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All posts by George

Below are all of George's postings, with the most recent are at the bottom of the page.

G
Full technical details of Freeview
Thursday 31 August 2017 8:48AM

My TV was working fine until last night most of the channels went missing. I thought it was because of heavy rain during the day so I tried retuning/'first time installation' a few times but it didn't resolve the problem. The auto retune only picks up multiplex channel 29, which is 5 channels: London Live, True Crime, True Movies, Tiny Pop, POP Max. Nothing else is found. The TV is brand new and was working absolutely fine so I don't think it is a hardware or aerial problem. Signal coverage in my area, south London, is also fine. Any help would be much appreciated!

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G
Full technical details of Freeview
Thursday 31 August 2017 12:03PM
London

MikeP: thanks Mike. Postcode is SW4 9LA. When you say aerial plugs, other than the plug which links the TV to the aerial socket on the wall (coaxial?), which plugs do I need to disconnect, and where would I find them? Sorry please excuse my ignorance, I have no knowledge of this stuff! I live in a building of flats with a communal aerial on the roof.

I agree it isn't a transmitter issue for the reasons you have outlined - just seems odd that it was working perfectly and now can only find 5 channels.

I have taken on board your advice re 'don't retune', although it is Freeview who advised me to auto retune and reset to factory settings.

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G
Full technical details of Freeview
Friday 1 September 2017 8:11AM
London

MikeB: I gave it another go last night with the original lead. I did several manual scans of the multiplex channels and had some success in picking up a few of them (about half). The TV seems to pick up channels and get signal for viewing when the aerial lead is held and positioned in specific places, then when I move the lead even slightly the signal is lost. Does this sound to you like an issue with the lead or the aerial sockets?

Why would the signal be working perfectly then suddenly I have to hold the lead at an angle?

I noticed that I have a separate aerial socket in a different room so I will give that one a go to see if it works. I will also purchase a new aerial lead.

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G
Full technical details of Freeview
Friday 1 September 2017 9:54AM
London

MikeP: I gave it another go last night with the original lead. I did several manual scans of the multiplex channels and had some success in picking up a few of them (about half). The TV seems to pick up channels and get signal for viewing when the aerial lead is held and positioned in specific places, then when I move the lead even slightly the signal is lost. Does this sound to you like an issue with the lead or the aerial sockets?

Why would the signal be working perfectly then suddenly I have to hold the lead at an angle?

I noticed that I have a separate aerial socket in a different room so I will give that one a go to see if it works. I will also purchase a new aerial lead.

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G
Full technical details of Freeview
Saturday 2 September 2017 9:32AM

MikeP: the aerial socket in the other room was very marginally better but I still had to move the lead around to get signal, then when I dropped the lead the signal would go.

The new aerial lead that I bought couldn't get any signal at all in either room.

I managed to pick up a few more channels (itv, ch5 etc), although these were then numbered in the 800s rather than the usual 3 4 5 etc. Apparently this is because I'm picking up signal from more than one transmitter, perhaps this is why the signal is bad? I am manually retuning according to digital UK's instructions for the Crystal Palace transmitter.

Any ideas!?

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