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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
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Can I pay as you go for British Europsort on my digital tv without subscribing?5
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Comments
Monday, 19 November 2012
D
David Rowe
3:22 PM
Westbury

I wish to remove my names and email details from your website. How do i achieve this ?

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David Rowe's 2 posts GB flag
David's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
Tuesday, 20 November 2012
G
Gary
7:24 AM
Hemel Hempstead

jb38/Dave...
All failed so looking into amp/slitter/booster box...Thanks for your time....Gary..
PS The hammer didnt come out.

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Gary's 6 posts GB flag
Gary's: mapG's Freeview map terrainG's terrain plot wavesG's frequency data G's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

4:31 PM

Gary: Yes, keep us posted, as this device really has to be verified as being OK (or not) before looking elsewhere for a possible reason for your problem.

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jb38's 7,179 posts GB flag
H
heather
10:08 PM
Crawley

jb38: Hi can anyone answer a quick question, i have an lg 50" tv and have had sky hd fitted, the picture has started to get a glow on it ie shiny face (silver outline) is it the tv or someone said could be the hdmi cable, if we switch the tv and sky off for a while then start it back up it is clear for a while then starts again, i only have it wired up to the satellite dish, (no outside aerial)

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heather's 8 posts GB flag
heather's: mapH's Freeview map terrainH's terrain plot wavesH's frequency data H's Freeview Detailed Coverage
S
Stephen P
sentiment_satisfiedGold

11:40 PM

I think you need to dust thge screen with a little light foundation.

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Stephen P's 1,173 posts GB flag
Wednesday, 21 November 2012
J
jb38
sentiment_very_satisfiedPlatinum

12:01 AM

heather: Its unfortunate that you are only using Sky as you do not have an alternative signal source to use as a comparison to the Sky box, as your problem could be caused by either the TV or the HD box as I very much doubt if it would be the HDMI lead at fault, although anythings possible!

What I suggest is that you carry out a test by only switching one device off at a time and NOT both, in other words switch the Sky box off for a few minutes (5 ideal) before switching it on again, because if its the TV at fault then as soon as the Sky box comes back on the picture defect will be seen without having to wait.

You then carry out a second test, but this time leaving the Sky box running and switch the TV off, because if when you switch the TV back on again the picture appears as normal until its been running for a while, then the TV is the problem.

Another simple test that you could try "before" trying the above is to remove the HDMI coupling with the Sky box and temporarily use a normal scart lead between both, that is if your TV has a scart socket, as some of the latest TV's dont.

By the way switch the Sky box off before disconnecting the HDMI lead, because although these type of connectors have a safeguard built into them its best not to take chances.




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jb38's 7,179 posts GB flag
A
Adrian Chrismas
12:34 PM

Have a Sky dish connected to TV in main room with a Sky+ Box. 2 further leads from dish are to the kitchen and bedroom. Don't want Sky in these rooms. Want Freeview Channels. Have bought 2 Toshiba TVs for these rooms with built-in Freeview. What else do I need?

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Adrian Chrismas's 1 post GB flag
Dave Lindsay
sentiment_very_satisfiedPlatinum

12:58 PM

Adrian Chrismas: A terrestrial aerial.

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Dave Lindsay's 5,724 posts GB flag
H
heather
3:54 PM
Crawley

Hi thanks very much will try it when it happens again, the picture cleared it self last night and has been fine all day, bit of a strange one!!

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heather's 8 posts GB flag
heather's: mapH's Freeview map terrainH's terrain plot wavesH's frequency data H's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

8:01 PM

heather: Yes, just keep the procedures mentioned in mind, as although I don't wish to appear as a prophet of doom but I cant help but feel that the problem will return at some point in time, probably sooner.

I had also meant to add at the end of my reply, that although I did mention that this problem could be caused by either device, my instincts are inclined to suggest that its the TV rather than the box.

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jb38's 7,179 posts GB flag
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