All posts by Chris.SE
Below are all of Chris.SE's postings, with the most recent are at the bottom of the page.
Andrew Mathews:
I'm surprised no-one else has responded and sorry I've been unable until now. Whilst there is a low power relay transmitter at Eastbourne now transmitting the 6 main muxes (not sure why a search didn't find it) the reception from it at your Nan's postcode is virtually non-existent and unreliable, similarly the Hastings (& Bexhill) transmitters. If your Nan's aerial is pointing at either of these the rods will be vertical & reception will undoubtedly also have been affected by many other recent transmitter changes. It's possible if it's an old aerial installation that it's pointing at the Dover transmitter (will be a C/D group aerial with rods horizontal) in roughly an ENE (60deg.) direction. This transmitter is undergoing retune events and will require a new aerial (Group K) if it's an old C/D group one, but predicted reception will be unreliable for the COM multiplexes.
The best and reliable reception is predicted to be from the Heathfield transmitter which requires a group B aerial rods horizontal pointing very slightly W of N (352deg.).
To me it sounds like you need to get a look (or someone for you) at your Nan's installation and get it checked.
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Tracy Mitchell-Cobb:
Are you still having problems? You should be getting very good reception from Heathfield, there has been a transmitter fault affecting DAB transmissions but not reported as affecting DTV.
If you still have no signal check that your aerial hasn't moved in any wind, if you have an aerial distribution amplifier or splitter, temporarily remove it and connect the aerial directly to one TV and see if you get a signal.
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All:
A reminder that there was a retune event at Dover on the 22nd August when the BBCA multiplex moved to UHF Ch.33. If you are mising the main BBC channels and have retuned it is possile that your aerial is an old C/D group that is not able to receive the new channel and it may need replacing. You can get free help if you do not have Satellite or Cable by contacting Freeview on 0808-100-0288 see Important changes to Freeview TV signals | Freeview also see the FAQs on that page in case they may help.
The new UHF ch.33 should be broadcasting on the full power of 80KW and if you are having trouble getting it, you may be in a marginal area and you should put your postcode and house number into Digital UK - Coverage checker rather than previous links to check predicted reception from available transmitters at your location.
If your lack of reception is an old aerial issue you might get temporary reception on LCN 751 and channels above in your programme list as mentioned inthe Freeview FAQs. There is a further retune event at Dover on the 16th October and if you haven't had your aerial replaced by then you may lose more/all channels.
Bill:
Use the coverage checker Digital UK - Coverage checker to see which transmitter will be best for your location - not all transmitters are suitable for every location due to hills, buildings etc. The full range of channels from Ashford start on 16th October.
DAVID AYLING:
As mentioned already you should use the coverage checker to see which transmitters is best for you. There are relay transmitters all round Kent and not all are suitable for everyone even when they think they are near enough and most do not transmit all 6 multiplexes (including a small relay in Dover town).
If you are still having problems with UHF ch.33 then it's probably due to inadequate aerial as the transmitter will be using the full 80kW, so you should contact the Freeview advice line 0808-100-0288.
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Michael Jukes:
'm not sure exactly what MikeP looked at but according to Coverage Checker - Detailed View you are better off staying with the Dover transmitter, especially for the COM4/5/6 multiplexes.
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MikeP:
The figures for Dover are better and as I said especially for the COM 4/5/6 muxes. You don't seem to think that significant!
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Colin Charman:
I would check that your aerial hasn't moved in recent high winds or been damaged and likewise that your coax is ok. If you have an older group B aerial you should should receive the main multiplexes ok.
You need a wideband aerial to get all multiplexes from Hannington as COMs 7&8 are on UHF 55&56 and there are local multiplexes on UHF 32&34. You will need to be in a suitable area to get reception of those and you can check your predcted reception by putting your postcode into Digital UK - Coverage checker
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Matt Payne:
Michael has pointed out the main issues but you are not in the best of locations for reception of 2 of the COM multiplexes - SDN & ArqA. A lot might depend on the quality of your aerial & its installation, its beamwidth, whether it's pointing in exactly the best direction etc.
You might be able to get better reception of those 2 multiplexes from the Redruth transmitter, albeit some distance away as at your location it could be within the beamwidth of your aerial pointing at Caradon Hill. See your predicted reception at Coverage Checker - Detailed View for details and the UHF channel numbers from the transmitters. Doing a manual tune rather than an automatic one may be the way forward.
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Martin Lauridsen:
See Coverage Checker - Detailed View for predicted redeption at the campsite. The UHF channels are 31, 37, & 29 for BBCB HD.
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Mr Mike Robinson:
If you (and your neighbours) have old C/D group aerials this could be the reason for your reception difficulties since the retune event on Aug.14th. You now need a group K or Wideband/Group T aerial as the channels have moved to the low end of the UHF spectrum. You can get free help if you do not have Satellite or Cable by contacting Freeview on 0808-100-0288 see Important changes to Freeview TV signals | Freeview also see the FAQs on that page in case they may help. If your lack of reception is an old aerial issue you might get temporary reception on LCN 751 and channels above in your programme list as has been mentioned in Freeview FAQs.
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Thursday 29 August 2019 6:27PM
carl plaister:
If you are still having problems, check that your aerial hasn't moved in any recent high winds and that your coax is in good condition and is not damaged. Check your connections by unplugging the coax plugs, check there is no corrosion, and plug them in again - this helps clear any oxidation from the connectors.