to set it up and tune TVs into it?

link to this comment
David's 4 posts GB flag
David's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

4:40 PM

David: Basically its a case of connecting a scart lead between your Virgin boxes VCR scart socket to the scart input on the modulator, then you connect the co-ax that feeds the other TV's into the modulators RF output socket.

If you also use a normal aerial then connect it into the appropriate socket on the modulator, finally, in conjunction with consulting the user manual, set the DIP switches to give the same channel as you were previously using with the Sky box, or set it to Ch68 and re-scan the other "analogue" TV's to pick it up.

A note of caution though, in the past a number of these modulators developed a fault that caused screeching (of varying intensities) to be heard on the audio, if you even remotely detect this take it back to Maplins.

Also remember that switches 7 & 8 are normally off, although 8 is a visual test signal when switched down.

link to this comment
jb38's 7,179 posts GB flag
P
Penny Collinson
11:14 PM
Chelmsford

Hi,
We have Sky+HD in the living room with an eye connection to our tv in the bedroom. The eye works fine and we can watch Sky upstairs. The problem is the interference, screen flickers horizontall or blanks out. Can you make a suggestion as to how we can resolve this as it is almost unwatchable. Can it be other equipment interfering with the signal or the eye.
Many thanks

link to this comment
Penny Collinson's 1 post GB flag
Penny's: mapP's Freeview map terrainP's terrain plot wavesP's frequency data P's Freeview Detailed Coverage
Thursday, 20 October 2011
A
andy
12:18 AM
Watchet

hi mate, i have tried putting the card into my hd box but it wont work for some reason, would it be beacause its a hd box and not a standard box .

link to this comment
andy's 3 posts GB flag
andy's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
Briantist
sentiment_very_satisfiedOwner

6:26 AM

andy: No, you can move cards between boxes of any type. Only Sky Sports requires the card and box are matched together.

link to this comment
Briantist's 38,929 posts GB flag
L
Lee Washington
1:09 PM

Hi Brian,

I'm working with UKTV and thought I'd send over some details of a new series on Yesterday to potentially include on the UKFree.tv

It's called 'Find my Past', a new genealogy series that will see ordinary members of the public discover that they are related to someone involved in a major historical event, the 10 part series begins tonight at 9pm on the UKs leading factual channel Yesterday. A trailer for the series can be seen at
Find My Past: Dunkirk
- YouTube
and during each episode, Find My Past experts will also be on hand providing further insights into the episode and tips on researching family history at Twitter

link to this comment
Lee Washington's 1 post GB flag
A
andrew Jamieson
1:39 PM

lost a few channels on sky freeview, showing no satellite signal received on channels 5 and sky news does it mean I need a new card? Thanks. Andrew

link to this comment
andrew Jamieson's 20 posts GB flag
T
Tina
4:06 PM

I have a TV combi DVD/VCR and sky. But unlike the previous answer my sky only has 1 scart lead. I really dont understand, having been trying for weeks, I am a widow in my sixties so not to up on all the jargon but I try. I have set it up but when I just put a DVD in it made a terrible noise, I have been looking for a diagram.

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Tina's 11 posts GB flag
A
andy
6:47 PM
Watchet

Briantist,,, got it working thanks, but cant get the sports and movies, is there anything i can to without talking to sky to match the 2 together.

link to this comment
andy's 3 posts GB flag
andy's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
P
PT
10:43 PM
London

Hi there,

I live in Central London and until a few days ago I had an old Wharfedale freeview box and indoor aerial and was able to receive all freeview channels with no major problems.

After the Wharfedale went bang (quite literally), I tried other freeview boxes, aerial boosters, amplified indoor aerials and even a freeview+ box (which I was told would receive a stronger signal), but alas no matter what I do I can't get some of the channels back, particular the ITV, Channel 4, Channel 5 group of channels.

What did that old Wharfedale box have that these other new appliances don't have? I have tried retuning so many time I could do the process with my eyes closed. Any suggestions welcome.

Oh and the old box was run through my old video machine. I presume that would offer no real benefit to the signal?

