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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Wednesday, 20 April 2011
9:36 PM

how do you get number 11 back on freeview if you lost it

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nicky's 1 post GB flag
Thursday, 21 April 2011
frank Ryan
12:49 AM

Thanks for your reply I had switched off the auto on signal from the Sky box but was still getting problems with the HDMI signal but will try disconnecting the scart lead altogether. I had only left them both connected as my wife just likes to switch on and watch

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frank Ryan's 2 posts GB flag
10:03 PM

Hi again this ds430n wont go higher than channel 321 any idear why

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tony's 4 posts ES flag
Nikki Desborough
11:15 PM

My freeview signal keeps disappearing completely each evening. For the past three evenings I've had no signal whatsoever but it is restored by morning. I did the required rescans as instructed but this is still happening. I've no idea why I keep losing the signal now when pre switchover, I did not have any problems and good reception on freeview. I would be glad of any help or advice. I've waggled all connectors, ensured everything is plugged in properly but still no signal at all yet by morning it's right as rain. It's driving me bonkers!

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Nikki Desborough's 2 posts GB flag
Jenny Gough
11:43 PM

Since retune, my signal strength is WORSE ?? I have all the stations listed, but the group 5 ones are so weak I get the message up on screen and no reception. I have a booster, I am still using as I get very very little without it . I tried rescan with booster switched off and only got half the stations . It's ITV4 and Yesterday channels I wanted , but now are too weak, they were never very good before, but at least I got them . Any help will be welcome, I have never had a problem before with setting up digital TV .I did have to reset to default my freeview recorder on the first rescan as it would not work , I was instructed to do this by the helpline, the box has never been right since .

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Jenny Gough's 1 post GB flag
Friday, 22 April 2011

4:59 AM

Jenny Gough: You may have to wait until later in the year to get the ArqB multiplex back, you have not specified a postcode so it is impossible to be specific.

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Briantist's 38,899 posts GB flag

5:29 AM

Nikki Desborough: You have not provided a location so it is hard to be specific, but the current problems are What is the Inversion Effect and why does it effect my Freeview TV reception?
| - independent free digital TV advice

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Briantist's 38,899 posts GB flag
11:08 AM

Hello Briantist. Shropshire/Wrekin.Everything on my Nokia 221T Freeview box up to and including the first switch over on April 6 worked perfectly. I was able to retune using "First Time Installation". However after April 20 I can't get any a lot of stations that were available before. eg Sky News. As for the radio the only stations available are BBC. No commercial programmes. We are both pensioners and almost techie illiterates. Please keep explanations and solutions symple.

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CFBlackhurst's 3 posts GB flag
CFBlackhurst's: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
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