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TVs and boxes that do not support the 8k-mode

Here is the list from Digital UK of boxes and sets that will not receive Freeview after switchover is complete

Here is the list from Digital UK of boxes and sets that will no
published on UK Free TV

If you use one of these to watch Freeview, or are hoping to after switchover happens in your region, you will need to get a new Freeview box at switchover.

ONdigital/ITVdigital branded set top boxes

Nokia Mediamaster 9850T; Pace DTR730 and DTR735, Philips DTX6370, DTX6371 and DTX6372; Pioneer DBRT200 and DBRT210, Sony VTX-D500; Toshiba DTB2000.

If you have any of these you will need to recycle it and get a new box.

Freeview branded set top boxes

Fusion FRT100*, Pace DTVA-T "Wedge Adaptor", DT210F*, Samsung SIRU200i (Without M suffix).

Freeview, ONdigital and ITV branded integrated digital television sets

Alba ONdigital sets, Bush ONdigital sets.

Hitachi 28WDDODTN, 32WD40DTN and D36W840DTN; Panasonic TX-28DT2, TX-32DT2, TX-28DT30*, TX-32DT30*, TX-36DT30*, TX-36DT35* and TX-32DH40*; Philips 28DW6734, 32DW6834, 32DW9625, 28DW6557* and 32DW6557*.

Sanyo CE28DFN1-B, CE32DFN1-B, CE28DFN2-B, CE32DFN2-B, CE32DFN2BK-B, CE28DWN1-B, CE28DFN3-B-00, CE32DFN3-B-00, CE30LD3-B,CE30LD3BK-B, CE27LD3-B, CE23LD4-B, CE23LD4W-B, CE27LD4-B, CE27LD4BK-B, CE32LD4-B, CE32LD4BK-B, CE27LD5-B and CE32LD5-B.

Sony 28DS60, 32DS60, 28DS65, 32DS65, 28DX20, 32DX20, 28DX30, 32DX30, 28DS20, 32DS20, KP41DS1, KP51DS1, KP51DS2, KP41DS1, KP51DS1, KP51DS2, KD28DX40*, KD32DX40*, KD32DX100*, KD32NX100*, KD32NX200*, KD36NX200*; Toshiba 28WT98B, 32WT98B, 28ZT29B, 32ZT29B, 36ZT29B, 42WT29B, 50WT29B and 57WT29B.

All these sets can be upgraded - contact the supplier (numbers below) to add a Freeview box to the set.

Boxes that do not support both 2k and 8k modes

Some boxes are having problems during switchover supporting both modes at the same times:

  • Sharp TU-R160H
  • Humax 9200T
  • Thomson DTi 1000

The workaround appears to be to add the "8k" channel manually (C62 for Selkirk, for example) and then to do this procedure after switchover is complete: My Freeview box has no EPG, is missing Film4, Channel 4+1, no sound on ITV3 or the channel line up is wrong - - independent digital television and switchover advice, since 2002

This is on top of the boxes that could not cope with the changes to the Network Information Table (NIT): Daewoo DS608P, Labgear DTT100, Triax DVB 2000T, Portland DP100 and these VCR/STBs: Daewoo SV900, Bush IDVCR01

Helpline numbers

  • Alba 0871 230 1777
  • Bush 0871 230 1777
  • Daewoo 0870 100 2525
  • Hitachi 0870 405 4405
  • Humax 0870 247 8800
  • Nokia 0845 045 5555
  • Pace 0870 120 1910
  • Panasonic 0800 169 3012
  • Philips 0870 900 9070
  • Pioneer 0330 123 1240
  • Sharp 08705 274 277
  • Sony 08705 111999
  • Thomson 01443 220220
  • Toshiba 0115 976 6958

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Saturday, 29 September 2012
9:33 AM

Hi jb38, Thank you for your input. Strange thing with what you say is the tv has never done this before and I have owned the tv from new, some 8 or 9 years! Anyway...... late last night I rescanned and watched tv for a little while. The tv found all channels and when I powered on this morning it did not go into autosetup.

I have powered on and off a couple of times and so far it seems to be fine. I have no idea why or how but fingers crossed it has sorted itself out! I do have the onsreen "New DVB channels found" but have no intention of retuning and will switch that display feature of in the menu. I have all the channels I want and need so I am happy.

Thanks once again for everyones help.

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Ken's 11 posts GB flag

1:21 PM

Ken: Yes, sorry about that as it was a bit misleading, what I had meant was that this set constantly scans for updated DVB services and that this scanning aspect cannot be turned off, albeit that the message on the screen can.

However the various procedures you have used has obviously stabilised the set, but you are certainly adopting a wise policy by refraining from attempting any further retunes as it might well start the process all over again, an annoyance which I feel could have been caused by a software glitch and which may now have cleared, but one never knows!