Many thanks,

PT

link to this comment
PT's 1 post GB flag
PT's: mapP's Freeview map terrainP's terrain plot wavesP's frequency data P's Freeview Detailed Coverage
Friday, 21 October 2011
Briantist
sentiment_very_satisfiedOwner

7:01 AM

andy: Sorry, but I think communicating with Sky to pair the card and box together is what you will have to do.

link to this comment
Briantist's 38,929 posts GB flag
Briantist
sentiment_very_satisfiedOwner

7:03 AM

Tina: I don't think Sky have ever made a box that had a single SCART socket. This is to where you should attach your DVD device.

link to this comment
Briantist's 38,929 posts GB flag
Briantist
sentiment_very_satisfiedOwner

8:06 AM

PT: If you want reliable reception, you should use a rooftop aerial for Freeview reception. Indoor aerials are hit-and-miss at best.

link to this comment
Briantist's 38,929 posts GB flag
Briantist
sentiment_very_satisfiedOwner

10:45 AM

Lee Washington: We don't really promote "shows" on UK Free TV, the site is about the technical challenge of getting the television to work, I leave the content to those more qualified to provide it such as yourself.

link to this comment
Briantist's 38,929 posts GB flag
T
Tina
8:06 PM

Dont know if I am replying to this correctly. I have checked the box it says Sky + HD, checked the back and it definately only has one scart, I am just not sure what should be put in what, the tely and the dvd/vcr both have 2 scarts each. The sky is not old had it about a year. Many thanks

link to this comment
Tina's 11 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

9:14 PM

Tina: That version of the Sky HD box you have seems to be one of the latest Amstrad units (DRX895?) in which Sky in their infinite wisdom have done away with one of the scart sockets, this having caused great inconvenience to many!

You mention that you have a TV and also a combi DVD/VCR recorder, maybe you could give the brand & model number of this unit, also whether or not your TV is fitted with two scart sockets? finally, maybe you could also indicate if its an HD TV? (that is with an HDMI socket)

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jb38's 7,179 posts GB flag
A
andrew Jamieson
9:56 PM

Brian Thanks problem fixed

link to this comment
andrew Jamieson's 20 posts GB flag
T
Tina
10:22 PM

Well from what I can see my DVD/VCR is a samsung 330 my tv is sony model KDL-32L 4000, as I said both the telly and the combi have 2 scarts. I have never really been able to use the combi bit to technical for me, but my husband died in march and I wanted to put the videos of him on disc and then edit on the computer, but it just wont work, all I can think is it is not wired properley, the telly is working fine. Thank you for taking the time to reply.

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Tina's 11 posts GB flag
T
Tina
10:34 PM

Yes it does have an HDMi socket

link to this comment
Tina's 11 posts GB flag
Saturday, 22 October 2011
J
jb38
sentiment_very_satisfiedPlatinum

7:59 AM

Tina: Thanks for the update. Well what to do is purchase an HDMI lead and use that to connect your Sky box to the TV, as this will now allow the Sky boxes single scart socket to be used exclusively for recording purposes on your DVD/ VCR combi's ext2 or AV2 input scart socket.

You then use another scart lead to connect the combi's AV1 socket into same on the TV.

This would allow the TV to have a spare scart input socket that you could possibly use for something else at any time, such as a separate DVD player for playing discs rather than through the combi.

Note: You "might" have to use the A/V button on your TV's remote control to switch over to the DVD combi should it not automatically switch the TV over when you turn the combi on.

By the way do NOT pay any more than about £7.00 or so for an HDMI lead, as these fancy high priced versions sold by some are not one iota better than types sold by Lidl or Aldi.


link to this comment
jb38's 7,179 posts GB flag
T
Tina
8:23 AM

Thank you so much for your response will try it out once I get the lead, might even have one, have a whole bunch of wires and things upstairs. Once again thank you

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Tina's 11 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

