If you watch Freeview in Aberdeen and the surrounding area, you will need to perform a "first time installation" or "factory reset" or "shipping state" scan (but not a simple "add channels") on your Freeview box or TV set on 15th June 2011.
The power increase will bring the commercial multiplex's channels to Freeview viewers on the fringe of the Durristransmitter's reception area - if you were missing the extra channels from switchover you may have them all from Wednesday.
Andrew Marjoram: Durris had a "retune event" on the 15th June, where the three COM MUXs moved down to Group A.
If you've retuned but not done a "default settings" or "factory reset" or similar (to scrub the redundant channel information), you'll find the missing programmes all up in the 800s.
Film 4 is now on ARQ B MUX on UHF channel 29.
Since the Durris "retune" on the 15th June we have lost amongst others Viva, Dave, ITV3 + , Quest, the list goes on!
Have done a factory reset which resulted in no change.
had all the channels before but now we have switched to full power we cant retrieve them.
Has anyone experienced the same problem and found a cure? Any help appreciated.
Colin Tough: Durris commercial multiplexes now use the same frequencies as Knock More's public service multiplexes, and the Digital UK predictor shows that this co-channelinterference is severe enough to stop you getting them from Durris.
The prediction for Knock More PSBs is actually slightly better than for Durris PSBs, and the Knock More COMs prediction is also good. You should be able to get a reliable six-multiplex service from Knock More.
I live in Aberdeen and since retune have lost Sky Three, Film4, all Davechannels, Yesterday, all news channels except BBC, Viva, E4+1. Not good. I have tried a full reset on my Phillips DTR1500 receiver to no avail. Can anyone advise?
Chris: Could you try a full reset to start with (and check that the boxreally has "lost" all channels) and then manually tune for channels but in a different order?
Start with just UHF channel 29 (ARQ B) only and see if programmes such as Yesterday & Film4 appear.
Then just manually add UHF channel 26 (ARQ A) and see if Pick TV & Dave appear.
Add the rest of the MUXs one by one (SDN is UHF channel 23, D3&4 is UHF channel 25 and BBC A is UHF channel 28).
Be interested to hear back with your findings.