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Saturday, 19 January 2013
7:50 PM

I have lost Five channel family in Barcelona. I have 80 cm. dish. What is the problem? The dish, the LNB, or not footprint?

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Francesc's 1 post ES flag
Sunday, 20 January 2013

12:00 AM

Francesc: Its a footprint problem, as you are a bit South of the coverage extremities for the new Astra 2F satellite, it sweeping around from roughly just under Nantes and then upwards again near to Stuttgart, and although its obvious that the footprint published is not by any means exact its by far the best policy to make some local enquiries with regards to the minimum dish size required etc.

However, I take it that you have refreshed the boxes memory by disconnecting it from the mains supply and then reconnecting it again after having waited about 30 seconds or so between both actions?

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jb38's 7,179 posts GB flag
Wednesday, 30 January 2013
3:42 PM

Help looking for new frequency for channel 5 i have tried two different ones and they do not work Thanks

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pat's 3 posts IE flag
3:43 PM

Sorry forgot to include i live in southern Ireland

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pat's 3 posts IE flag
Monday, 4 February 2013
12:54 PM

Ive lost east midland ITV 1 and channel 5,in Menorca on my sky hd box ( subscription )and on a sky + box I use as free view, is there any way of finding these again

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Nobby's 1 post ES flag
Mike Dimmick

1:46 PM

Nobby: How long ago did you lose them? Both services have moved to the newer Astra 2F satellite in the last couple of months. This satellite has a tighter footprint than Astra 1N - which was not originally intended to serve the UK channels, but was moved to this position temporarily to allow the original Astra 2D satellite to be decommissioned early - and so less signal is available in Menorca.

You may be able to recover reception with a larger dish, but you should be aware that the broadcasters are deliberately trying to prevent you receiving the channels. They would have to pay more for content if they were to broadcast Europe-wide than they do if they constrain their broadcasts to the British Isles only. They have to be seen to be making their best efforts to restrict coverage.

The BBC will be moving their services later in 2013, when Astra 2E launches. It is expected to have a similar footprint to Astra 2F.

See BBC - Blogs - About the BBC - Changes to BBC satellite transponders in 2013 and BBC & Sky satellite TV installation in Madrid, Spain .

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Mike Dimmick's 2,486 posts GB flag
Friday, 8 February 2013
5:13 PM

Hi we are ok now with the channels, think we will eventually need to upgrade the dish but for now we need to get TV into our rooms. So please tell me what is the best receiver to buy for Slovenia useage . Looking at the Pace etc.. But will be guided by the experts ps we swooped our Sky HD for a Eddison and its miles better than the sky HD more reliable. The sky is relegated to our bedroom but still fails us.

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Alibobs's 3 posts IT flag
Thursday, 21 February 2013
tom smith
7:15 PM

Thank you so much i've been trying to access ch 5 for a long time and i've finally got thanks to your helful hints, tom, dublin

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tom smith's 4 posts IE flag
tom smith
7:18 PM

Ok here i go again, last msg not sent. I only recently got access to ch5 thanks to your helpful hints, hope it stays there, thanks again, tom Dublin

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tom smith's 4 posts IE flag
Saturday, 9 March 2013
5:31 PM

Hi I live in the Costa Blanca, and have sky with a 1.9 portuguese dish, we have lost quite a few channels, all of the chanel 5 ones and for most of the day the chanel 4 ones as well as some others, in the morning we cant get BBC or ITV. We have a sky plus box, which would be the best box to use??

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Carole's 1 post ES flag
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