menuMENU    UK Free TV logo Archive (2002-)

 

 

Click to see updates

Switchover process - clarification of details

Following some recent comments, I have made improvements to the clarity of the information showing the changes that happen during the digital switchover process.

Following some recent comments, I have made improvements to the
published on UK Free TV

It was apparent from some recent comments that the information that was being displayed about the actual digital switchover process on some pages was somewhat cryptic.

So, I have introduced a small number of changes, as seen on this example:



I have added the word "analogue" to each of the analogue services, and I have removed the strikethrough notation for the channel closure.

I have clarified the digital services by adding in the word "multiplex" for each.

I have also corrected the display of the closing of the Multiplex 1 service on the first digital switchover date, when this is replaced by the BBCA multiplex.

In addition I have enhanced the Freeview HD multiplex details.



All questions
BBC Three Linear channel re-opens1
Removing all barriers to communication between diverse cultures2
How do I get a test card with Freeview3
What can I do when my Sky Digibox says 'No Signal' or 'Technical fau4
Can I receive UK TV in Ghana?5
In this section
Seeing something different? We are doing A/B testing on a new Material Design1
Please share your thoughts about UK FREE TV2
The next 50 things on UK FREE TV. What would you like to see? 3
UK Free TV now uses friendly web addresses4
Best ever emails and improved menus on UK FREE TV5
Use the Knowledge base to find answers to your technical problems6

Comments
Wednesday, 8 February 2012
P
Phil
9:51 AM

I have recently re-tuned my freeview box and all the BBC channels are showing. However ITV, Channel 4 and 5 are not coming up at all. I am in the Hannington area (Basingstoke).

link to this comment
Phil's 1 post GB flag
Briantist
sentiment_very_satisfiedOwner

10:26 AM

Phil: There have been no changes yet to the the services you listed, but I would have a look at the Freeview signals: too much of a good thing is bad for you | ukfree.tv - independent free digital TV advice page.

link to this comment
Briantist's 38,915 posts GB flag
M
Mikescki
7:22 PM

Hi there,
After the storm last week we have lost most of our freeview channels.
Those that are still there are down to 8 - 12% which is obviously not good.
There is still analogue service (Whitehawk).
My first thought is that the digital box took a jolt.
Have you heard of this happening?
The Virgin Cable guy said that he'd had to replace a couple of their V Boxes in the area for the same reason.
Regards,
Mike

link to this comment
Mikescki's 9 posts GB flag
P
Philippa
8:12 PM

Located in Andover. No reception of BBC freeview channels today (other than BBC4 and Parliament), despite resetting and re-tuning TV twice, once ths morning and once this evening. TV is Sony Bravia with integrated freeview.

Any ideas?

link to this comment
Philippa's 1 post GB flag
B
Ben
10:19 PM
Bournemouth

Hello Philipa, Mikescki, I am located in Bournemouth and I am not receiving MUX 1, 2 and D at the moment.

I am not sure if this is to do with my new (second hand built in free view) TV, the aerial at my new place (I have not own any different as I moved in a couple of days ago) but it would seem that a number of us on here are reporting problems.

I am compensating by receiving them as a near perfect picture quality over the analogue service.

Any thoughts please let me know. Thanks :-)

Ben.

link to this comment
Ben's 2 posts GB flag
Ben's: mapB's Freeview map terrainB's terrain plot wavesB's frequency data B's Freeview Detailed Coverage
B
Ben
10:21 PM
Bournemouth

Sorry, I am receiving BBC1, BBC2, ITV, and Channel 4 by near perfect picture quality. I cannot get Channel 5 by analogue. I am not receiving any of the digital freeview channels over analogue :-)

link to this comment
Ben's 2 posts GB flag
Ben's: mapB's Freeview map terrainB's terrain plot wavesB's frequency data B's Freeview Detailed Coverage
Thursday, 9 February 2012
T
Terry Bailey
7:03 PM

We are in Hatch Warren, SW Basingstoke, My Mum in Law is in Winklebury, NW Basingstoke
neither of us has been able to receive BBC 1, or 2 for 24 hours: i.e. since approx 1800 hrs yesterday.
I have retuned our TV twice with no success. Other non BBC stations are OK
Please tell me how to solve the problem

link to this comment
Terry Bailey's 1 post GB flag
K
KMJ,Derby
sentiment_satisfiedGold

8:01 PM

Ben: If your aerial is pointing to the Rowridge transmitter you will not find any (usable) signal for analogue channel Five, the Fawley transmitter which used to transmit channel Five to the Southampton area having been closed already to release the frequency for digital transmissions at Rowridge. The absence of Muxes 1,2 and D suggests interference affecting C32/33/34 or an aerial problem with these frequencies. Check that there are no VCR or Sky box modulators set around C33. Note that Mux1 and Mux2 will change frequency and adopt high power working at switchover, MuxD/ArqB (also SDN and ArqA) changes frequency and increases power on 18th April 2012.

link to this comment
KMJ,Derby's 1,811 posts GB flag
M
Mike Dimmick
sentiment_very_satisfiedPlatinum

10:48 PM

Terry Bailey: First of all, check that your box or TV is not on either of these lists:

http://www.digitaluk.co.u…ment
http://www.digitaluk.co.u…tnit

These lists are not comprehensive, they list boxes known to have problems, but not necessarily every box that has problems.

If not, make sure you do a full retune from scratch - it might be called 'first time installation', 'default setting', 'factory reset', 'full retune', 'virgin mode'. If it prompts that it will delete all channels, say yes. Unfortunately a lot of boxes will not realise that the channels have moved to a new frequency and just won't store them, or if they do, will store them somewhere else in the channel list such as from 800 onwards.

There are even a few boxes that have separate memory for 2K-mode (used before DSO) and 8K-mode (used after) channels, and you have to be sure to clear both to get it to do the right thing.

If you're somewhere to the east of the transmitter, in the sector from north-east to south-east, you may find that the new level for the BBC channels is much higher than you had expected. This is because digital signals were previously (and, for the other channels, still are) heavily restricted to the east. You could have too much signal, if you have a large aerial and/or amplification. You might need to remove any amplifiers or boosters, or even add attenuation to bring levels down. This might mean that you lose the other channels while they're still on the restricted antenna.

The multiplex 2 channels (the group including ITV1, C4, C5 - see above for the full list) will be fully unrestricted on 22 February. You need to retune again on that date. The HD channels will launch on the same date, also unrestricted. The other channels will remain restricted until Crystal Palace switches over on 4 April (the Multiplex C group, including Pick TV and Dave) and 18 April (the remaining channels).

link to this comment
Mike Dimmick's 2,486 posts GB flag
Wednesday, 15 February 2012
L
Linda
9:37 AM
Winchester

I am in Winchester, and have had only analogue reception of ITV1, and no reception of ITV2 and several other digital channels since 8th Feb. Will these channels return at the next retuning date, or will I be forced to buy some additional equipment to receive them?

link to this comment
Linda's 1 post GB flag
Linda's: mapL's Freeview map terrainL's terrain plot wavesL's frequency data L's Freeview Detailed Coverage
Select more comments
Page 1

Your comment please
Please post a question, answer or commentUK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.







Privacy policy: UK Free Privacy policy.