1:04 PM

Tina: Yes, you could maybe give an update once tested out. I did mean to add that when you want to record anything from the Sky box (excluding certain Sky films which may be copy protected) make sure that when you power up the DVD/VCR combi you switch the input to AV2 by pressing the "INPUT SEL" button. (top right hand on remote control)


link to this comment
jb38's 7,179 posts GB flag
T
Tina
11:15 PM

Well not had a lot of luck, still cant get the DVD to work, everything else is fine. I cant even get it to play a dvd, have taken the wires of everything and taken it out of the units, have all the stuff on the floor much easier to do like that, but I'm tired now so going to bed, it's all ready for me to try from scratch again tommoz, I feel like throwing it out of the window.

link to this comment
Tina's 11 posts GB flag
Sunday, 23 October 2011
J
jb38
sentiment_very_satisfiedPlatinum

8:12 AM

Tina: Press "menu" on your TV's remote and on the choice box that appears select "input source" then select AV1 and that switches the TV's input onto that scart socket.

If you find that you still cannot play a DVD try and play a video tape on the combi, but do not alter the TV's settings. If the video tape plays OK, then that suggests a fault in the DVD player side of the unit, but if a tape doesn't play either make sure you have the combi's AV1 scart socket to the TV's AV1 scart input.

Although this shouldnt really make any difference, but place the Sky box in standby whilst you are trying the DVD, but these are the correct connections for what you are using.

link to this comment
jb38's 7,179 posts GB flag
T
Tina
8:56 AM

Yes the video has played tapes with no problems, it has always been the DVD that is not working, I need to find out if it's my fault or if the actual dvd player is at fault. I've spent hours on this thing. driving me nuts, will be easier now cos out of the unit so I can try things without too much hassle.
Many thanks

link to this comment
Tina's 11 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

9:40 AM

Tina: Well in that case it strongly suggests the DVD side of the unit is faulty, which of course is the side of combi's that usually develops a fault, DVD equipment being notorious for problems of one sort or another, the main thing is though that your connections are OK.

I did wonder when you had mentioned in your original posting that the DVD made a terrible noise when you tried to use it, insomuch if the noise you were meaning was mechanical, or that it was through the speakers? not that it really makes that much of a difference though whichever it was, as it indicates a fault.

I assume that this problem occurs with more than one disc being tried? as if it does then unfortunately the DVD drive is defective.




link to this comment
jb38's 7,179 posts GB flag
T
Tina
11:55 AM

Am gutted think the DVD is faulty, wont let you play, it loads but thats about it, wont go any further, I will keep trying. I dont soppose you could recommend a CHEAP simple machine that will transfer video to disc.
Many thanks for your help

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Tina's 11 posts GB flag
L
Lorraine
11:55 AM

Hi, is there anyone out there who could answer my question as am a bit thick when it comes to techno!

1. I have sky+ in the front room

2. I have multi room in the bedroom (which is not being used at the mo because the box is broken)

3. I have just bought a new TV with Freeview built in for the kitchen.

Question is......

Can i use the cable what is not being used in the bedroom anymore, into the freeview television in the kitchen?

or is this a stupid question?!?!?

All help would be appreciated, thank you

Lorraine


link to this comment
Lorraine's 1 post GB flag
J
jb38
sentiment_very_satisfiedPlatinum

12:53 PM

Lorraine: If you do indeed mean Freeview and not Freesat then the answer is no, as you are comparing a Satellite system that uses a dish to a Freeview system that uses a normal aerial, which of course you will require for satisfactory Freeview reception.

This being said though taking it that you do mean "Sky" multiroom, and not that you are just referring to feeding the Sky boxes RF2 output to analogue capable TV's in other rooms.


link to this comment
jb38's 7,179 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

1:08 PM

Tina: I will have a check and get back to you, as all you would require is a low cost DVD recorder, because if the VCR side of the combi still plays OK, then all you would need to do is rather than at present having its AV1 connected to the TV, it would then go to the input of another DVD (only) recorder, then the 2nd DVD recorders AV1 output would go to the TV.

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jb38's 7,179 posts GB flag
T
Tina
3:28 PM

Just found that the dvd plays music cd's dont know if that is relevant but it is a step forward for me.

link to this comment
Tina's 11 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

3:44 PM

Tina: Haven't you tried it yet with another DVD? that is of the non-recorded variety, as some DVD's that have been burnt on DVD recorders (or a PC writer) can fail after a short while, bought DVD's being much more reliable if scratch free and are likewise better for using as test discs.

