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What can I do when my Sky Digibox says 'No Signal' or 'Technical fau

What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?

What can I do when my Sky Digibox says 'No Signal' or &
published on UK Free TV

How to Reset a Sky Digibox when 'No Signal' appears.

Reset method 1 - Delete and Rescan

  1. Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.

  2. Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.

  3. Check cables and connectors are in good order.
  4. Wait for at least 30 seconds.
  5. With the card still out of the machine, plug the Digibox back into the mains.
  6. Ignore all the messages, and wait for around a minute.
  7. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  8. Insert viewing card, wait a few seconds.
  9. Check 104 for Channel 4 and 105 for five.


Reset Method 2 - Reset the LNB

If the above method does not work, the LNB may have a fault.
  1. Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]

    On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]

    Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".



  2. Then press [1] to go to the RF output menu.
  3. Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
  4. Press [DOWN] and [SELECT] to select Save New Settings.
  5. Press [SKY].
  6. Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
  7. Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
  8. Press [SKY].


Reset Method 3 - Upgrade the system software

If there are still problems:

  1. Turn the Digibox off at the mains again and remove the viewing card.
  2. Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
  3. Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message – this will be white text on a black screen. On some boxes this can appear as a half screen.

  4. Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
  5. Ignore all the messages, and wait for around a minute.
  6. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  7. Insert viewing card, wait a few seconds.
  8. Check 104 for Channel 4 and 105 for five.


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Comments
Saturday, 19 February 2011
Briantist
sentiment_very_satisfiedOwner

2:11 PM

Nathan: The Sky HD instructions are shown in bold.

However, sometimes "no signal" means just that.

As you have a "+" box, you might like to try - with the mains unplugged - swapping over the satellite input cables.

It may be that the "primary" link or LNB output has failed and the "secondary" is OK.

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Briantist's 38,910 posts GB flag
N
Nathan
2:28 PM

Haha, very simple personal error. The signal must have gone the other day and as I have 3 Feeds coming from my box I took them out and put them back in the wrong way round. After switching after playing around we have sky again. So although the advice wasn't need thank you for helping myself and others in your spare time. Kudos

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Nathan's 2 posts GB flag
S
skumar
2:29 PM

hello there is no signal on my skybox since this morning error 29 ,called sky they asking for £65 for an engineer.can anyone help me with that.as I upgraded for sky sports last night then after the problem start this morning.

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skumar's 2 posts GB flag
Briantist
sentiment_very_satisfiedOwner

2:43 PM

skumar: I would not hand over any money until you have done at least "Method 1" and "Method 3" above.

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Briantist's 38,910 posts GB flag
Briantist
sentiment_very_satisfiedOwner

2:44 PM

Nathan: I'm pleased you found out what was wrong. Thank you for your kind comments.

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Briantist's 38,910 posts GB flag
S
skumar
3:11 PM

iv,e done method 1,2 and 3 but still same

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skumar's 2 posts GB flag
Briantist
sentiment_very_satisfiedOwner

3:26 PM

skumar: OK, this indicates there is actually a fault.

You might want, with the power off, just to check the cables are not partially disconnected.

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Briantist's 38,910 posts GB flag
Sunday, 20 February 2011
Jason Stone
sentiment_satisfiedBronze

1:58 PM

I have used this several times in the last month...but the problem keeps recurring. Is it just the poor weather or is the LNB or something else in need of professional repair ? I am currently missing BBC1,BBC2,all the ITV channels (2, 3 4 and plus +1hr channels). All the channels I can receiver though are fine--no breakup worth mentioning. What is the problem ?

I have been receiving just free to air channels for some years since I cancelled my sibscription.

I live in London and we switch off analogue next year so maybe it's worth uppgrading to Sky+ and having a fresh installation of both Receiver and Dish.

Thanks for you help

Jason


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Jason Stone's 27 posts GB flag
Briantist
sentiment_very_satisfiedOwner

2:03 PM

Jason Stone: Which "this" have you used please?

When analogue is turned off you will have a full Freeview service.

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Briantist's 38,910 posts GB flag
N
Nick
2:54 PM

Hi,

My Sky+ box keep (every day) giving out the message "no signal being recieved - please switch off power for 5 minuites then try again". So two questions:

1. Will one (or all) of the three procedures above solve this?

2. Do the prcedures above result in your Sky+ recordings being wiped?

Thanks

Nick

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Nick's 8 posts GB flag
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