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All posts by jb38

Below are all of jb38's postings, with the most recent are at the bottom of the page.

J
Diagnostics - old version
Monday 21 April 2014 3:45PM

Ros : If the flats are fed from a communal aerial? then the problem is most likely being caused by a failure of the distribution amplifier that the aerial is connected into, maybe even that the power supply to has been accidentally switched off !!

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edward healy: Try disconnecting the TV from the mains for about 30 secs or so before reconnecting it again then selecting to carry out a "factory reset" on it, this also known as "default setting" or "first time installation".

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J
Diagnostics - old version
Monday 21 April 2014 8:14PM

Clair: Well, if the TV still operates OK when reinstalled back into its usual outlet point then (1) the problem could have been caused by an iffy aerial connection, or (2) that a glitch had developed in the TV's tuners circuitry but which has been rectified by the action of disconnecting it from the mains whilst moving it.

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Trevor Martin: ITV1 on the Caradon Hill transmitter is on C25, this station seemingly used fror reception in your area due to the signal from the relatively local Plympton transmitter being completely blocked close to your location.


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Trevor Martin: By the way, you cannot manually tune in individual "programme" channel numbers into a Freeview TV as its the "multiplex" channel number that carries them that you tune in, this in your case being Carradons muxC25 which not only carries ITV1 but also Ch4 / Ch5 / ITV4 etc, etc.

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Trevor Martin: I have already replied to this question yesterday at 08.40PM and which you had made under a different heading, this being seen by opening the undermentioned link.

However, in addition to that said, if manually tuning Caradon's C25 does not resolve the problem then carry out a "factory reset" on your TV followed by an auto-tune, this also known as "default setting", "first time installation" or a similar sounding term.

My ITV/C4 Freeview channels have disappeared - what can I do? Is it my SCART cable? | ukfree.tv - 11 years of independent, free digital TV advice

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donald hughes: It would make it somewhat easier for anyone to be able to offer advice if you indicated the type of equipment you are referring to, e.g: a Freesat TV or box, or a normal Sky box / Sky+ / or a Sky+HD type?

Also, if you are referring to a satellite system, then are you using your own dish or are you on a communal dish system?

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Christine Clarke: The area referred to is approximately 5 miles away from the Crystal Palace transmitter and as such in theory anyway, should be in a high signal strength area.

However could you clarify exactly what's meant by a "portable Freeview TV"? does this refer to one of those small (9" or less screen size) TV's that use a pull out aerial? if you do, then are you using its "search for channels" facility or is Crystal Palace already pre-tuned.

The other point being, "if" whatever you are using is of the type mentioned and which "some of" also offers the option of using the TV with a normal aerial rather than pull out, check that you have the aerial selector switch (if it has one) set to match whatever aerial you are using.

It would though be of assistance to know the brand "and" model number of the TV in question.

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Richard Sangster : What you have reported suggests that your best policy is to carry out a "factory reset" procedure on your TV followed by a normal auto-tune, as the programme channels that are missing are already being carried on multiplexes that you are presently receiving, CBBCHD (73) being on the same mux as BBC1,2,3HD and with CBeebiesHD (74) being broadcast on the new COM7 mux as used by BBC4HD.

By the way, "factory reset" is also known as "default setting", "first time installation" or some similar sounding term dependant on the brand name of the set.



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Richard Sangster : To add to that said, although the factory reset (etc) procedure is really the guaranteed way of resolving the problem by deleting any glitches that may be lurking around in the tuners memory system, however "sometimes" the problem can be rectified simply by manually scanning the mux channel(s) in question.

If you wish to try this first, then in the case of (74) CBeebiesHD go into the set up menu / tuning menu / manual tuning / then enter and scan C33 (570.00Mhz), whereas with CBBCHD (73) you enter then scan C58 (770.00Mhz)

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