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jb38's 7,179 posts GB flag
T
Tina
3:49 PM

OMG put one of those cleaning disc in, not sure if I have the complete answer but I am now playing a tape, watch this space.

link to this comment
Tina's 11 posts GB flag
J
janet
11:00 PM

i live in a flat and until recently, had good freeview reception. I use a digital aerial (indoor type) for my tv's, as am unable to have an outside aerial. Is there a freeview box which you can reccommend which works well without an outside aerial? I am in an area which has good reception generally

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janet's 1 post GB flag
Monday, 24 October 2011
R
RYAN
12:00 AM

I have sky and just got a BT vision i have an analogue aerial socket does this mean the BT box wont receive channels?

link to this comment
RYAN's 1 post GB flag
J
jb38
sentiment_very_satisfiedPlatinum

7:41 AM

janet; If when you say "indoor" you are meaning in the same room? then nothing can be guaranteed, however Humax or Sony boxes are generally slightly more sensitive than other types and likewise less prone to glitching on slight signal fluctuations.

Providing your post code would have given a better idea of the signal strength expected at your location.

link to this comment
jb38's 7,179 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

7:55 AM

RYAN: Aerials do not discriminate against signals whether they be analogue or digital, so if your aerial is in good condition then it will pick up any Freeview signals that's available in your area.

Your post code would have given a better idea of what you should be able to receive.

link to this comment
jb38's 7,179 posts GB flag
T
Tina
8:26 AM

Well I tried various DVD's while trying to use it but nothing, some of those disc I can now play. I have put it all back in the unit. It is still not perfect but I think that is me needing to try different formats at least now I know that the wiring is correct. Thank you for all your help

link to this comment
Tina's 11 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

1:18 PM

Tina: Some DVD recorders can be very picky about the brand of disc being used, but for people who only really intend any recording made to be played back on the same device then Philips or Maxell DVD+RW types are usually the best, and although they can also play on "some" DVD players its always best to use DVD-RW/R types if intending to view on other players, remembering always to select "finalize" after the recording is made or they will not work on another player.

I would refrain from using Memorex discs though, as they can cause problems on some recorders, and it should also be noted that Samsung was aware of this unit being critical on the brand of disc used, as some time back they had a downloadable (from their website) firmware upgrade to help? alleviate this problem.

link to this comment
jb38's 7,179 posts GB flag
V
Valerie
3:49 PM
Bury St. Edmunds

Please can you advise whether I can add Freeview 12 or Yesterday to my Freesat box - if so where can I find the frequency & Polarizations details of the TV channels
Many thanks for your help.

link to this comment
Valerie's 1 post GB flag
Valerie's: mapV's Freeview map terrainV's terrain plot wavesV's frequency data V's Freeview Detailed Coverage
Briantist
sentiment_very_satisfiedOwner

7:10 PM

Valerie: No, you can't.

link to this comment
Briantist's 38,929 posts GB flag
M
Marie
7:40 PM

Hello, We have SKY+HD in th main room which is connected to a signal splitter in the attic sending the signal to two other tv's. I have noticed today we have lost the signals to the thw two other TV's, I have checked the connections and retuning but with no joy. Could this be because of the switchover......the main TV has freeview and automatic retuning which has been completed twice.....is it possible that the upgrade has overridden the faicility to "share" the signal or could it be the age of the other two TV's ,whiare 10yrs+.

