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All posts by Chris.SE

Below are all of Chris.SE's postings, with the most recent are at the bottom of the page.

C
Feedback | Feedback
Wednesday 25 April 2018 3:59PM

Briantist:

I endorse MikeP's comments and thank you again for the website which has clearly been invaluable for many.

There have been some very recent gibberish/irrelevant posts (16 to 25 April) on the Winter Hill page to mention just a few that I checked back on. I suspect some poor previous poster here has had their computer hacked and picked up a virus that's now posting on this site.

Could I please also refer you back to my post on this board Sunday 5 March 2017 9:04AM, if you could possible sort that out. The last post before I changed my email address was on the board stated at 4:14 PM Monday, 11 May 2015.

Many thanks, Chris.

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Thanks for that Dave. As a number of us have posted on this site before, that too much signal can often be a bad thing. PS. glad to see you use inductive splitters ;)

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SJ Dunnett: In addition to what has already been said by StevensOnln1, you heed a high(ish) gain wideband (group T) or log periodic (log36) aerial. You have line of sight to the transmitter so should not have any problems. You should not need anything as big and clumsy as a Tri-beam or a 22 element. Unless you are planning to install the aerial yourself, I would seek the advice of a CAI registered aerial installer.

Jackie Webb: A lot will depend on your location (need your postcode to see what predicted reception is for your location) and how old your current aerial is. After Ch.5 analogue (UHF35) started transmitting from Mendip (long before digital), there were some "enhanced" C/D group aerials produced which weren't too bad at the 30's UHF channel range. It would be a good idea to check that you are actually tuned to the correct UHF channel for COM5. See my post Tuesday, 6 March 2018 3:55 PM for detail. Check your TV manual for how to do this & manual tuning.

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There is some engineering work at Winter Hill this week which might mean a weak signal from time to time and temporary loss of multiplex(es).
For those that have lost some muliplexes altogether, there was a retune event on March 7th which would have been advertised.
Go to Digital UK - Coverage checker and put in your postcode and tick "Detailed view". This will show you predicted reception and the current UHF channels for each multiplex.

Robert Lee: BBC News HD is still on the COM7 mux and is still on UHF55.

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js: Whilst I'm unable to explain the reason for what you are seeing, I note that most of those channels are on Multiplexes operated by Arqiva with the exception of 4 that I spotted which were on COM4.
Maybe you could try contacting Arqiva to see if they could shed any light on the issue, they may be able to point you towards a contact for those that aren't operated by them.

Just another thought, are you able to reproduce those errors on another device so that you can eliminate the possibility of some bug that's cropped up on your receiver.

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Bill McDonald: I can see that parts of Yeovil seem to be a bit of a no-go area, but obviously it depends on where you are, your postcode will enable a better prediction of likely reception.

Is it only the HD channels you are having a problem with - if so which mux? BBCB, COM7 or 8?

Another possibility you might consider, does your new TV have a built-in Satellite tuner?

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A G Hearn: Is it only Sky News and Dave you are having a problem with on the ARQA/COM5 mux - ie. are you getting - Pick (11), Sony Movie Channel (32), Movies4Men (48)? If you are getting these other channels, then it's possible that retuning hasn't put all the channels in the correct location - you might find them in the 800's. In which case I would suggest a full reset - see your TV manual if need be, but the usual method is the do a full automatic scan with the aerial unplugged.
You may get some help from the Freeview reset procedure link (in the top area of the comment box here).

However there are other possible reasons and your postcode would help to look at the likely reception in your location. You may be in a difficult spot, there may be local interference, you may possibly now have too much signal.

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C
Winter Hill (Bolton, England) transmitter
Wednesday 16 May 2018 5:30PM

MikeP: & StevensOnln1: I did suggest on the Feedback page where MikeP originally posted about this problem that it was likely to be spam generated by a virus that someone who has posted here in the past, has picked up.

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C
Winter Hill (Bolton, England) transmitter
Wednesday 16 May 2018 5:52PM

MikeP: Ah just missed your last post, before posting my comment above. There are so many things on this site that need "resolving" at present which do not appear to be happening. I would have thought that Briantist: would have been looking at the Feedback board above most others and attempt to resolve some of the "easier" problems, but that doesn't appear to be happening. I thought I read somewhere a while back that he'd been unwell, so whether that's the reason for things not happening, I don't know. It's a shame.
I think we can probably cope with some of the out-of-date technical info (current mux channel allocation etc), but having to wade through tons of these spam posts to find any genuine posts is very time consuming and we mkight possibly miss something - I'm finding myself fast scanning through and it's easy to miss something like that.

Briantist: If you possibly can, please fix some of the problems. Thanks.

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C
Winter Hill (Bolton, England) transmitter
Wednesday 16 May 2018 6:29PM

js:
1) I was unable to check the events you've listed because I did not see your post(s) in time.
2) Despite what it say near the top of this page "This transmitter has no current reported problems
The BBC and Digital UK report there are no faults or engineering work on the Winter Hill (Bolton, England) transmitter." (which I thought was an automated update), Digital UK | Planned engineering works say that there is engineering work sometime this week. Now whether that's anything to do with any faults (eg. your issue) or for future at700 clearance etc. is not known here.

Are you still seeing issues? As I'm not receiving my signals from Winter Hill, I get mine from Mendip, I can't confirm what you see. I did check this afternoon using an 18month old LG TV and also the Smart NowTV box and did not see any errors whatsoever in any Freeview EPG data that I can get on these.

Whilst you are obviously correct in the fact that Digital UK has responsibility for the Freeview EPG, this doesn't appear to be a generic problem with the Freeview EPG data - an assumption, as I've not been able to find any other reports of problems, but I've not done a really exhaustive search. I therefore suspect that this is a localised problem, which may of course be at the transmitter. (Also I believe the format of the data for FreeSat and Sky may be different because of the way it's transmitted on those platforms - I don't really know anything about the detail).

You could try contacting Digital UK about this and if they are not aware of the issue ask them to contact Arqiva to see if they can help, but as this is a complex technical issue I wouldn't hold out too much hope that Digital UK wouldn't just give you the run-around because they don't have sufficient technical understanding (that's based on my previous experience at trying to get them to fix some relatively minor issues in the Coverage Checker Database - one of which has been outstanding for 4 years!!).
That is why I suggested you might try contacting Arqiva directly.


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