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jb38's 7,179 posts GB flag
5:17 PM

jb38: Ah yes sorry... this was going to an onscreen auto tune, something which has never happened before at power on. Anyway, all day today it has been fine! With several power on's and off's it has held the channels and never gone to the auto setup screen.

Thanks again for all the help.

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Ken's 11 posts GB flag
Friday, 14 December 2012
Gerard Campbell
9:12 PM

I have a Grundig GDT1000 which does not work since digital switchover. Can I do anything to make it work?

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Gerard Campbell's 1 post GB flag
Dave Lindsay

9:52 PM

Gerard Campbell: No. It is affected by the "Split NIT" issue:….pdf

The device was not built fully compliant with the DVB-T standard.

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Dave Lindsay's 5,724 posts GB flag
Sunday, 6 January 2013
9:38 PM

Hope u can advise...
Having big probs with Bush 1TB Freeview HD PVR which I just bought.
Have direct line of sight to Crystal Palace (4 miles away).
Using mini 5" rod aerial which works fine on other SD PVR and SD Panasonic TV (in fact having to use an attenuator on TV as signal too strong).
Bush PVR picture breaking up when I press Record (mostly HD channels).
Have tried attenuator (gets worse) and decent Telecam indoor aerial upstairs facing CP transmitter thru open window.
Sometimes works, sometimes doesn't (when it breaks up it won't recover, I have to switch off).
Despite my strong signal area, dealer claims cure is a proper outdoor aerial (quoting HD Bandwidth).
Before I do that, is this plausible or could I have a dud PVR ??
Thanks in advance,

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Keith's 9 posts GB flag
Monday, 7 January 2013
Dave Lindsay

10:57 AM

Keith: If it only happens when the Record button is pressed then this suggests that it can't be a signal issue. Google terms like <<bush hd pvr recording problem>>.

Perhaps what the dealer said was that, as a matter of good practice, a properly fitted (outdoor) aerial should be used. This is because indoor portable aerials introduce a degree of uncertainty or unstability with the signal.

If you were to install a fixed aerial, then a DM18 will probably be the best as you have ample signal:

Online TV FM DAB Aerial sales

You may even be able to fit it in the loft.

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Dave Lindsay's 5,724 posts GB flag
1:06 PM

Many thx for the reply Dave.
Yes, the picture only breaks up when trying to record (dealer says I need a stronger/cleaner signal to feed the twin HD tuners).
I've already searched Google for a similar problem to mine (on any PVR) and have tried one suggestion of formatting the HDD to no avail.

The signal strength meter incorporated within the unit indicates about 80% and quality as 'Very Good' on all bands except #30 which is 'Poor' and 50% (??).
I guess I'm just gonna have to try a proper outdoor aerial (and will go for a small periodic log as u recommend).

Thx again for ur help and will post again with the result in case anyone else has a similar problem.

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Keith's 9 posts GB flag
Dave Lindsay

1:47 PM

Keith: I'm not a professional so write purely as an interested technically-minded anorak.

With digital reception, the strength of the signal (as it enters the receiver) needs to be above a particular threshold, over which it will show a picture (providing that the signal is of good quality). Increasing the strength will provide no benefit to the quality of the picture.

With the signal above an upper threshold the receiver can become overwhelmed. This is like turning up the volume on a hifi to a level where the quality has gone because the sound is distorted due to the speakers being unable to cope.

So putting more attenuation in doesn't risk pushing the strength down too far.


You say it is a dual-tuner machine. Does the second tuner only start up when recording and, if so, is possible to temporarily disable this feature so that it operates with only one tuner? If the single tuner functions normally then this suggests that the issue isn't recording but the presence of the second functioning tuner which is resulting in poor reception.

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Dave Lindsay's 5,724 posts GB flag
2:46 PM

Hi Dave,
Re attenuation, my Panasonic TV 'overloaded' after the switchover creating what seemed to be a weak signal - at first I thought a fault had devoloped, but after fitting a 6DB attenuator and mini aerial the TV behaved itelf again.

Unfortunately this doesn't seem to be the case with the PVR as even viewing SD channels will break up if I don't use the more powerful Telecam aerial.
The tuner seems very insensitive.

Whether both tuners are utilised when recording a single program I don't know - I always thought that would only happen if trying to record two programs (or recording one, watching another).
There is no option to turn one of them off.

I spotted a 'caravan 440mm mini log' aerial on ebay for £13 inc del (#330767738881), so will probably try that - if still no go then I haven't lost too much when I send the PVR back :)

I did have a tatty outdoor aerial before the switchover, but tore down / junked it when it seemed I no longer needed it (doh).

Many thx for ur continued help,

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Keith's 9 posts GB flag
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