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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

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Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Friday, 10 February 2012

11:16 AM

Brian : RE RED BUTTON SAVINGS Page 2510 display fault on the last two (4th & 5th) items. How do I send a "screen grab" from my TV to a BBC complaints website that will only allow you to complain on a form with a limited number of words with no means of attaching files to your complaint. Why is it beyond them to just turn on their own TV (I'm sure someone at the BBC has one) and realise that the information displayed does not line up with the headings, instead of denying (continually) that the problem exists at all, which they have been doing now for 2 YEARS !!!

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Nedbod's 619 posts GB flag

11:39 AM

Netbod: Do a photo of the problem screen on your phone, and then tweet it to @bbcredbutton Twitter . Use Twitpic - Share photos and videos on Twitter if you don't have the Twitter App on your phone.

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Briantist's 38,915 posts GB flag

11:50 AM

Netbod: Here are the pics grabs if you need them - BBCi page 2510 option 5 page 1 on Twitpic and BBCi page 2510 option 4 page 1 on Twitpic .

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Briantist's 38,915 posts GB flag
7:19 PM

i currently have built in freeview and turned my t.v on yesterday to find that i have lost channels 3,4,5,6,8,11,13,14,19,20 etc. and dont get e4 or e4 plus one, please help i cant deal with missing hollyoaks again! lol

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toni's 1 post GB flag
toni's: mapT's Freeview map terrainT's terrain plot wavesT's frequency data T's Freeview Detailed Coverage
11:28 PM

i have just cancelled my sky.with the i know i can still watch the sky channels but if i buy a freeview box can i have them both connected to the tv at the same time .

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sally's 1 post GB flag
sally's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
Sunday, 12 February 2012
9:09 AM

When tuning in my TV in digital mode I get all the freeview channels but it doesn't pick up my Sky subscription channel. Is it meant to find the Sky channel? For instance in the programme lists on Digital it has Sky Sports 2 but says it's engrypted or something. Of course when I put it back to TV I can watch it. An engineer came to install my son's widescreen and it took him ages to find a spare channel and rename it for Sky (the package we pay for). I can't remember how he did it now. Or if I want to watch Sky movies, do I go back to TV mode and use the channel number I have for Sky? Sorry this has all come out back to front.

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Annie's 1 post GB flag
Mr David Eric Garrard
10:35 AM

i have a sky+ box can i still use it to record &play back and frezze programes if i stop subscribing to sky

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Mr David Eric Garrard's 1 post GB flag

11:22 AM

Mr David Eric Garrard: No! as Sky permanently retains access permission to the recording side of the box, and this includes playback as well.

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jb38's 7,179 posts GB flag

11:25 AM

Annie: Are you purely referring to a TV on its own or do you also have a Sky box? as Sky sports 1 & 2 are on Freeview channels 41 & 42 but require a Sky subscription to view them, this done via a CI+ CAM adapter (@ £49.00) with card plugged into the TV's CI slot, if it has one as many don't! other than that you require a TUTV (Top up TV) box coupled into the TV to view these two sports channels.

The other thing is, referring to your sons widescreen TV, when you said that it took the engineer ages to find a spare channel are you meaning because its (the TV) is connected into a Sky boxes RF output socket whereby he is receiving it on analogue by changing the TV's operating mode from DVB to analogue?

Maybe you could clarify on these points, and also whether or not you are using a new TV? and if so the model of.

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jb38's 7,179 posts GB flag
9:47 PM

The HD multiplex does not carry 'red button' services. With the bandwidth available for a fifth HD channel surely there is spare capacity that could be used to add red button services - or is there something about DVB-T2 that prevents this ?

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Eliott's 1 post GB flag
Eliott's: mapE's Freeview map terrainE's terrain plot wavesE's frequency data E's Freeview Detailed Coverage
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