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Privacy policy

Read our policy for personal information and about computer cookies when you use

Read our policy for personal information and about computer coo
published on UK Free TV

UK Free TV is owned by Twelve Winds Consulting Ltd. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

UK Free TV collects personal information about yourself (your postcode and email address) to make possible the services on our website. Such services include message boards and Freeview prediction.

How do we collect your data?

You directly provide UK Free TV with most of the data we collect. We collect data and process data when you: Use or view our website via your browser's cookies.

How will we use your data? will never contact you for promotional purposes or notifying you of site improvements unless you specifically ask the email notification system to do so. You can cancel your subscription to notifications at any time. We only use your email address for the notifications, and hold no other personal information to provide this service.

How do we store your data?

UK Free TV securely stores your data at AWS London. UK Free TV will keep your message board data indefinitely.


UK Free TV will never send you information about products and services of ours that we think you might like, as well as those of our partner companies.

What are your data protection rights?

UK Free TV would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
  • The right to access - You have the right to request UK Free TV for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification - You have the right to request that UK Free TV correct any information you believe is inaccurate. You also have the right to request UK Free TV to complete the information you believe is incomplete.
  • The right to erasure - You have the right to request that UK Free TV erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that UK Free TV restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to UK Free TV 's processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that UK Free TV transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email.


Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit How do we use cookies? UK Free TV uses cookies in a range of ways to improve your experience on our website, including:
  • Providing location-specific reception predictions
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:
  • Functionality - UK Free TV uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising - UK Free TV uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. UK Free TV sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The UK Free TV website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

UK Free TV keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23 November 2021.

How to contact us

If you have any questions about UK Free TV 's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that UK Free TV has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

Original version 10th September 2006 at 20:09

Help with Freeview, aerials?
How do I get a test card with Freeview1
I would like to know if it is possible to receive UK terrestrial Freeview servic2
I have been told I would receive too much singal from my Freeview tansmitter as 3
Can my Freeview box receive more than one BBC and ITV region?4
Is it true that my 87 year old mother is entitled to a FREE upgrade when the ana5
In this section
UK Free TV fix 3: fix everything else... 1
UK Free TV fix 2: update IP address tables 2
UK Free TV fix 1: postcodes up to date3
UK Free TV twitter cross-posting to stop on 9 February 20234
Podcast transcriptions, better Read Me, toxic Perspective and Twitter fixes5
UK Free TV Money Saver6

Sunday, 19 December 2021
Anthony Rogan
4:45 PM


Hi Chris,

Yes that's the correct link. The aerial is connected to this in the loft. It was set up by previous owner. Yes it's a great tv. If I could just get those stations back lol.


link to this comment
Anthony Rogan's 11 posts GB flag

9:43 PM

Anthony Rogan:

Well it's the aerial itself we are interested in at this point. Can you find a picture that's similar to the aerial if you don't know what it is? Is the aerial is in the loft as well?

link to this comment
Chris.SE's 4,191 posts GB flag
Saturday, 1 January 2022
Mark Roberts
6:05 PM

why is my freeview tv not working upstairs this morning/afternoon this was alright last night, have tried to re tune today but to no availe

link to this comment
Mark Roberts's 2 posts GB flag

11:14 PM

Mark Roberts:

I've replied to your post on the Llanddona transmitter page here Llanddona (Isle of Anglesey, Wales) Full Freeview transmitter | free and easy

link to this comment
Chris.SE's 4,191 posts GB flag
Tuesday, 24 May 2022
Martyn Bell
11:49 AM

I live at NR7 8RQ My direct TV signal from Tacolneston is blocked by trees. Please can you tell me if it is possible for me to receive a Freeview signal from the Norwich Central transmitter instead?

link to this comment
Martyn Bell's 4 posts GB flag
Martyn's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage

1:48 PM

Martyn Bell: Please see my reply on the Norwich Central page.

link to this comment
StevensOnln1's 3,639 posts GB flag
Friday, 15 September 2023
Philip J Richards
10:17 PM

Frustrating problem watching channel 236 transmitted from Stockland Hill. We are a long way away just on Northern slopes Outside Torquay. Channel 17 pretty ropey too

link to this comment
Philip J Richards's 1 post GB flag

11:41 PM

Philip J Richards:

As per the Stockland Hill transmitter page, it's listed for Planned Engineering -
Stockland Hill transmitter: Possible effect on TV reception week commencing 11/09/2023 Pixelation or flickering on some or all channels [DUK]
Without a full postcode we can't offer any constructive information about your reception of the ArqB/COM6 and ArqA/COM5 multiplexes which each carry each of the two channels you mention.

See Channel listings for Industry Professionals | Freeview for which TV channels are carried on which multiplex

link to this comment
Chris.SE's 4,191 posts GB flag
Steve Donaldson

11:52 PM

Philip J Richards: The channels you refer to are on two of the COM multiplexes, which aren't as good as the PSB ones (which carry BBC, ITV, C4, C5 and some others).

LCN (logical channel number) 17 is on COM5 / Arq A and LCN236 is on COM6 / Arq B.

This may be an obvious question: is it not possible for you to receive from Beacon Hill?

link to this comment
Steve Donaldson's 212 posts GB flag
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