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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



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Comments
Wednesday, 26 September 2012
S
steve
4:39 AM

i bought sky decoder but was not able to get any channels and even the language is not in English and i try to change it but i could not how can i do

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steve's 1 post GH flag
M
mickythee
6:47 PM

i have had a new digi ariel installed.the man told me i could watch my sky plus box, which is in the bedroom,downstairs in the kitchen so as not to interupt the family watching hd in the front room.i have set up the tv in the kitchen and connected the ariel he left fitted with a magic eye.how do i get the tv to show the sky

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mickythee's 1 post GB flag
W
William
sentiment_satisfiedBronze

7:03 PM

jb38 with regards to my bedroom coax plate which is isolated with a capacitor on it when I plug my main aerial into return on my living room wall plate I get roughly 18V on the bedroom cable ( no voltage at the front of the plate ) but when I take a cable from RF2 to return I get roughly 9V on the bedroom cable

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William's 36 posts GB flag
W
William
sentiment_satisfiedBronze

7:12 PM

But remember I only get a voltage to my main aerial cable when my sky box is switched on as if the back feed ( 13 to 18V ) is going back up the sat 1 cable into the triplexed module which is joined with the main aerial output marked " TV " and that's why when I take the main aerial cable into my " aerial IN " port on my sky box it cuts the sky signal ( without the attenuator ) but with the attenuator and through the box into return via RF2 I get both freeview and sky signal but only Half the freeview channels its strange

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William's 36 posts GB flag
W
William
sentiment_satisfiedBronze

7:14 PM

The return output is a separate module/cable at the back but it is part of the master wall plate

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William's 36 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

9:29 PM

William: Having read your latest postings I have to say that what you have found as the result of your various tests is as would be expected for the way your plate is wired up, but though that is the problem! as the 13/18 volts from the Sky box should not be appearing on the main aerial socket unless that outlet is supposed to be used with an isolater type connector.

Does anyone else in your building that you may have contact with use a satellite system? as it would be prudent to find out if they have been supplied an isolater adaptor for use with the plate.

Of course irrespective of that you can cure the problem by simply placing a small ceramic capacitor (value not critical but not under 100pf) in line with the main aerials output socket as that would kill the 13/18 volts being fed into the Sky boxes aerial input socket.

The other mod I would carry out is to either try and by-pass the capacitor on the bedroom wall plate, or if its a standard square socket you should purchase another with a straight through connection and swap the sockets over, as that would then allow your magic eye to operate.

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jb38's 7,179 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

9:31 PM

William: Also meant to ask if you had managed to copy down the info on the plate in question, especially the model of.

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jb38's 7,179 posts GB flag
Thursday, 27 September 2012
P
Paolo
6:08 PM

Last Monday I suddenly lost all my HD channels during a storm. All the other Freeview channels are fine, the aerial on the roof looks fine. I rescanned and rebooted my HD+ box (Humax HDR-FOX T2) several times to no avail. I also tried manual search and got no signal at multiplex C21 where all the HD channels are. Can anybody help? Could it be a transmitter problem? I live in Cambridge CB25 9EH and my transmitter is Sandy Heath (Central Bedfordshire).

Thanks a lot! (52.2418,0.2451) 

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Paolo's 3 posts GB flag
Dave Lindsay
sentiment_very_satisfiedPlatinum

6:24 PM

Paolo: The user manual is here:

http://www.humaxdigital.c….pdf

Page 53 outlines the manual tuning procedure. There is a field called "Transmission" which needs setting to DVB-T2 which is that of HD broadcasts; standard definition ones use DVB-T.

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Dave Lindsay's 5,724 posts GB flag
P
Paolo
7:00 PM

Dear Dave Lindsay,

I just tried and it worked.
Thank you so much for your help! (52.2418,0.2451) 

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Paolo's 3 posts GB flag
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