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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
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Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Tuesday, 4 January 2011
Geoff Howson
12:39 PM

Ive had a tv aerial for some 15 years or more AND IT GIVES GOOD RECEPTION. I have just purchased a freeview hd box (I havae an up to date hd tv) will I need a new aerial to gain the better reception

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Geoff Howson's 1 post GB flag
1:03 PM

I have Freeview Sky and have used the card (in a cam slot) to view Sky Sports 1 and 2 through my Humax in both London and Devon

However this Xmas (2010) I was unable to receive either channel in Devon.

Have the security settings changed to not allow portability of the service any longer? If so is there any way around this?


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rjdavies's 1 post GB flag
Mrs Radia
1:39 PM

We have a fairly new Sony HD LCDTV. For some reason only occasionally we get Freeview channels. And in the last couple of days we are having problems with the main channels BBC1, 2, ITV etc. Either saying NO SIGNAL or the picture and sound keeps on cutting out. please advise.

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Mrs Radia's 1 post EU flag
Mrs's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage

2:06 PM

Geoff Howson: If you are receiving Freeview with good reception on your tv you should be ok with the HD mux if it is transmitted in your area.You should only need a replacement or additional aerial if your area has not switched over yet and you have to pick up the HD mux from a different transmitter or you are able to receive a temporary service which is transmitted at lower power than the other muxes which results in poor signal pick up. If there is no HD signal at all in your area you will have to wait for switchover anyway, after which you will have the full power HD mux available.

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KMJ,Derby's 1,811 posts GB flag

2:39 PM

Mrs Radia: The Digital UK postcode checker predicts a full freeview service is available at your location, including HD from the Crystal Palace transmitter. If you are using the Hemel Hempstead relay (aerial mounted with rods vertical) reception is a mixed bag and is likely to get worse. Changing to CP would be advised in this case.In any case check cables and connectors for damage or poor contact.

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KMJ,Derby's 1,811 posts GB flag
Angie Matthews
11:21 PM

I stopped my sky subscription but continue to use the box and dish is it possible to change the sky box for a sky plus box without subscribing

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Angie Matthews's 1 post GB flag
Wednesday, 5 January 2011

9:41 AM

Angie Matthews: No.

Get a freesat hd pvr instead, £200 (ish) one off cost and you use the same satellite dish and cables, etc.

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Alex's 27 posts EU flag
4:38 PM

I have a sharp lc32d44e,not sure if it has an s on the end too.this TV is in the bedroom.i have Freeview and up until 6 months or so ago could get plenty of channels but now get bbc1 nd 2 and thats just about it.i have tried scanning on different frequencies but get a message that says service not collected.i have no idea what that means or what to do next.we have sky coming into house.please help,the missus is doing my head in with it!!

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IAN's 1 post GB flag
IAN's: ...
5:36 PM

frozen freeview on my samsung le40r74 lcd tv

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felice's 1 post GB flag
Thursday, 6 January 2011
8:22 PM

I had freeview installed in August 2010. Post Code DD2 1RJ / Craigkelly transmitter.

The reception is still poor and both sound and picture qualities vary every day, notwithstanding the fact that the installer said the signal was good.

I am advised that all will be well after June 2011. Am I being told the truth?

Is Craigkelly not performing as well as they expected?

Please help.

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Alan's 1 post GB flag
Alan's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
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