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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Thursday, 1 November 2012
11:38 PM

I have a sky plus box in my lounge and a standard sky box in the bedroom. The main one works fine - but at present in the evening the one in the bedroom keeps saying no satellite signal. It then seems to clear in the middle of the night and in the morning is back to normal - any ideas why this may be happening.

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susan's 1 post GB flag

11:55 PM

susan: This problem is caused by either a faulty connection on the feed from the dish (check "F" connectors) to your standard Sky box, or possibly that the LNB port on dish used to feed the signal to the second box is defective.

When the bedroom box goes off press "Services - 4 - 6" and check if the signal levels are still being indicated, as both strength / quality "must" be at least the equivalent of 55% to provide a stable picture, as underneath this the picture is liable to vanish.

Further info dependant on findings.

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jb38's 7,179 posts GB flag
Friday, 2 November 2012
Stephen P

11:08 AM

Gill what do you want to retrieve?

I would be very surprised if a UK dish did not work fine in Mayo as the signal beaming is not precise - but ask locally.

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Stephen P's 1,173 posts GB flag
1:08 PM

can i use an old 2way amp to run 2 teles

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bill's 1 post GB flag
bill's: mapB's Freeview map terrainB's terrain plot wavesB's frequency data B's Freeview Detailed Coverage
Dave Lindsay

1:12 PM

bill: Yes, it would be expected to work with digital.

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Dave Lindsay's 5,724 posts GB flag
graham Mulligan
1:53 PM

Do you need a stb with one or two scart sockets to connect a dvd player

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graham Mulligan's 1 post GB flag

5:03 PM

graham Mulligan: This is only preferable if the TV being used only has one scart socket, as other wise a two-way scart switcher box would be required, its common lead going into the TV and with the STB going into one of the two-way switchers scart sockets and the DVD into the other.

If of course your TV also had an HDMI input socket and the DVD likewise but an HDMI output, then this would leave the TV's scart input solely for use with the STB.

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jb38's 7,179 posts GB flag
Richard Jones
10:55 PM

I don't know if somebody out there can help me but here goes: I have a TV in my main living room which is connected to a SKY+ HD box, blu-ray player and DVD recorder, all by HDMI cables and also the TV has an external aerial connection via the Sky box. Running from the Sky box is another HDMI cable via a splitter to another TV in our second living room. This is mainly so that we can watch Sky TV in this room as well, albeit the same show as the main room. This TV is also connected to the external aerial via a splitter. We have recently bought a second blu-ray player for this other room but have noticed that when we go to use any of the player's controls we get a blue screen on the main TV and we can't watch both TVs at the same time. If we switch the main TV over to Sky for example the film being played on the Blu-ray in the second room is paused. Any ideas as to how we stop this from happening as ideally we'd like to watch Sky in the main living room and a film in the second without this happening? Any advice or guidance would be appreciated.
Many thanks,

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Richard Jones's 15 posts GB flag
Saturday, 3 November 2012
7:22 PM


I think (hope) this is the place to let you know that there is an error on the Rowridge information page:

Near the top there is the clear statement..."To receive Freeview from the Rowridge transmitter you will require an aerial of group A positioned horizontally."

This is incorrect, and confused me until some nice guys helped me out. It seems that Rowridge now TXs both horizontally and Vertically, and vertical is a better signal. Other data at the top of the page does let you know this, but only once you understand it. The incorrect statement did confuse me, and so I think it needs to be corrected.

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Steve's 3 posts GB flag
Sunday, 4 November 2012
becky scott
9:23 PM

Hi Im new to this but have a question.
Being a new and 1st time sky customer Im a self confessed techno-phobe but am giving it all a go, lol!!
We have the full sky package but it constantly says we have no signal for the film 4 channel, I thought tis was a free channel?
The only channels we should not have access to are the 3d ones, they hurt our eyse, lol and the sport channels.
We are in a fab signal area and our dish is a communal one in a new(ish) build appartment complex.
My limited knowledge on this sort of thing really does leave me at a loss, also we have been sky members for 6 wks and only get a technicians support for the forst 4 wks.
We are starting to see the downside now and maybe should have shopped around.
If anyone has any suggestions for the connection/ channel receiving issues or know of a better deal with better tech support please respond.
Thanks for reading and will await and anticipate any response,

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becky scott's 1 post GB flag
becky's: mapB's Freeview map terrainB's terrain plot wavesB's frequency data B's Freeview Detailed Coverage
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