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Privacy policy

Read our policy for personal information and about computer cookies when you use ukfree.tv.

Read our policy for personal information and about computer coo
published on UK Free TV

UK Free TV is owned by Twelve Winds Consulting Ltd. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

UK Free TV collects personal information about yourself (your postcode and email address) to make possible the services on our website. Such services include message boards and ukfree.tv Freeview prediction.

How do we collect your data?

You directly provide UK Free TV with most of the data we collect. We collect data and process data when you: Use or view our website via your browser's cookies.

How will we use your data?

Ukfree.tv will never contact you for promotional purposes or notifying you of site improvements unless you specifically ask the email notification system to do so. You can cancel your subscription to notifications at any time. We only use your email address for the notifications, and hold no other personal information to provide this service.

How do we store your data?

UK Free TV securely stores your data at AWS London. UK Free TV will keep your message board data indefinitely.

Marketing

UK Free TV will never send you information about products and services of ours that we think you might like, as well as those of our partner companies.

What are your data protection rights?

UK Free TV would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
  • The right to access - You have the right to request UK Free TV for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification - You have the right to request that UK Free TV correct any information you believe is inaccurate. You also have the right to request UK Free TV to complete the information you believe is incomplete.
  • The right to erasure - You have the right to request that UK Free TV erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that UK Free TV restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to UK Free TV 's processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that UK Free TV transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org. How do we use cookies? UK Free TV uses cookies in a range of ways to improve your experience on our website, including:
  • Providing location-specific reception predictions
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:
  • Functionality - UK Free TV uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising - UK Free TV uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. UK Free TV sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The UK Free TV website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

UK Free TV keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23 November 2021.

How to contact us

If you have any questions about UK Free TV 's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that UK Free TV has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

Original version 10th September 2006 at 20:09



Help with Freeview, aerials?
How do I get a test card with Freeview1
I would like to know if it is possible to receive UK terrestrial Freeview servic2
I have been told I would receive too much singal from my Freeview tansmitter as 3
Can my Freeview box receive more than one BBC and ITV region?4
Is it true that my 87 year old mother is entitled to a FREE upgrade when the ana5
[][][
In this section
Podcast transcriptions, better Read Me, toxic Perspective and Twitter fixes1
UK Free TV Money Saver2
Making UK Free TV look better and load quicker3
Updates for 700MHz Freeview retunes, fixed all channels, new icons, radio fixes4
Much needed updates have been done to ukfree.tv5
UK Free TV site improvements6

Comments
Tuesday, 14 September 2021
A
ALFRED ROBINSON
10:39 AM

cnn cant get on 207 anymore

link to this comment
ALFRED ROBINSON's 3 posts GB
Thursday, 16 September 2021
S
StevensOnln1
sentiment_very_satisfiedPlatinum

4:55 PM

ALFRED ROBINSON: If you're referring to Freesat, CNN was removed by the broadcaster.

link to this comment
StevensOnln1's 3,151 posts GB
Monday, 8 November 2021
J
Joe Burrows
3:33 PM
Canterbury

Fror the last weeks or so I have been unable to receive channels on multiplexes COM5 and COM6, whereas previously I could. Either I get no signal at all on the affected channels, or the picture suffers from "blocking" or worse. Retuning my tv and two hard-disc recorders makes no difference. My postcode is CT4 5PR, and I receive my signals from the Dover transmitter. I have a wide-band aerial installed in my loft, which has worked fine up until the onset of these problems. From persusing your website it would appear that my problems may be caused by two-frequency interference. Can your please give me some advice as to how I can rectify this situation, please! Many thanks.

link to this comment
Joe Burrows's 1 post US
Tuesday, 9 November 2021
C
Chris.SE
sentiment_very_satisfiedPlatinum

3:47 AM

Joe Burrows:

Your problem is highly unlikely to be two-frequency interference (or any interference) although some predictions show you might possibly get some weather related interference later on Tuesday!

On the Dover transmitter page it does advise about Planned Engineering taking place (last week and it continues this week) and it has done for some recent weeks - Possible effect on TV reception week commencing 01/11/2021 Possible Pixelation or flickering on some or all channels.

The predicted reception for your Locale is variable for COM5 (also COM4) which won't be helped at all by the engineering!

It's never advised to retune when you have No signal or badly pixellated pictures. It will often just clear the correct tuning that you had, and you'll have to repeat the retune when signals are better or return (might need several tries).

It is possible that you may pick up other transmitters off the back of your aerial, so -
Check in your TV's tuning section that you are correctly tuned for the UHF channels for Dover which are -
C33, C35, C36, C39, C42 & C48
That's in multiplex order PSB1/BBC A, PSB2/D3&4, PSB3/BBCB HD, COM4/SDN, COM5/ArqA, COM6/ArqB,
If you don't have an HD tuner, ignore C36.

link to this comment
Chris.SE's 2,528 posts GB
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