menuMENU    UK Free TV logo News

 

 

Click to see updates

Privacy policy

Read our policy for personal information and about computer cookies when you use ukfree.tv.

Read our policy for personal information and about computer coo
published on UK Free TV

This page is ukfree.tv policy for personal information and computer cookies when you use ukfree.tv.

This site will ask you personal information about yourself (your postcode and email address) to make possible the services on our website. Such services include message boards and ukfree.tv Freeview prediction.

By entering your details in the fields requested, you enable the ukfree.tv site to provide you with the services you select. We will treat that information in accordance with this policy and in accordance with the law and Internet best practice.

To provide you with the correct information for your location, ukfree.tv sends a 'cookie' to your computer. These cookies enable website to remember the information you have provided when you return to the site.

Cookies record information about your online preferences - see the "Help" menu of your browser (or go to http://www.aboutcookies.org) to learn more.

When you supply any personal information to ukfree.tv we are required by law to protect your data. We use it only for the purpose we specify and we do not pass the information on to anyone else, unless we are obliged by law.

If you post or send offensive, inappropriate or objectionable content on ukfree.tv or behave disruptively, we can use information about you to stop such behaviour, for example informing relevant third parties such as your work, school, internet service provider and the police. All personal information supplied is held in accordance with the Data Protection Act 1998.

Ukfree.tv will never contact you for promotional purposes or notifying you of site improvements unless you specifically ask the email notification system to do so. You can cancel your subscription to notifications at any time. We only use your email address for the notifications, and hold no other personal information to provide this service.

You have the right to request a copy of the personal information the ukfree.tv holds about you and to have any inaccuracies corrected.

If you are aged 16 or under the permission of your parent/guardian's is required before you provide personal information to the ukfree.tv's website.



Help with Freeview, aerials?
Can I attach a Freeview digibox to a Combi TV/Video unit?1
My high gain aerial can't get all the Freeview channels I expected2
I can't get Freeview yet, when will it start in my area?3
Are there plans to extend the range of regional variations on Freeview?4
How can I Receive Freeview on two TVs using one box?5
In this section
Podcast transcriptions, better Read Me, toxic Perspective and Twitter fixes1
UK Free TV Money Saver2
Making UK Free TV look better and load quicker3
Updates for 700MHz Freeview retunes, fixed all channels, new icons, radio fixes4
Much needed updates have been done to ukfree.tv5
UK Free TV site improvements6

Comments
Wednesday, 23 October 2019
C
Chris.SE
sentiment_satisfiedGold

10:55 PM

Glyn:

In light of what you've said, did you "lose" some channels last year in March 2018? That in addition to losing the ITV ones on would it have been the 16th October retune? Do you have an HD set and have you lost the HD channels as well?
If so, I'm fairly sure it's because you have an old aerial. I also assume that the only channels you might now be getting are the BBC ones.
As has been said by the others, a full postcode is needed to confirm the transmitter and reception conditions at your location.
All that said, providing you don't have Satellite or Cable TV you can get free help by contacting the Freeview Advice line on 0808-100-0288 where they should be offering to send an engineer to replace your aerial with a Group T / Wideband or Group K (depending on your transmitter) which is what you'll need to have satisfactory reception of all multiplexes.

link to this comment
Chris.SE's 584 posts GB
Select more comments
Page 6

Your comment please
Please post a question, answer or commentUK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.







Privacy policy: UK Free Privacy policy.