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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



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Comments
Saturday, 4 January 2014
J
jb38
sentiment_very_satisfiedPlatinum

5:31 PM

K.R.Dale: Heavy thundery type rain can cause problems with satellite reception and especially so if the dish is not perfectly aligned, therefore you should carry out a signal check using the following procedure:

Press "Services" on your Sky remote control and you will see the main menu with "Options" being highlighted.

2:- Select the "Settings" menu using the right arrow button and press select.

3:- Use the left / right arrows to scroll to "Signal" and press select, the grey bars displayed will show you the strength of the signal being received.

Anything indicated should be a minimum of at least 50% for both the strength and quality although the ideal level is 65 -75% with the quality always leading the strength.

Another possible reason for your problem is by water having entered the "F" connector on the dishes LNB.

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jb38's 7,179 posts GB flag
Sunday, 5 January 2014
S
Steve P
sentiment_satisfiedGold

3:08 PM

<< Another possible reason for your problem is by water having entered the "F" connector on the dishes LNB >>.

We had that only last week. Glad I decided to spend £45 getting a man with test equipment to do it rather than try it myself

He was disparaging about the original installers (Digital TV Help for Disabled/Old users) who had used an indoor fitting. He charged £2 for an outdoor "crimped" connector.

link to this comment
Steve P's 1,173 posts GB flag
S
Steve P
sentiment_satisfiedGold

3:11 PM

Janet Harriman - that is very odd if they are totally separate systems. Hard to comment without knowing what sort of system and where you are.

Have you asked neighbours?

Or has it resolved?

link to this comment
Steve P's 1,173 posts GB flag
S
Steve P
sentiment_satisfiedGold

3:12 PM

Andy - as already advised you need and should do nothing unless you want the paid for channels.

I presume the Sky contract is in your ex's name?

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Steve P's 1,173 posts GB flag
T
Tony
9:41 PM

Hi
Can you help me please.I have sky hd downstairs in living room.I have now got a tv in bedroom but only analogue aerial socket.I would like to watch freeview in bedroom (I have bought a recordable freeview box) how can I do this please.Or just watch the same as what's on in living room
Thanks Tony

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Tony's 2 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

11:47 PM

Tony: If your bedroom is fitted with a normal coax aerial socket, and with the cable from running down to the living room and connected into the Sky boxes RF1 or RF2 output sockets, then is a normal aerial connected into the Sky boxes "aerial input" socket?.

If not, then do you have a normal aerial connection in the property? as Freeview can only work via a roof or loft mounted aerial.

By the way an aerial that was previously used for analogue reception can also be used for Freeview, as there is no difference whatsoever between them.

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jb38's 7,179 posts GB flag
Monday, 6 January 2014
T
Tony
7:58 AM

Hi
I have an old roof top aerial but didn't know I could use this for freeview?
Thanks Tony

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Tony's 2 posts GB flag
T
Tony
7:59 AM

My sky box is running from sky dish

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Tony's 1 post GB flag
L
Lena
9:21 AM
Leiston

I have not been able to use my television since Saturday, I live in the Leiston area. It is just showing as no signal all the time.
Please help.

link to this comment
Lena's 1 post GB flag
Lena's: mapL's Freeview map terrainL's terrain plot wavesL's frequency data L's Freeview Detailed Coverage
S
Steve P
sentiment_satisfiedGold

12:33 PM

Tony - your existing outdoor aerial is good for freeview except in a few cases where different frequencies used.

It may be that the socket in your bedroom connects to the living room if you have two there. Try TV downstairs.

Lena it looks like there is something wrong. Please give some information.

Is TV OK next door?

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Steve P's 1,173 posts GB flag
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