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Brian Butterworth published on UK Free TV For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.
Sadly, I am unable to offer this personal service at the moment.
Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.
I look forward to your questions!
Help with TV/radio stations?
In this section
Thursday, 12 July 2012
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jb385:44 PM
Chris - Somerset: No, as Sky will disable the recording / playback side of the box at the same time as cancelling your access to view Sky dedicated channels, in other words the box will just operate like any other standard non- subscription types do as Sky permanently retains control of the access code necessary to operate the recorder.
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MARLENE ALLEN 8:50 PM
are we having a rebate off my account every day my sky goes off cannot watch volcano live doas rain affect it all the time not very pleASED
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Friday, 13 July 2012
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bernie10:53 AM
i have got a new 40 inch samsung freeview full 1080 hd , how can i connect my sky box and view both sky and freeview
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Saturday, 14 July 2012
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anne mcdonald1:59 AM
getting no signal msg on certain channels and bad sgnal on others.most channels ok so not a dish problem or is it ? no signal channels include 151,195,209,241,252,255,262,263,266,284 & more. reception problems on 651,655,659,660,664,668,671,and a few more. Can YOU please explain why ? or tell me if i can do anything fro my end please.thankyou
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jb3811:30 AM
anne mcdonald: Taking it that you are referring to a Sky box then press "services" 4-6 and check what the signal strength / quality bars are indicated as being as both should be equivalent to about 70% or so, if they (or just the quality) is indicating considerably lower than this then the dish is slightly out of alignment, most likely in the horizontal "left to right" plane and possibly caused by it have moved in the wind, or maybe even been struck by something like a ball or even a bird.
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jb3811:42 AM
bernie: Although the answer would normally be by using a standard scart lead between both devices is it the case that your new TV does not have a scart socket? and if this applies then is your Sky box a normal type or is it a Sky+ HD type? because if so then use an HDMI lead between both devices with the HDMI connected into the TV's No1 HDMI socket as that usually has an auto-switch sensor.
If though its not a HD box then come back with the model number of the Samsung TV to enable its spec to be checked out.
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David Dean1:27 PM
If i take my sky hd box on holiday to a camp site still in the UK will i be able to get sky through a free sat dish,
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jb382:20 PM
David Dean: Yes, as there are no technical differences between dishes / LNB's used for Freesat or Sky reception.
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Sean Reynolds2:28 PM
I live in the South of France near Nice and was working in the UK last week when there were very bad winds here. My dish was blown off location. I have swung the dish back to position (Elevation 35 degrees and bearing 210 degrees)and cannot find a signal on my Sky Box. I have tried unplugging the box, turning the 22Khz off and on, on the LNB and also rebooting the software. All to no avail I have also tried a different LNB and an old Sky box that I have. All to no avail and now I am at my wit's end.
Any help or advice gratefukky received.
Regards
Sean Reynolds
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jb3811:43 PM
David Dean: Are you sure that 210 degrees is correct? as a check based on the info given indicates it should be around the 150 degrees or so in the Nice / Cannes area, elevation is just about correct though.
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