Thank you

link to this comment
Marie's 1 post GB flag
Tuesday, 25 October 2011
Briantist
sentiment_very_satisfiedOwner

8:44 AM

Marie: Can you please provide your full postcode. Otherwise, see How do I change the RF output channel on a Sky Digibox? | ukfree.tv - independent free digital TV advice .

link to this comment
Briantist's 38,929 posts GB flag
A
Annie
3:34 PM

I live in southern Croaia, have a 75cm dish and a Samsung Box which is 6 years old. We get several free satellite channels including sky news, cnn (BBC News has now gone)QVC Shopping and a good range of BBC Radio. Recently Sky News has very bad picture breakup and sound is intermittent, the same with CNN so we basically dont have a good English News Channel to watch anymore. We are tuned in to Astra 2 and wonder if the Samsung Box we have does not have the new technology built in to receive programmes. We thought we might receive some BBC or ITV programmes but looks like this is only a dream. Do you think one of the new Freesat Boxes would help with what we receive and would this possibly restore Sky News.

link to this comment
Annie's 1 post HR flag
Briantist
sentiment_very_satisfiedOwner

7:22 PM

Annie: You need a larger dish, perhaps as large as 2 meters.

A new set-top box will not pull in any additional channels, but a bigger dish will.

link to this comment
Briantist's 38,929 posts GB flag
Wednesday, 26 October 2011
R
Ray
9:00 AM

Just had installed Sky+HD with "Extra room" and have bought a Thompson Sky HD+ to use in place of the Digi box in the "Extra room".
But it will not show anything but BBC 1/2 even though the Install appeared successful.

Suggestions on a card to the WEB pls

Ray

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Ray's 1 post GB flag
A
ALAN PEACHEY
sentiment_satisfiedBronze

2:51 PM

I thought that Astra 1N was now up and runing, I can't any test transmissions any where. I have been looking between 10965v and 11185h. Anybody any idea when it will start broadcasting to the UK? Thanks

link to this comment
ALAN PEACHEY's 34 posts GB flag
m kinsella
4:51 PM

please help my my digital tv is 3months old it has built in freeview the old set was tuned to crystal palace and no problems but this new one got tuned in to dover for some reason and i am getting a of marbleing or break up on the itv chanells thank you for any help you can give
i live in ss80ha of essex thank you mk

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m kinsella's 4 posts GB flag
Thursday, 27 October 2011
A
ALAN PEACHEY
sentiment_satisfiedBronze

9:40 AM

Hi. Thanks for your help Briantist. Most grateful.

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ALAN PEACHEY's 34 posts GB flag
Briantist
sentiment_very_satisfiedOwner

11:51 AM

ALAN PEACHEY: I would keep an eye on Astra 1N at 28.2°E - LyngSat

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Briantist's 38,929 posts GB flag
A
alan newman
7:54 PM
London

i watch fta channels through analogue what happens when analogue is switch off

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alan newman's 1 post GB flag
alan's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
M
Mervyn
8:30 PM

Can I use a Sky+HD box as a freesat tuner? If I can what should I do to get it started?
Would it work with only one aerial lead?

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Mervyn's 1 post GB flag
Briantist
sentiment_very_satisfiedOwner

8:44 PM

alan newman: You will need to use a Freeview box or a Freeview TV set.

link to this comment
Briantist's 38,929 posts GB flag
Saturday, 29 October 2011
R
R McINTOSH
3:07 PM
Bury

thks for reply, does freeview HD received via internet need a different tuner from the tuner installed in my HD ready TV,?? I receive usual HD channels ie. BBC HD, ITV HD etc. via ariel from "winter hill". auto-tune picks up these new channels shows "home" page but says non-compatile HD device???

link to this comment
R McINTOSH's 2 posts GB flag
R's: mapR's Freeview map terrainR's terrain plot wavesR's frequency data R's Freeview Detailed Coverage
Briantist
sentiment_very_satisfiedOwner

3:38 PM

R McINTOSH: The service provided by the "new" channels is not compatible with the original specification for the "connected TV" section of the Freeview HD specification.

It is somewhat ungenerous of the company to tell you that your box is wrong, they could have chosen to make their service work with it, but have declined to do so.

