Feedback
For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.
Sadly, I am unable to offer this personal service at the moment.
Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.
I look forward to your questions!
Help with TV/radio stations?
In this section
Friday, 11 November 2011
L
lm12:27 PM
Thanks JB38. I have engineers here now and they have discovered that the close doesn't have a communal aerial system, I have been sharing with one other flat and the aerial in question was on the roof, but should have been inside the loft so had degraded considerably. The factor was very unhelpful, despite being the agent for the flat I'm sharing an aerial with (who I discovered last night had lost signal too). The factor told me it was my responsibility alone to replace it. However, afer much cajoling they finally saw the sense in sharing a new aerial and splitting the cost. Does £175 inc vat sound reasonable for a rooftop aerial split between 2 flats? Will signal strength be compromised with the split? (I'm Kelvingrove). Thank you again for your help.
link to this comment |
A
A Smith12:52 PM
Herne Bay
Oddest thing, i am at the postcode ct6 8rh,I only have indoor ditigal ariel but works ok except dont get some/all channels.not sure which reciver but it gets east anglia service..........yesterday was playing up and retuned...and got all channels from multi regions which was awesome...........................now today i cant get them again.if they is playing around with the signals why cant they just let them stay so can receive all.they obviously can as i did.for a day at least.....sad :(
link to this comment |
A's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
J
jb385:27 PM
lm: Thanks for the update! and which was indeed very informative as it puts things into perspective regarding the situation in your block, with not really surprisingly your findings of the factors attitude, that of following their usual reputation of being totally unhelpful and effectively side stepping any problems.
I will say though, that the figure quoted is what I would consider to be in the upper limits for what's getting done, with the thing I wondered about being exactly where the figure mentioned had came from? because now that the factor has clarified the situation from his point of view insomuch that the cost is being shared between your neighbour and yourself, I would be inclined to fish around for quotes elsewhere rather than automatically accept what you have been told.
Just out of interest, is the other flat you are sharing the aerial with on the same level as you? and if not is it you or them that's on the upper level?
link to this comment |
J
jb385:57 PM
lm: Sorry! forgot to answer your question regarding the aerial being split, if its done properly with the aerial being split via a powered two way splitter / distribution amp then nothing the person sharing will do can affect you, so maybe you could ensure from the installers that this is their intended way of doing things.
link to this comment |
J
Jane6:31 PM
Briantist: Well I never!! Had never noticed TV/Radio button and all is now fine.
Thank you very much for your assistance.
link to this comment |
Saturday, 12 November 2011
L
lm12:03 PM
Thank you again JB - you have been a great help and very reassuring! I share the aerial with my downstairs neighbours (I'm 2nd of 3 floors) and I got the quote of £175 (inc vat - for the whole job) directly from the aerial man, which I relayed to the factors before they would finally agree to split the cost. I asked the chap about splitting/signal degredation and he said there wouldn'g be a problem, but I now know to specifically ask for a powered 2-way splitter- thank you. As I am higher up/nearer to the aerial than my sharing neighbour, does that make a difference? Thank you very much again, I really appreciate your help. One observation in whole thing - the longer I don't have a telly, the more I realise how much time I squandered watching it and how much more life I've lived without!
link to this comment |
J
jb386:52 PM
lm: Well I fully realised the predicament you were in on trying to decide on the best policy to get over the problem without paying through the nose, so to speak! and I dare say that the other person who shares the aerial is probably quite pleased that you have organised everything, albeit that they also are having to pay out.
Regarding distances from the aerial, if the job is done correctly then the fact of you being closer to the aerial is neither here nor there, as that's the point of a powered distribution amp, matter of fact if the people who reside in the bottom flats had been involved then they wouldn't have noticed any difference either "if" its done correctly, and which I am confident you will ensure that it is armed with the info provided.
As you will obviously appreciate Kelvingrove covers various levels of ground, likewise good reception can never really be guaranteed in parts of Glasgow due to the numerous tall buildings, but if you had good reception before the aerial problem occurred then you should likewise do again, and which I would appreciate if you could give a final update on your findings once the job is completed.
link to this comment |
Monday, 14 November 2011
A
Alan Thompson6:23 PM
I have a 12 volt analogue colour tv(Sharp)on my boat.Is there a 12volt freeview box?Is it expensive?I appreciate there could be aeriel/signal problems?I cruise the boat on R.Thames spring/summer/early autumn.
link to this comment |
J
John7:53 PM
Hi I have three aerial sockets around the house, all three cables are brown in colour and all go to one point in the loft connected to the aerial. I have two digital boxes connected to two televisions tuned into free view but some times the picture freeze and speech stutters. I was told that if I install a cable from the skybox RF2 and install an amplifier I would be able to get a stronger free view signal and as a bonus I would also get sky in all three points as I would be using the sky dish. (I did switch on the RF2 port on sky) I did this and I can get sky but I can not get the free view, it says no signal. Any ideas or was I told wrong
Amplifier is a 4 way Nikkai
Cable I used was what was left over from the sky installer.
link to this comment |
Select more comments
Your comment please