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Our digital signal for ITV has disappeared in the last week - can you tell me w

Our digital signal for ITV has disappeared in the last week - can you tell me why and what I can do to restore it

Our digital signal for ITV has disappeared in the last week -
published on UK Free TV

Sometimes people experience problems with the ITV/C4 multiplex (and also the one that carries five) because of the different transmission mode that allows more channels to be carried, but reduces the effective signal strength.

Freeview modes

This can sometimes cause problems when the weather changes (due to the inversion effect).

If you rescan for channels on your box and don't get the ITV/C4 services restored, then you may need to get a new Class I aerial to get reception all the time. However, you should check your cables and connections are in good order first.

All about aerials

All questions
Can I stop paying Sky and use my satellite receiver to get Freeview ?1
My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o2
What can I do when my Sky Digibox says 'No Signal' or 'Technical fau3
My Sky box has a "no signal message" - what do I do?4
How do I change the RF output channel on a Sky Digibox?5
In this section
My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o1
I have now lost all signal can you tell me what the problem might be?2
I have a Durabrand cg5660-m and I need the lock key code!3
What is the Inversion Effect and why does it effect my Freeview TV reception? 4
My ITV/C4 Freeview channels have disappeared - what can I do? Is it my SCART ca5
My high gain aerial can't get all the Freeview channels I expected6

Sunday, 15 May 2016
3:04 PM

John Rowson: If your getting 'no signal', then the TV/box is telling you just that. BBC channels might be OK (although since we have no idea where you live or what transmitter your using, we cannot really say), but it sounds like you have a problem with your aerial system - most likely a damaged cable, etc. If BBC signals are strongest, than they might still just about work, whereas the rest have gone kaput. If its the trasnsmitter, you can ask people nearby, and can check the state of the transmitter by looking on this site.

Dont retune - if everything was fine before, it will essentially 'untune' your set, which makes things worse. Instead, check signal strength on all muxes - if the BBC ones are just holding on, then its an aerial system problem. Follow the signal path back from the TV. It could be as simple as a lose or duff aerial lead - which are cheap to swap out. If that doesn't work, follow it up. If its on the roof, then most likely you'll need a professional to look.

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MikeB's 1,936 posts Gold Gold GB
Sunday, 5 June 2016
Sally Jameson
9:06 PM

Really disappointed as no signal for soccer aid match, donated then couldn't watch it

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Sally Jameson's 1 post GB
Monday, 6 June 2016
2:54 PM

Sally Jameson:

Without your post code we have no idea what transmitter you might be using. Supply the full post code and we might have a few ideas to help.

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MikeP's 1,135 posts Gold Gold GB
Saturday, 11 June 2016
A Evans
4:46 PM

We have lost itv programmes again today why is this? Our post code is Ch2 4 QT

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A Evans's 1 post GB
A's: Freeview map terrain plot frequency data R&TI Service digitaluk trade DAB coverage
Saturday, 16 July 2016
Deene White
11:28 AM

My freeview hd and bbc channels are ok but all other channels are fuzzy its only happened a few months ago?

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Deene White's 1 post GB
Richard Cooper
11:43 AM Norwich

Deene White: Hi, Deene. To get help from this website, we need to know roughly where you are so that we can look into transmitter faults for you. Please come back with the postcode of a local shop, Garage or Post Office. You also need to check whether your neighbours are having exactly the same problems as you, because if they aren't. then there may be problems with your installation that you might need to go through, so ask your neighbours and then report back to this site with a postcode or town name. Richard, Norwich.

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Richard Cooper's 440 posts Gold Gold GB
Richard's: Freeview map terrain plot frequency data R&TI Service digitaluk trade DAB coverage
Friday, 12 August 2016
Ryan Leask
9:52 AM

My mam and dad haven't had a signal from ITV/STV now for nearly two months through their freesat box. Any ideas why this might be. There post code is ZE2 9LQ in Shetland.



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Ryan Leask's 1 post GB
Richard Cooper
2:59 PM

Ryan Leask: Hi, Ryan. Are you sure that your Mum & Dad get their tv from a satellite dish rather than terrestrially from a tv aerial on their home? Richard, Norwich. PS If they use a conventional aerial, they should be using the Weisdale relay ( Freeview Light) transmitter which is part of the Bressay transmitter group!

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Richard Cooper's 440 posts Gold Gold GB
11:32 PM

Ryan Leask: In addition to that said by Richard Cooper. Should your parents indeed be using a Freesat box? then the problem referred to can be caused by a number of different reasons, these ranging from either the satellite dish having been moved (possibly blown) out of alignment, or a fault having developed on the LNB fitted on same, or even failure of the actual Freesat box itself.

However, more information is required in order to assess which of the aforementioned is most likely to apply, such as the model number of the Freesat box in question, and have your parents carried out a signal check on the box? this usually accessed via the set up menu.

Further advice dependant on reply.

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jb38's 7,172 posts Platinum Platinum GB
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