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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Monday, 26 November 2012
5:11 PM

Should you be able to control tv from tvlink remote eye using rf outputs 1 & 2 from sky box. I can only get the remote eye working from rf2 and not rf1.Any suggestions.

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Mirsh's 1 post GB flag

5:18 PM

Mirsh: This will only work on a Sky boxes RF2 socket, as although the modulators RF output is exactly the same on both RF output sockets the power for the magic eye is only injected into the RF2 socket.

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jb38's 7,179 posts GB flag
5:22 PM

I was a sky subscriber from year 2003 till october 2012.Have been receiving free to view channels from sky for five weeks.
Have no satallite siginal 29 on the screen for four days.
Have tried the trouble solving as instructed with no success.
Please what shall I do to get back siginal and pictures?.

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nnenna's 1 post GB flag
nnenna's: mapN's Freeview map terrainN's terrain plot wavesN's frequency data N's Freeview Detailed Coverage

5:33 PM

Sandra Richards: Please refer to the reply made to Ruth @ 4.53pm, as the contents of also apply to your own problem.

By the way, although that your Freeview reception might well still be OK, this is simply because the lower radio frequency signals used by Freeview do not get blocked in the same way by heavy clouds as do microwave signals as used by Freesat or Sky.

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jb38's 7,179 posts GB flag

11:25 PM

nnenna: Please refer to a reply made to Ruth @ 4.53pm today, as most of the content is also applicable to your problem, although "if" you have been using the same box for a lengthy period of time then the box itself could have developed a defect in its power supply, this in practically all cases being the cause of these boxes breaking down.

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jb38's 7,179 posts GB flag
Wednesday, 28 November 2012
2:12 PM

Hello Webmaster,

My name is Mark, I am writing to you on behalf of a well known leading Mobile Telecoms brand and would like to discuss a possibility of advertising on your website through an editorial article. I discovered your website by searching on Google, read some of your content, and appreciate how informative your site is.

Our in-house team of copywriters can create unique, quality content specifically for your site, so that you can be sure it will be interesting to your visitors. Naturally, you maintain editorial control at all times.

If advertising on your site is possible, could you please email me back with an idea of what would be a suitable fee for such an ad?

Please feel free to contact me if you have any questions.

I look forward to hearing from you.

Best Regards,

Internet Marketing Assistant

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MarkTaylor's 1 post IN flag
jamila akhtar
3:23 PM

i have a freind she is living in rented property she has sky and she is paying evry month bitween 40to65 pound she does not no why and she does not no what to do.she never gets any post from them so i could find out for her cos you need account number and password. please if you could help i will be thanfull to you.thank you jamila

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jamila akhtar's 1 post GB flag
Thursday, 29 November 2012
richard harrison
9:08 AM

My grandmother has a Panasonic TV with in-built Freeview. This works fine. I bought a Sagencom Freeview+ box (record etc.) and tried to instal this however the reception is poor. The picture freezes and is out of sync with the audio. I checked all connections. Any ideas as to how to resolve this issue gratefully received?

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richard harrison's 1 post GB flag
Poppy Lurcher
2:19 PM

I've recently ended my relationship with Virgin after nearly 3 years.

On my wall was an attachment to my existing coaxial aerial cable that I used to get free-view through and attached to this cable extension was a splitter and a bit further down a unit of some description.

Now, I also have a tv aerial socket in my bedroom.

I cannot get a free-view signal down the aerial in the living room yet can in the bedroom and am wondering if there is some kind of attachment to my roof top aerial that is stopping the signal. I live in a block of flats and i have a rough idea where the cupboard is but want to find out if this is the case before I call anyone out to open it to see!!

I have also found that the engineer cut coaxial cable and that is now too short to attach to a face plate properly

Some help and advice would be much appreciated!

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Poppy Lurcher's 1 post GB flag
Stephen P

6:56 PM

richard h - do you live with your Grandmother? If not, does your box work there?

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Stephen P's 1,173 posts GB flag
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