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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
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Can I pay as you go for British Europsort on my digital tv without subscribing?5
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Comments
Tuesday, 6 September 2011
J
jim
9:12 AM

Sorry forgot to put I,m getting no signal readings on the box meter (services-4-6).

link to this comment
jim's 4 posts EU flag
J
jb38
sentiment_very_satisfiedPlatinum

10:39 AM

jim: The mild tingling you are getting is quite normal, and is due to the RFI suppression techniques used in all non-transformer type power supplies fitted in most domestic equipment over the past 30 years or so.

Regarding your dish fixings, I dare say you have fitted it perfectly OK, but the possibility exists that the whole framework has moved a fraction thereby knocking your alignment out, which only your sat meter could verify one way or the other, although testing your box out on your Dads system, or his on yours, will give 100% proof of where the fault is.


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jb38's 7,179 posts GB flag
V
Val Fletcher
3:17 PM
Sheffield

My freeview box is going from channel 2 to channel 7 , missing 3, 4, 5,6 out,I have done all the scans, pulling plug out ect, other channels are ok,and other tv's in home are ok, so could it be this freeview box ?

link to this comment
Val Fletcher's 1 post GB flag
Val's: mapV's Freeview map terrainV's terrain plot wavesV's frequency data V's Freeview Detailed Coverage
S
Steve Downs
3:41 PM

Hi there,

I am trying to see if there could be any use for someone from my mum's old TV. It has nt been used since May 2009 and I have just switched it to see what's what. She bought it in 2000 and as I have now discoverd it used the old Ondigital service with a Cam and smartcard. When switched on the screen shows display about Smartcard and Retune. Now I now that the world of TV has changed considerably since 2000. I am not aware of how this telly used to receive service. My knowledge on TVs doesnt really extend beyond TVs with built in freeview and my 80 year old mum really is nt aware of any of the details surrounding it except for " It used to have a really good picture"! It seems a shame to just chuck it. I would appreciate any wisdom on if/how it could still be of use for someone? Many "Thank Yous"

Steve

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Steve Downs's 1 post GB flag
C
Chris Wilson
4:17 PM
Whitchurch

Is the Wrekin transmitter now on full power? I believed a power hike was planned for September 2011, and was hoping this would bring in Dave and ITV4, which have been unavailable here since the start of the switch over proceedings. No reception as of this AM. Thanks.

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Chris Wilson's 7 posts GB flag
Chris's: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
J
Jackie Rimmer
4:54 PM

I have just moved in to a new apartment. I have a Freeview TV in the lounge and a freeview TV in the bedroom. However, the aerial does not work in the bedroom and just says "no signal! when I plug the TV in. Would buying a digisender solve the problem and let me watch TV in the bedroom?

link to this comment
Jackie Rimmer's 1 post GB flag
J
jb38
sentiment_very_satisfiedPlatinum

5:39 PM

Val Fletcher: It could be the Freeview box, but this is a bit doubtful judging by what you report. What to do is try carrying out a further re-scan "without" the aerial being connected, this being done to blank out anything stored, then after reconnecting the aerial carry out another scan to load the channels back in.

If still nothing, then try a manual scan on Mux Ch24(ITV1), if you dont see a manual scan option mentioned, sometimes its under the "add channels" facility.


link to this comment
jb38's 7,179 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

6:01 PM

Jackie Rimmer: Yes it would, but I think you should first of all try and investigate why the bedroom socket does not work. Try coupling the TV used in the bedroom into the lounges aerial socket, but with the jumper lead used in the bedroom.

Is the lounge TV's aerial socket (if one used) a double type?

link to this comment
jb38's 7,179 posts GB flag
M
Marie
6:50 PM

Hi,when i turned my digibox on it says no satellite signal is being recieved,i have tried by unplugging it from the mains for half an hour and then waited for 10 mins after turing it back on and still have nothing,i have also noticed a number 29 on the top yellow bar of the no signal notification,what can i do,thank you.

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Marie's 1 post ES flag
J
jb38
sentiment_very_satisfiedPlatinum

7:15 PM

Marie: The 29 is just an indication some boxes have when they cannot connect with the default transponder. As you have already tried the mains lead out procedure which you say has made no difference, then the only other possible reason is that of your dish having moved very slightly out of alignment.

You should try (if possible) and borrow someone else's box and try it on your dish, or alternatively try your box out on theirs, as this would verify the location of the fault.

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jb38's 7,179 posts GB flag
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