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Which? video shows shop staff knowledge

Comet and Currys show how good their knowledge of digital TV really isn't.

published on UK Free TV
Yes, there's a £100 HDMI cable in here somewhere. And a Freeview+ box has two tuners, no?



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Comments
Tuesday, 25 January 2011
LutonFan
sentiment_satisfiedGold

9:15 PM

Briantist- I often recall with fondness the time my friend wanted assistence with a TV purchase. After deciding to buy a set, the salesman proceeded on trying to sell us a 'Monster' scart.

Two mini LCD monitors were set up side by side both playing the same image from a DVD player. As you can imagine, one image was better than the other. On inspection, one had a scart connection, the other had component! When this was pointed out, the salesman did not seem to understand the difference between the leads and once explained, was lost for words.

Needless to say, the purchase was made elsewhere! Does make you wonder.

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LutonFan's 383 posts GB
Wednesday, 26 January 2011
N
Nedbod
sentiment_satisfiedGold

12:17 AM

At least you got served Lutonfan, most "Comet" salespeople are too busy talking verbal hogwash amongst themselves to be bothered with us mere customers.

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Nedbod's 619 posts GB
Briantist
sentiment_very_satisfiedOwner

7:33 AM

LutonFan: I suppose you have to remember that these people are salespeople on commission, not impartial technical consultants.

But, yes, the best thing to do with such advice is to leave the store.

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Briantist's 38,846 posts GB
Briantist
sentiment_very_satisfiedOwner

7:34 AM

Nedbod: That's true. They are almost as bad as in a mobile phone shop.

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Briantist's 38,846 posts GB
Thursday, 27 January 2011
J
Josh Welby
sentiment_satisfiedBronze

1:47 AM

Yes, I have also encounted bad service in Curry's and Comet Stores,
as well as in a Best Buy Store in London
including no demonstrations of some products
I did manage to have a demonstration
on a Freesat Box and a Sky HD Box

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Josh Welby's 43 posts GB
J
Josh Welby
sentiment_satisfiedBronze

1:48 AM

I mean encountered

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Josh Welby's 43 posts GB
I
ian
sentiment_satisfiedSilver

6:38 PM

monster cables are the biggest rip off instore, an i cant remember how many times i've had to remove the aerial in/out cables from a monster all in 8 gang block to stop freeview interferance!! my mate bought a 3d tv for xmas an first thing salesperson said was he needed a special monster hdmi lead to watch 3d! not found anyone else in the game who knows what they are yet?

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ian's 253 posts GB
S
SeaBee
9:49 PM

Comet and Currys are the only opportunity for ESN students to obtain a job. Don't knock them, they are doing their best. Always remember that Alexander Graham Bell sold the first telephone when there was no-one to receive the call. That's what I call salesmanship.

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SeaBee's 11 posts GB
Friday, 28 January 2011
Briantist
sentiment_very_satisfiedOwner

7:54 AM

SeaBee: Bell solved that problem by giving the first phone connections away for free. Simples.

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Briantist's 38,846 posts GB
Briantist
sentiment_very_satisfiedOwner

8:02 AM

ian: I guess they work on most people being easily bamboozled at the point-of-sale. It's called "upselling".

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Briantist's 38,846 posts GB
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