menuMENU    UK Free TV logo Archive (2002-)



Click to see updates


Changes to feedback page

Changes to feedback page
published on UK Free TV

For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Wednesday, 18 December 2013
Ian from notts

8:19 PM

Sean Barr- What is the analogue frequency being used by the Virgin box RF output?

link to this comment
Ian from notts's 253 posts GB flag
Ian's: mapI's Freeview map terrainI's terrain plot wavesI's frequency data I's Freeview Detailed Coverage
Thursday, 19 December 2013
10:38 AM

I get asked to update 2/3 times a day sometimes, other times it goes weeks before I get the update screen.

Should I update or ignore it?

link to this comment
Colin's 15 posts GB flag
Alan Gardner
6:46 PM

I live in Sheffield (lower Grenoside) and have to use the Belmont Transmitter but recently I keep loosing some of the DVB channels.Why is this? Re-tuning does not rectify the situation.
If I switch to Freesat I am able to view the missing channels!
This is an important situation because DVB and Freesat show different news programs..

link to this comment
Alan Gardner's 1 post GB flag
Dave Lindsay

7:06 PM

Alan Gardner: Retuning achieves nothing unless the set is tuned incorrectly in the first place.

Freesat can show any regional news programmes because the satellite footprint is nationwide!

Freesat receivers request a postcode which is simply to provide the appropriate regional BBC and ITV variants. Thus, anyone who wants different regions can simply enter a postcode within their desired region!

In any case, BBC Look North (Yorkshire) from Leeds is the regional news programme for Sheffield. However, there are quite a few Belmont users in the City because the terrain prevents reception from Emley Moor, Crosspool or one of the other Yorkshire region transmitters. This means that you and other Belmont users receive Look North from Hull, whose principal service area is East Yorkshire and Lincolnshire.

link to this comment
Dave Lindsay's 5,724 posts GB flag
Friday, 20 December 2013
Mike g
2:15 PM

Help I used up to a few days ago could receive movie mix and Dave but they now have gone completely tried re tuning disconnecting everything and retuning but still no joy any thoughts why believe I receive my signal from mendip transmitter

link to this comment
Mike g's 3 posts GB flag
Andrew Rogers
6:40 PM

Hi All, I just moved in to a property in Rushden with a sat dish pointing approx SE and with 2 similar cables with screw ends and protruding Cu wire into the lounge. Don't know what box was previously used. Can you suggest what I might need please to get free sat reception and how to set up and test it. Many thanks Andrew Rogers.

link to this comment
Andrew Rogers's 2 posts GB flag
Andrew's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
Dave Lindsay

6:48 PM

Andrew Rogers: A Freesat box...

Two feeds are required for a recording device so that two channels can be received simulataneous - i.e. to record one channel and watch another or perhaps record two, depending on the design of the device.

If your chosen device has only one satellite input then only connect one cable. The other can be left unused or fed into another receiver.

link to this comment
Dave Lindsay's 5,724 posts GB flag
Saturday, 21 December 2013
11:18 AM


link to this comment
STEVENSON's 1 post GB flag
Barry Gardner
1:18 PM

Please delete this comment "online mastering" 4 posts down

Freeview reception - all about aerials | Installing | - 11 years of independent, free digital TV advice

Someone attempts negative SEO on my site.


link to this comment
Barry Gardner's 1 post GB flag
Steve P

5:13 PM


"the answer my friend is a blowing in the wind."

Snow or rain can block your signal but wind can only take effect by moving the dish. Is it mounted firmly or on the end of a wobbly pole?

It may be that the dish is not optimally pointed.

Or the low-noise block downconverter or its connections may be loose.

Can experts here advise how precisely the dish needs pointing, and how practical it is to "up a bit down a bit left a bit right a bit" - presumably with a few secs lag time to allow for?

Can you access it to play with, tighten screws, etc?

link to this comment
Steve P's 1,173 posts GB flag
Select more comments

Your comment please
Please post a question, answer or commentUK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.

Privacy policy: UK Free Privacy policy.