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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Sunday, 20 November 2011
Dave Lindsay

7:56 PM

Eric Jowitt: The problem is that your receiver has decided to tune to the Belmont transmitter instead of Emley Moor. See:

Digital Region Overlap | - independent free digital TV advice

Simple and most generic answer I can give is to run the auto tune without the aerial plugged in. It will find nothing. Then run it again with the aerial unplugged and when it gets to 25% plug in the aerial.

This will have the aerial unplugged when it's scanning the frequencies used by Belmont and plugged in for this from Emley.

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Dave Lindsay's 5,724 posts GB flag
Monday, 21 November 2011
Judith Siford
12:28 PM

The council (Hackney) has just installed digital tv (we pay weekly small sum) but I don't understand it as am dumb when it comes to tech stuff! Am using Virgin Media but wd like to stop it as it's hopeless and I'm interested in the foreign progs. I know (I think!) how to plug in the aerial but he lost me when explaining about the Hotbird and Sky bits! I want to put a small tv in bedroom to watch Italian and French progs - the aerial has the exension in the bdrm already. Please explain in words of one syllable how to do this! Thanks, Judith

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Judith Siford's 1 post GB flag
Graham Worboys
9:07 PM

Hi, hope you can help. I am situated just outside Ipswich in the market town of Hadleigh. I have 2 freeview boxes that have now lost a few stations ie: Yesterday. ITV4, Film4, 4music & a few others. These were ok a week or so ago. I have cleared all the stations from the memory on both boxes as shown on your site but they still not appear. Any ideas?

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Graham Worboys's 1 post GB flag
Graham's: mapG's Freeview map terrainG's terrain plot wavesG's frequency data G's Freeview Detailed Coverage
Tuesday, 22 November 2011
arthur rowe
8:08 AM
Dinas Powys

hello I have two questions I wish advice on

1. is it possible to connect a second tv to a Skyplus box.

2. How can I use a sky box which is now reduntant as a digi box

Thank you

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arthur rowe's 1 post EU flag
arthur's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
Chris Bartram
10:47 AM

SY21 8DA (Shropshire/Powys border - receiving from Wrekin). We have a Goodman Dv3 (or DVB?) Freeview box. Before switchover we could get all multiplexes 1,2,A and B (but not C or D). Now we can only get BBCA and D3+4. We've also noticed that the sound often drops to a whisper then slowly returns to normal volume.
We've tried clearing channels and total reset to no avail. The set-top box does not detect any software updates. Is the problem with the transmitter? (Could we re-orientate our aerial, perhaps?) Or do we need a new aerial or set-top box? If the latter, which should we get first?

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Chris Bartram's 1 post GB flag
Chris's: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
Dave Lindsay

11:13 AM

Chris Bartram: There are a couple of possibilities (or it could be both).

1. The TV spectrum are known as UHF channel numbers and these are divided into groups. See here:

Aerials, TV Aerial and Digital Aerial

Back in the day when we only had four terrestrial channels, all transmitters used UHF channels that were all in the same group. Aerials tended to be for a specific group and The Wrekin was Group A.

BBC and ITV which are the Public Sector Broadcaster multiplexes (PSBs) are on Group A channels, but the Commercials (COMs) aren't.

If your aerial is Group A, then it will probably explain why your aerial doesn't pick up the COMs as they're higher up in Group B.

There is now the wide proliferation of wideband aerials which, supposedly, cover the whole TV band. The reason is because of what I've explained. Channel 5 analogue sometimes necessitated such measures as well.

2. The COMs are at half power with respect to the PSBs. So if you're not going to get some, then I'd expect these to be lost first.

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Dave Lindsay's 5,724 posts GB flag
Thursday, 24 November 2011
Tony Moore
3:29 PM

When new channels become available I have always been able to up date programmes thru' Auto Tune without difficulty. Recently however noticed lost Freeview Channels 201 to 205 Men & Movies on 2 of our 3 TV Sets.My son has had similar problems on his 4 TV Sets. Before I call in an Aerial Engineer can you advise whether these programmes are still available on Freeview? (No Reception problems on other Channels.)

Tony Moore (Bolton Lancs).

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Tony Moore's 1 post GB flag
Dave Lindsay

7:47 PM

Tony Moore: I would try manual tuning. It is on UHF Ch57.

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Dave Lindsay's 5,724 posts GB flag
Saturday, 26 November 2011
Dave Lindsay

11:53 AM

This site is becoming a haven for spammers.

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Dave Lindsay's 5,724 posts GB flag
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