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Brian Butterworth published on UK Free TV For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.
Sadly, I am unable to offer this personal service at the moment.
Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.
I look forward to your questions!
Help with TV/radio stations?
In this section
Friday, 27 July 2012
J
jb3811:07 PM
jason dee: Check to make sure that when you were holding the back up button in on the box waiting until all the LED's lit up before releasing same that you didn't move it slightly whereby the scart plug in the back became dislodged, as apart from that it doesn't look good along the lines that something possibly glitched during the upgrade.
If the scart plug is OK then try another software update, as thats about all you can do.
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J
jb3811:57 PM
Janet Armstrong: Your Sky+ box has two inputs that are totally independent of each other although the recorder side is connected to the No2 input and which must be OK if its recording OK, and so the "no signal" warning can indicate a fault on No1's input caused by a faulty lead / connector or even the port on the LNB thats used for No1's input being defective.
When the box isn't recording anything select BBC1 or ITV1 on the box and check if a picture is showing, if it isnt then swap No2 input over to No1 and see if that brings the picture back on again, if it does then that indicates either a faulty coax lead of "F" connector especially at the dish end, or maybe that port on the LNB has failed.
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Saturday, 28 July 2012
Steven Butten
9:55 AM
Margate
9:55 AM
Margate
During the Olympics Opening Ceremony, I had to rescan my TV four times as the picture from Dover went and the scan brought up Sudbury. Then that picture would go and it would scan Dover back in again. Each time I would miss loads of the action. Why has the switchover not improved the reception in this area?
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Steven's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
T
T Whitham1:51 PM
My son has just moved into rented accomodation, there is no terrestrial aerial on the roof or in the loft, no analogue aerial cable into the house. There is a sky dish with a double lead coming into the lounge. At the end of each lead is an aerial type connection. I have brought a satellite cable connector and can plug one of these cables into his TV (HD/freeview ready). I can go to menu and select auto tune but it does not find any pictures; picture remains snowy. Any ideas how to get a picture to his TV. As he rents the property he is not allowed to drill or run cables. As one of four students they do not want to subscribe to sky as on limited income.
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J
jb383:50 PM
T Whitham: You cannot use Satellite dish leads for anything other than Sky or Freesat as they are totally incompatible with terrestrial Freeview via a normal aerial.
If its twin input leads then the previous occupier has either had a Sky+ box which records, or alternatively a twin tuner Freesat PVR (recorder) as Freesat and Sky use exactly the same dish arrangements, so your son could either pick up an old standard Sky box which doesn't require a card to be able to view normal channels, or alternative purchase an ordinary Freesat receiver, both only using one of the dish leads and with the other not being connected to anything.
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J
jb386:29 PM
T Whitham: On reading your posting again something that you said caused me to wonder if you had made sure that you were scanning on DVB Freeview and not analogue? as its impossible for a picture to be snowy on Freeview, that being something confined to analogue reception.
Not of course that this makes any difference to the advice given, but though in some very high signal strength areas Freeview can be received on a set top aerial or even a short piece of wire connected into the aerial socket, but as you haven't given your son's post code (or one from nearby) whether this situation is liable to apply or not cannot be verified either way.
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J
Janet Armstrong6:33 PM
Thanks but already tried that have a picture every time it always seems to just happen when I'm watching a film so I usually miss 15/30 minutes of the film. So go to + 1 to catch the bits I've missed if it's needed for plot line. Otherwise give up
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J
jb388:23 PM
Janet Armstrong: Carry out a signal strength check (via services - system set up) to find out at what level the strength / quality is sitting at as "both" should be at least about 75%, if though the quality is considerably lower than the strength then that can indicate that the dish is slightly out of alignment.
I would though like if you to check what model number of box you have just in case its an Amstrad DRX280, as these are prone to a power supply problem which results in reception cutting out on one of the tuners.
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J
Janet Armstrong 11:26 PM
My box is an Amstrad DRX890-C. I went into systems and the quality is a smidgin high than the signal. Both are above 75%
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Sunday, 29 July 2012
J
jb387:54 AM
Janet Armstrong : Obviously these indications are perfectly OK so long as it applies to both inputs, as both could mean signal & quality, so the only thing left for you to try is disconnect the box from the mains supply and swap over the two "F" input connectors, then after reconnecting the mains supply give the box a test out by recording something, should however nothing have changed by having carried out this action its inclined to point to the box being faulty.
By the way if you have set the box for "auto-standby" when you were setting it up switch that back off again for purposes of testing.
On the other hand though if something else is found to have stopped working then the fault is connected to the LNB on the dish arm or the leads from including the "F" connectors.
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