Having said that, my Freeview HD box it flashes up the white screen that says (when I record and pause it):

"Sports Tonight is only avaliable on compatible Freeview HD devices. Please connect your TV device to the internet. To view on a PC or mobile device go to www.sportstonightlive.com

For more information go to www.sportstonightlive.com/info"

And then the screen goes black, but I can use the iPlayer and other internet access on the box.

link to this comment
Briantist's 38,929 posts GB flag
D
Degsy
4:03 PM

I have just bought a Sony Bravia Smart TV and have a Humax Freeview plus box that I would like to use to record programmes (as I used to on my old tv)how do I set this up, currently have it scart connected to TV but this wont let me record though it will play previously recorded material

link to this comment
Degsy's 3 posts GB flag
Briantist
sentiment_very_satisfiedOwner

4:09 PM

Degsy: Connect the aerial to the Humax box, and use that to watch and record programmes.

If the Humax box and TV set have HDMI connections, use an HDMI lead, and remove the SCART.

You can't, and never could, record "from the SCART" using a Freeview+ box.

link to this comment
Briantist's 38,929 posts GB flag
D
Degsy
4:23 PM

Thanks very much, that is how it was set up on the old Tv so will reconnect and give it a go.

link to this comment
Degsy's 3 posts GB flag
Briantist
sentiment_very_satisfiedOwner

7:22 PM

Degsy: You can always connect the UHF (aerial) lead to both the Humax and the TV set, if you need to record to programmes whilst watching another live one, otherwise it much less confusing to just use the Humax box.

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Briantist's 38,929 posts GB flag
H
Huggie
10:54 PM

My aunt who is 73 changed from a subscription with sky to their free sat service five years ago. She received a new card in 2009. She has recently lost some of her channels and SKY have asked for £25 for a new card. Is this right or are they trying to rip off an old lady.

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Huggie's 1 post GB flag
M
molly
11:40 PM

hi i enjoy Pick TV but have noticed the sound is very weak,when there is a narrator the programs are fine it is just annoying not to be able to hear the voice over.

link to this comment
molly's 1 post GB flag
Sunday, 30 October 2011
G
gin
5:33 PM
London

hello, im based in London and we switch over in april . i am trying to get a digbox to connect, but it cannot find any signal, i have tried 1st installation, manual/auto scan rebooting it , but to no avail. is it because we have not switchd over yet? im also in a towerblock. the box is digihome940b2. many thanks gin

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gin's 8 posts GB flag
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Monday, 31 October 2011
Briantist
sentiment_very_satisfiedOwner

9:19 AM

gin: You are most likely using the Woolwich transmitter which has no digital services until next year. If you have no Channel 5 on analogue this is definitely the case.

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Briantist's 38,929 posts GB flag
Briantist
sentiment_very_satisfiedOwner

9:21 AM

Huggie: The card provides access to PICK TV, 5USA and 5*. If she does not watch those channel, do not get another card.

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P
paul
12:37 PM

Hi guys
new to this,
lost channel 5 last night, I was using the codes that you have given for the last 2 months but it went off air last night.
when i reset code, now it is only giving me a list off irish stations, but no Chanel 5.
Please can you help me..............

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paul's 1 post IE flag
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Pam
1:40 PM

Hi I have just got Sky HD and now the TV with the Eye that worked in the bedroom ios saying no signal, It was working perfect before. I have tried to follow instructions off google about changing RF settings, I have tried from 60 to 68 not sure if I am doing it right. Please Help !!!
Thanks Pam

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Pam's 3 posts GB flag
Briantist
sentiment_very_satisfiedOwner

1:46 PM

Pam: Please can you provide a full postcode?

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Briantist's 38,929 posts GB flag
Briantist
sentiment_very_satisfiedOwner

1:55 PM

paul: I have just checked and Channel 5 is still showing as being on 10773 H 22000-5/6

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J
Jack
3:26 PM

With a Freesat HD + box, can I get any Documentary or History channels?

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Jack's 2 posts GB flag
P
Pam
4:43 PM
Hull

Hi Here is my postcode HU5 5BB just waiting for a reply :)

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J
jb38
sentiment_very_satisfiedPlatinum

5:57 PM

Pam: "If" you have previously been using a Sky box and all you have done is upgraded to Sky+HD, then if you set the RF output channel to the same number as was used on the previous Sky box then nothing else need be altered, that is except to make sure that the RF2 output on the new Sky box is powered up, this done via the same menu you used to alter the RF channel number. (Ch62 to 68 being OK)

To access the menu press "Services" then "4 - 0 - 1 - Select" in a smooth operation, best done by looking at the remote control and NOT the screen, then select what's required on the options seen.
To access menu on latest Sky+HD boxes you may have to use "Services" then "0 - 0 - 1 - Select"

Remember that any alterations you make to the RF output channel must immediately be followed by re-scanning (in analogue) the TV in the other room, this to enable it to pick up the new channel being used on the Sky box.

