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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

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Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

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Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Thursday, 3 November 2011
Adrian Jones
8:04 PM

bbc1 bbc2 itv1 ch4 ch5 all lost signal last night, resumed some time in the morning in a degraded form of transmission.i.e. picture less clear in definition and clarity. HD signals and other receptions stayed good.
Have the transmitting company reduced power to save money or has my aerial suddenly become inadequate

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Adrian Jones's 1 post GB flag
Adrian's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
Barry Hodges
8:20 PM

Why can I not get ITV4 on my Digital HD TV, I could use to get this channel before last update of channels. I also have a few other channels missing on listing that have vanished during last update. Last update approx 6 to 8 wks ago.
Thank you

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Barry Hodges's 1 post GB flag
Barry's: mapB's Freeview map terrainB's terrain plot wavesB's frequency data B's Freeview Detailed Coverage
8:34 PM

Degsy: see my post on 31st October 9:26pm.

I have a Bravia KDL32EX401, when I bought it last year, the technical details said that it had a HD tuner, so I thought I'd get the free HD channels.

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SteveG's 2 posts GB flag
Suzannah Jarrell
8:43 PM

I live in France and have a satellite dish and skybox that picks up all sorts of channels free. However, when it rains I lose the signal. What can I do to prevent this - if anything? Please answer simply if possible bearing in mind that I am a complete novice and utterly inept also. Sorry if I am a bother

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Suzannah Jarrell's 1 post FR flag

8:47 PM

Barry Hodges: Can you view anything else on that same Mux? e.g:- Ideal world / Film 4 / Yesterday etc as if you can then carry out a factory reset or default setting (whatever its called on your device) re-tuning afterwards.

Out of interest, are you receiving from Waltham or Sandy? because it could be either in many areas of Peterborough.

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jb38's 7,179 posts GB flag

8:59 PM

SteveG: Haven't looked at the manual as yet, but checking the spec on Sony's website states that model of TV is fitted with a DVB-T tuner, and which will not receive HD transmissions, as it requires DVB-T2 for that.

In other words the tuner will ignore HD content when scanning.

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jb38's 7,179 posts GB flag

9:10 PM

Suzannah Jarrell: It simply means that your signal is on the verges of being too weak, and rain clouds can make the signals even weaker by partially blocking reception, like throwing a wet cloth over the dish.

What's usually done in cases like that is to use a larger dish as that catches more of the signal, although it wouldn't go amiss to have your dishes alignment checked just in case its slightly out, as that will exaggerate the problem.

This all said taking it that where the cable enters the dishes LNB is sound and is not allowing water to seep into the plug etc.

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jb38's 7,179 posts GB flag

11:45 PM

Adrian Jones: There were overnight test at Crystal Palace and there will be the same again tonight. When the services resumed they were back exactly as they were before.

In any case reducing power would not make the " picture less clear in definition and clarity". Please see How digital television works | - independent free digital TV advice .

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Briantist's 38,915 posts GB flag
Friday, 4 November 2011
Raymond Baxter
2:37 AM

Has anyone any idea how to get a status update on the Blackhill Freeview Transmitter that supllies KA10 6DS with the signal.
Only BBC Channels working! It's taken me half an hour so far, and I am none the wiser!

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Raymond Baxter's 2 posts GB flag
Raymond's: mapR's Freeview map terrainR's terrain plot wavesR's frequency data R's Freeview Detailed Coverage
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