All posts by alan paterson
Below are all of alan paterson's postings, with the most recent are at the bottom of the page.
last 48 hours lost all channels except channel 32, carried out all retune methods as usual, still only have channel 32 , transmitter is Mendips in somerset approx 40km away, have your mobile mast filter fitted, all equipment is in good order.
Any ideas ?
Thank you.
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Chris.SE:
Sorry ,post code shown. Aerial new 2 years ago, tried new indoor amp to no avail when all this break up first started last year, not been stable since. All equipment is good, TV's are smart TV's less than 4 years old. At one point called in an engineer who checked out all cables /connectors and confirmed strong signal when working from roof top aerial. 70 down the shute. One on line help site sent a free mobile mast filter as they thought a new mast nearby might be causing interference, but not making any difference. Of the channels I should get-32,33,34,35,36, and 48, all I have today is 32 and 36.
Aware of all the retuning /resetting advice, makes no difference, very frustrating.
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Chris, post code is SN103ES, Done all that you have suggested , what we have is channel 32, signal strength 46%, and channel 34 signal strength 18%. We have a 4G mobile mast to the north west (our signal from Mendip is due West correctly aligned) about 1.2 km away and I believe this is having an effect on our reception.
I have removed indoor amp and connected aerial direct to my LG smart tv, cleared all memory, reset manually each channel, makes no difference. Occasionally we will pick up another channel but pixelation/break up makes impossible viewing.
Now talking to Resolve TV again, they also thought mobile mast was problem and supplied a free filter, they may send an engineer at no cost to investigate. According to their remit they have authority from mobile license holders to resolve any issues due to mast interference at no cost to user. Will let you know outcome.
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Wednesday 17 August 2022 10:11AM
Also lost all Freeview channels 12 Aug and despite all advice from Freeview and other sources in respect of re-tuning / re-setting TV's , have been unable to restore signal. Had a TV engineer check all parts of set up from aerial to connectors and TV's x 2 (one LG the other Samsung, both new in last 2 years with built in Freeview), all ok.
Freeview suggest Mendip (live in Devizes) transmitter "is being worked on" but other sources say no works in hand.
Freeview's initial response was "high pressure" causing loss of signal ?! but now checking with other sources of interference such as local mobile masts which have recently been upgraded to 4G ?
Restore TV have offered to make enquiries with the possibility of sending a free filter ? which might help if mobile signal interference is the cause.
Any help from any source gratefully accepted! , fortunately we do have wi-fi and can watch catch up but not the same.