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jb38's 7,179 posts GB flag
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Pam
8:19 PM

ok will have a go at that tomorrow and let u know how i get on. Thanks again Pam

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Pam's 3 posts GB flag
S
SteveG
9:26 PM

Hi,
Can you confirm that my tv won't receive the free HD channels? Details below.
Digital Terrestrial Tuner (MPEG-2): YES (DVB-T)
Digital TV Cable Tuner (with supported operators): DVB-C
CI+ Ready (with supported operators): YES
High Definition TV Tuner (MPEG-4) - H.264 (with supported operators): YES
Can i receive anything extra with the MPEG-4?
Thanks.

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SteveG's 2 posts GB flag
G
gin
10:27 PM
London

hi again, i get channels 1-5 at the moment

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Briantist
sentiment_very_satisfiedOwner

10:29 PM

SteveG: You don't have a DVB-T2 tuner, so you won't receive any HD channels. You could use the set in some countries to receive MPEG4 encoded services, such as Ireland, but MPEG4 is not allowed in the UK on DVB-T, only DVB-T2.

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Briantist's 38,929 posts GB flag
Briantist
sentiment_very_satisfiedOwner

10:36 PM

gin: That does rather suggest you are getting signals from Crystal Palace *OR* you have an very old cable TV system that still has five analogue channels on it - but the Virgin site says you don't have cable.

Can you borrow a Freeview box from a friend and see if that works, it could be your current box is not working.

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Briantist's 38,929 posts GB flag
Tuesday, 1 November 2011
H
Hugh
6:25 AM
Derby

Hi, I'm in Derby and I've lost Film 4 and ITV 4, channels 15 and 24 respectively. I keep trying to retune, installation, but still no joy.

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C
christine
11:38 AM

I live in a tower block that has just had a sky communal dish installed. unfortunately when i had my sky box installed it comes up no signal, sky says it isn't them, the council say there is nothing wrong with the aerial. could the problem be with my tv? it is only 4 years old (phillips) hd ready. i had a problem with the tv when the digital switchover took place (no bbc red button or text) and phillips took the tv for a software upgrade. could this be the problem?

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christine's 3 posts GB flag
Briantist
sentiment_very_satisfiedOwner

1:52 PM

christine: If the Sky box says "no signal" then that is a message from the Sky box and has nothing to do with your television set.

The best thing to check first is What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'? | ukfree.tv - independent free digital TV advice - but it could be that you don't actually have a signal, or that the box is broken.

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Briantist's 38,929 posts GB flag
M
mark coombs
7:17 PM
Shaftesbury

hi,
i have lost several chanels in since the weekend, film 4, dave, itv3 and 4 plus a few more. was working fine, is there a problem with stockland hill transmitter?

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A
ALAN PEACHEY
sentiment_satisfiedBronze

8:12 PM

Hi. Just to say that PBS is available to Freesart viewers if they tune it in them selves on 12.642H. On my set it is called ROSA, what ever that means. Hope this is of use.

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ALAN PEACHEY's 34 posts GB flag
Briantist
sentiment_very_satisfiedOwner

8:48 PM

ALAN PEACHEY: I can see it on Eurobird 1 & Astra 1N/2A/2B/2D at 28.2°E - LyngSat as well, but my box refuses to add it.

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Briantist's 38,929 posts GB flag
A
ALAN PEACHEY
sentiment_satisfiedBronze

10:27 PM

Hi. Briantist. Has you box got a place where it says other satelite channels or extra channels? You might be able to add it that way. that is what I do. So far I have found about 60 extra channels that are not on Freesat but are free to air. I am just some body who likes to finding channels for fun. I am not a techichal person. I hope this is of use.

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