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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
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Comments
Sunday, 8 September 2013
B
Brandon
8:29 AM

We have lost our freeview channels since 1st September, on all of the 3 tv's we have. Nothing re the aerial has been touched. Any ideas.

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Brandon's 1 post GB flag
M
meerkats
9:01 AM
Newry

Brandon: where abouts are you? We live just outside Newry and our signal has been breaking up on some channels for days. I have tried returning and ended up losing loads of channels, including bbc 1 +2 - the ones that get the licence fee!! Re-tuned today - still only 28 tv channels - used to be dozens, all with perfect reception! How do we find out what's happening?

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meerkats's 1 post GB flag
meerkats's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
M
MikeB
sentiment_very_satisfiedPlatinum

11:50 AM

Brandon: If you've lost all reception on all three TV's (and they are linked by the same aerial), then your aerial is the problem! Check the connections to where it splits. If there is a problem with reception, we need a postcode...

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MikeB's 2,579 posts GB flag
J
John Hughes
12:25 PM

Hi Folk's,In October 2014 I am taking our Caravan to Southernn Spain for the winter 5mths. Can you please advise what I need to receive the following Channels ,BBC1,ITV, Channel 4 & 4+1,5& 5+1.
In previous years I had a 1.35mtr Dish + a Humax receiver, we sold the Dish when we decided not to return to Spain however,we have changed our minds,can you please on dish size (90cms? , and LNBs required.
We hope you can help.
Regards John


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John Hughes's 1 post GB flag
Monday, 9 September 2013
I
Ian from notts
sentiment_satisfiedSilver

11:05 AM
Nottingham

John Hughes- Try the Freesat page and ask Les Nichols mate

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Ian from notts's 253 posts GB flag
Ian's: mapI's Freeview map terrainI's terrain plot wavesI's frequency data I's Freeview Detailed Coverage
Tuesday, 10 September 2013
C
chris white
7:02 AM

hi there
I have just had a humax freesat box and have been told to leave it on standby all the time which I don't like doing what would happen if I turned it off every night
thanks for your help chris white

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chris white's 1 post GB flag
M
MikeB
sentiment_very_satisfiedPlatinum

9:53 AM

chris white: If you turned it off every night, not a lot would happen, but thats actually a problem.

The Humax (like very PVR) is designed to be left on standby - it does it automatically. It uses very little power, and will not overheat, explode, etc.

If you switch it off every night, you will miss out on any updates, software patches, etc which are uploaded in the night (they often do this, because its a quiet time).

Secondly, you miss out on one of its key features - the ability to record when your not watching! If you switch off the recorder when you go to bed, it cannot record the thing which you set to record at midnight. Since a lot of programmes are on plus 1, or repeated at night (which you might record then to avoid a clash), your not getting your full moneys worth if you switch off at the mains.

I switch off the TV and the DVD player at night (they are on one socket). The other socket/gang has the PVR and the broadband hub, and just gets left on.

I get a fair number of customers who do switch off their PVR at night, including one man who would not only switch off the internet hub, but actually take the socket out of the wall! However, there is no need to worry, and the box should be left on, it will go into standby mode quite naturally.

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MikeB's 2,579 posts GB flag
MikeP
sentiment_very_satisfiedPlatinum

8:04 PM

Modern equipment is designed to have a very, very low power consumption when in standby mode. Much of the 'information' given out by non-manufacturing sources is actually incorrect. Sky boxes are designed to use less than 1 Watt in standby for example.
As MikeB states, PVRs, etc are designed to be left plugged in and operable all the time, even if they automatically or manually drop into standby mode.
Leave it running in standby so you get the benefits at very little cost.

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MikeP's 3,056 posts GB flag
Wednesday, 11 September 2013
I
Ian from notts
sentiment_satisfiedSilver

7:25 AM
Nottingham

Chris White, MikeB, Mike P-Can I just ask for a little more depth here ?
Is it only at night for updates ?
I tell older folks that, If they want, Turn of at the plug when they go to bed but put the box back on standby in the morning even if they do not intend to watch TV, I also say the same fpr Freeviw boxes and TV's as they search for updates in standby mode.
Can these updates be missed and never have a chance of getting back?
If the box has an auto update option in its menu, is this the same thing?
Many Thanks

link to this comment
Ian from notts's 253 posts GB flag
Ian's: mapI's Freeview map terrainI's terrain plot wavesI's frequency data I's Freeview Detailed Coverage
D
dom
4:22 PM

I live in northern Italy. I'm inheriting a dish (not sure what size). I want to be able to get and record UK regional channels BBC NI Wales ALBA etc. Can I get freesat and in particular the regional channels easily and what box would you recommend to record programmes onto? I've only heard of Humax? Would a second hand sky box work?

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dom's 1 post EU flag
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