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Our digital signal for ITV has disappeared in the last week - can you tell me w

Our digital signal for ITV has disappeared in the last week - can you tell me why and what I can do to restore it

Our digital signal for ITV has disappeared in the last week -
published on UK Free TV

Sometimes people experience problems with the ITV/C4 multiplex (and also the one that carries five) because of the different transmission mode that allows more channels to be carried, but reduces the effective signal strength.

Freeview modes

This can sometimes cause problems when the weather changes (due to the inversion effect).

If you rescan for channels on your box and don't get the ITV/C4 services restored, then you may need to get a new Class I aerial to get reception all the time. However, you should check your cables and connections are in good order first.

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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o1
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Wednesday, 16 March 2016
8:00 AM

I use a satellite dish with grundig freesat decoder - last week I lost channel 4 Film4 and their +1 channels too. I've repeatedly done first time install and checked all cabling but to no avail .
The dish seems unchanged outside - any ideas?

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Gkirsty's 1 post US flag
Thursday, 17 March 2016

10:14 AM

Gkirsty: Have you tried disconnecting the box from the mains supply before carrying out the "first time install"? If you have and Ch4 etc is still missing, are you able to view Freesat 608 (CBeebies) or 800 (QVC)?, if neither, then this can be caused by one of the following reasons.

(1): A fault having developed in your Freesat box, try carrying out a complete reset. (if menu allows).

(2): A defective LNB (mounted on the dish arm), or

(3) Water contamination inside the "F" connector (on end of coax) screwed into the LNB.

Maybe you could indicate the model number of the Grundig box in question?

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jb38's 7,179 posts GB flag
Saturday, 2 April 2016
9:44 PM

The responses to this problem are unacceptable. ITV etc should ensure that the signal is as strong as BBC then the problem would not exist.

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Tony's 1 post GB flag
Sunday, 3 April 2016

2:21 PM


Generally the multiplex used on main transmitters for ITV is the same output power as that for the BBC channels, it is normally only the DVB-T2 multiplexes (used for HD mainly) that may be a lower power output - but not always. The 'Freeview Light' transmitters do not transmit all the channels, that being decided by the commercial broadcasters on the basis of how many viewers they might reach and hence determines the potential income from advertising.

The output power of any multiplex is a matter for the operator, Arqiva, in conjunction with the broadcasters and Ofcom.

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MikeP's 3,056 posts GB flag
MikeP's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Tuesday, 26 April 2016
Cynthia Brack
5:53 PM

Channels like ITV3 and Dave to name a few have become pixelated and unwatchable.

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Cynthia Brack's 1 post GB flag
Wednesday, 27 April 2016

10:34 AM

Cynthia Brack:

To be able to offer any advice, we need to know your location, given as a full post code (or that of a very nearby shop/post office).

With that information we would know which transmitter you should be using, whether there is any engineering work currently, whether there are any obstructions between you and the transmitter, etc.

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MikeP's 3,056 posts GB flag
MikeP's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Thursday, 12 May 2016
Marilyn shaw
9:10 PM

I haven't had all the channels on my TV consistently for the last two months and when I do get them the pixilated a lot I have been sent a gadget to put on the back of my TV but now I get even less it just says no signal please help

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Marilyn shaw's 1 post GB flag

11:18 PM

Marilyn shaw: Assistance can only be offered to queries of this nature if a persons location is known, this preferably being in the form of a post code or one from somewhere nearby, e.g: a shop inc post office, as only then can details of the transmitter covering the area, plus an assessment of the reception possibilities in said area be made.

Regarding the "gadget" you have been sent to place at the back of the set, are you referring to a 4G filter sent by a company called AT800?

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jb38's 7,179 posts GB flag
Sunday, 15 May 2016
John Rowson
11:49 AM

All free view channels have gone saying no signal, BBC is ok any ideas how I can correct this please?

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John Rowson's 1 post GB flag
dryden cooper
2:47 PM

John Rowson: Go to the menu on your tv or settop box and chose either retune or add channels.If that doesnt work have a look on your guide menu have you got it set to favourites or guide?.

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dryden cooper's 1 post GB flag
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