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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
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Can I pay as you go for British Europsort on my digital tv without subscribing?5
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Comments
Monday, 9 July 2012
J
jb38
sentiment_very_satisfiedPlatinum

8:26 AM

Chris Simpson: The procedure to try as mentioned by Mark Fletcher is the maximum that any viewer can do, because if that doesnt rectify the situation then only a engineer "might" depending on the extent of the problem, because these boxes "are" notorious for power supply problems as well other issues relating more to software, and the cost of repairing them far outweighs the value of the box whereby only an owner / technical enthusiast would justify even taking the outer casing off.

The problem you report could indicate a defect in the aforementioned issue concerning the power supply, or it could actually be the hard drive itself that has failed as this isn't exactly a "once in a blue moon" type of situation.

The only other issue that can stop them working is if the hard drive is full, but that wouldn't (or shouldn't!) give the message that you refer to.

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jb38's 7,179 posts GB flag
Chris Simpson
1:13 PM
Darlington

jb38: Thank you both. Looks like we are going shopping for a new PVR. On the bright side, we have a spare (non-record) box. Chris


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Chris Simpson's 5 posts GB flag
Chris's: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
M
Mervyn Davies
1:35 PM

Please can u help?We have brought our old amstrad sky box to Hungary to our holiday home.The dish has been tested by a satellite signal finder & is showing a strong signal the box however is showing no signal.
We have followed steps 1,2&3 checked the signal into the box & still no luck.We have not got a sky card but understand this is not necessary to receive free view satellite.It seems the box is not accepting the signal.Any ideas?Thank you

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Mervyn Davies's 1 post HU flag
J
John Beckett
9:02 PM

I lost ITV/C4 channels during torrential rain last week in Belfast. I have tried retuning to no avail. I live in a block of apartments with communal aerial. Is it possible that this is an email problem? If so what action do I need to request be taken to resolve it?

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John Beckett's 2 posts GB flag
J
John Beckett
9:03 PM

Sorry typo in my post, I meant is this an aerial problem obviously.

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John Beckett's 2 posts GB flag
M
Mark Fletcher
sentiment_satisfiedGold

10:52 PM
Halifax

John Beckett,somewhere in Belfast.If you leave a full postcode preferably then further valuable advice and help will be given to ya as such !

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Mark Fletcher's 673 posts GB flag
Mark's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

11:07 PM

Mervyn Davies: Although you may well be getting an indication of a strong signal but are you positive that the signal is from the correct satellite? as 28.2 might seem to be quite far away from say 19.2 but in reality when a dish is being turned around in its horizontal plane the difference is only fractional, and of course any indication of signal strength on the Sky box is "only" made from the default transponder on 28.2.

Another point being, are you sure that the actual box is OK, as many of these older Amstrad boxes suffer from power supply problems which unfortunately only show up when the mains power supply is disconnected after not having been for a considerable period of time, as when the components cool down that's when a fault usually develops.

If the TV being used can be seen from where is dish is positioned then you should leave the box on the signal checking screen and loosen the horizontal plane clamp, then very, very slowly move the dish to the right or left watching for the slightest sign of an indication on the strength / quality bar.

If though the TV cannot be seen from the dish, then use a coax link from the boxes RF 1 output and feed this into the aerial socket of an analogue TV, tuning same to pick up the box, then use the method previously described to adjust the dish.

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jb38's 7,179 posts GB flag
A
Andy
11:40 PM

Hi, can anyone tell me if i will be able to receive english tv channels whilst on holiday in the coastal area Cherbourg. I have a new tv so don't need a set box etc etc. We are having problems with out sat dish on the van and hoping we may not need it anyway.

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Andy's 1 post GB flag
Tuesday, 10 July 2012
L
Lesley Ainsley
7:27 PM

Why, as soon as it rains do I lose signal? It is the most frustrating thing. All this money and technology, and a bit of rain shuts everything down!!!!!

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Lesley Ainsley's 1 post GB flag
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