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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



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Comments
Tuesday, 3 January 2012
J
jb38
sentiment_very_satisfiedPlatinum

5:40 PM

Becky: Although very commonly done by many, but you should always try to resist the temptation to carry out a re-tune if some channels are found to have dropped out, as 99% of the time they are still in the box but just under a level that can give a picture, all re-tuning does is to scrub them from the TV / boxes memory making it necessary to have to carry out frequent re-tunes to recover them again.

However regarding your problem, are you sure that you have plugged the leads into the correct sockets? and not that you have accidentally connected the output lead that goes to the TV's into the boosters input rather than the aerial.

Other than that are you sure that the booster is still powered up?



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jb38's 7,179 posts GB flag
Wednesday, 4 January 2012
J
Jean billington
2:16 PM
Stockport

Why can I get freeview on my downstairs Samsung tv but can only get bbc on my upstairs Samsung tv (with an aerial booster)

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Jean billington's 1 post GB flag
Jean's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
Dave Lindsay
sentiment_very_satisfiedPlatinum

3:48 PM

Jean Billington: What aerial are you using upstairs?

Have you tried taking the upstairs TV to the aerial connection downstairs and tuning it in. Does it receive all the channels?

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Dave Lindsay's 5,724 posts GB flag
L
Lesley
8:33 PM

Dear Sir
Please can you help us. We live in Norfolk-no analogue tv now. Our tv has no scart socket and we would like to know how to connect a freeview box to it please.
(Our tv and freeview box do not have RF sockets).

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Lesley's 1 post GB flag
Dave Lindsay
sentiment_very_satisfiedPlatinum

8:36 PM

Lesley: You need a Freeview box with an RF modulator inside. The modulator puts the signal out on the aerial lead (with no need for scart). The signal it puts out is an analogue one and will therefore work with your existing TV.

You could have a look online or someone else might be able to recommend a suitable model device for you.

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Dave Lindsay's 5,724 posts GB flag
Dave Lindsay
sentiment_very_satisfiedPlatinum

8:40 PM

Lesley: I should point out that quite a few Freeview boxes don't have modulators in, so it is important to check that the model you intend to buy does have one in.

Are you just looking for a box to allow you to watch TV as it is broadcast, or do you want something else such as one that records programmes?

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Dave Lindsay's 5,724 posts GB flag
Dave Lindsay
sentiment_very_satisfiedPlatinum

9:00 PM

Lesley: Or if you already have a Freeview box then you could get a modulator that has a scart socket on it such as this:

Universal Scart To Coax Video Modulator: Amazon.co.uk: Electronics

I've just found this one online, there may be other cheaper alternatives. Others might be able to make suggestions.

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Dave Lindsay's 5,724 posts GB flag
Thursday, 5 January 2012
P
Pointy
3:01 AM
Nottingham

Okay here's an issue that's very confusing. :-)

We bought a new Freeview+ recorder and connected it to the TV (which has built in freeview). Tuned it in and all was good.

Then we turned it off (not mains-off, just the regular standby 'still-shows-the-clock' off). Half the freeview channels on the TV disappeared. This is the TV that was working fine before we connected the FV+, and works fine with aerial plugged directly into it.

Why does the box appear to be stealing the signal when not powered up? The TV has freeview built in. I shouldn't need to have my box turned on to be able to watch what the TV is capable of receving on its own.

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Pointy's 5 posts GB flag
Pointy's: mapP's Freeview map terrainP's terrain plot wavesP's frequency data P's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

7:58 AM

Pointy: Unfortunately I cannot check the signal strength expected at your location because there seems to be an error in what you have entered, but what make of box are you using? I only ask as some of these so called "eco" boxes (if using one) are liable to cut the loop through facility, but it could also be that your signal is just running at above the reception threshold level for your TV and so any reduction in strength, no matter how little, will drop some of the channels.

Try selecting one of the dropped channels and then go into the TV's tuning menu / signal check screen and have a look at the strength being indicated, then whilst still doing this switch on the Freeview box and see what it changes to, you will likely have to use the TV's A/V button to return to the TV when the Freeview box automatically switches the TV to it, or just take out the scart plug before trying the test.

If this is the cause then the only way around the problem is to purchase a two way powered splitter and use that, as this will supply each device with exactly the same signal level.

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jb38's 7,179 posts GB flag
P
PD
4:14 PM
Stockton-on-tees

I have a problem receiving Freeview multiplex C - Sky News, Dave etc.

I can receive them on my digital TV, but not on my Toshiba D-R18DT DVD recorder (all other Freeview channels are received without problem). Also when the DVD is switched on (standby doesn't cause a probelm) it causes the TV to lose the multiplex C channels. The DVD recorder is only connected to the TV via an HDMI cable, but even if I disconnect the HDMI it still causes the problem. The TV and DVD have their own aerial feeds via a splitter in the wall from the roof mounted wideband aerial (which is new).

Sometimes the DVD will receive multiplex C but with poor quality. At the moment auto tune can't find them, yesterday it could.

I'm in TS19 7HS post code area and receive signal from Bilsdale.

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PD's 2 posts GB flag
PD's: mapP's Freeview map terrainP's terrain plot wavesP's frequency data P's Freeview Detailed Coverage
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