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Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

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In this section

Sunday, 25 March 2012
Carol Galloway
9:31 PM

I have been unable to get any ITV channels for approx. 3 days - tv showing 'no signal'. These channels are now nt appearing at all and when attempting the manual tuning it doesn't allow me to enter any of these channels. Do you think this is just a signal problemand will I eventually be able to receive these? My post code is ME17 4HW. Thank you.

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Carol Galloway's 1 post GB flag
Carol's: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
Monday, 26 March 2012
Jeff Cowley
9:02 AM

hi, I live in Worthing West Sussex and the signal from Southampton(Rowridge) and from Brighton (Whitehawk hill)seem to be equal, which one should I use to prevent any future possible problems? Thanks Jeff (53.5000,-2.2167) 

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Jeff Cowley's 1 post GB flag
ian from notts

9:22 AM

sky's hd content has its own channel slots
ie- sky1 & sky1 hd, bbc1 & bbc1 hd so forth,
i believe the standard sky box would not pick up the channels you ask for as they would just unblock them for free viewing?
also there is no hdmi slot on a standard sky box ?

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ian from notts's 253 posts GB flag
ian's: mapI's Freeview map terrainI's terrain plot wavesI's frequency data I's Freeview Detailed Coverage

9:55 AM

Carol Galloway: The current weather conditions are causing out of area signals to travel further than normal, and block reception of those normally received. If you are using Bluebell Hill the official prediction is for variable reception of Mux2. Another post has mentioned loss of signal on the high power transmission for Sandy Heath which uses the same frequency (C24), so it would appear likely that the high power Rowridge signal or one of the continental transmissions is currently swamping the regular service in Kent and parts of East Anglia. If you no longer have ITV1 etc in your channel list keep trying to input the Mux2 frequency manually until you are successful in finding and storing the required channels.

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KMJ,Derby's 1,811 posts GB flag
Sharon Webley
12:44 PM

I am in the Medway area, receiving my signal from Bluebell Hill. On Friday morning I lost all my ITV channels from my Freeview box, and they were still blank Friday evening. They were back on Saturday, but disappeared again last night during the final of Dancing of Ice, and were still blank while Titanic was been aired. Why is this? At the moment I still have analogue TV as an alternative but that is disappearing in 3 months. I am not impressed by digital TV. I am dreading losing my analogue signal and having nothing to fall back on.

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Sharon Webley's 1 post GB flag
8:37 PM

Still having problems in the Hastings area. No ITV channels now for over a week. BBC is fine.
I did ask last week about this and was informed that there was engineering works at Hastings. However, I have checked this today and everything is supposed to be normal.
The ITV channels all seem to go down at peak times. Can anyone please tell me why this is and why it doesn't affect BBC?

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Bob's 5 posts GB flag
Bob's: mapB's Freeview map terrainB's terrain plot wavesB's frequency data B's Freeview Detailed Coverage
Tuesday, 27 March 2012
Kris Stewart
3:15 AM

Hi, I've been having 'No signal being received' issues with my Amstrad sky HD box for a number of weeks now when it gets to around 8/9pm through the night. I've had it I've tried all the recommended steps but to no great avail. Swapped the cables into the LNB to spare connector ports with temporary/intermittent success. Swapped with another Amstrad HD box and symptoms were the same making me believe it was a cable/LNB/Dish fault and not the box. I've went right through the channels and have noticed that I am not getting any with H polarity however a weird thing can happen where I record a V polarity channel (bbc1 HD) and H polarity channels will return and input 2 signal strength returns from nothing to 70%. I've set it up on single feed mode and all channels are available. Do these symptoms scream out an obvious fault with one of the parts?? Any advice would be greatly appreciated.

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Kris Stewart's 1 post GB flag
1:42 PM

I have a freeview box which works well with the new digital signal, and two LG dvd recorders which have a signal overload. How can I reduce the signal for the DVDs and not the box?

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Brian's 1 post EU flag
Brian's: mapB's Freeview map terrainB's terrain plot wavesB's frequency data B's Freeview Detailed Coverage
Dave Lindsay

4:00 PM

Brian: I would install an attenuator and reduce the signal for all, including the box.

Different equipment responds different, with respect not only to sensitivity (i.e. some will work when others won't) and this includes when the signal is on the high side.

Reducing the signal level into the box should not affect the reception unless perhaps you're going to do it to such a degree that the signal level is only just good enough.

There is a big enough window for which reducing the level to make the LGs work won't push the box below the level it needs.

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Dave Lindsay's 5,724 posts GB flag

8:36 PM

Kris Stewart: If you use a dish exclusive to yourself then your problem has to caused by either the box itself or the LNB. However as you have apparently tried another box and with exactly the same results then the problem is then narrowed down to the cable or the block, but as the inputs on the block are totally separate from each other about the only thing that could affect them all is if water had managed to creep into it, and considering you can replace a quad block for around £10.00 from a number e-bay sources it might be worth considering this.

Its really the polarity angle that makes me suspect that this could be applying, as the polarity switching on the block is achieved by the box sending bi-voltage levels up to it, and what you have mentioned suggests that one of the two is being partially shorted.

Of course water in the cable could also do that, and if you have managed to get stations known to be on separate polarities working then it could be just one of the two cables at fault, and as aforementioned water having crept in being the culprit, but basically these two reasons mentioned are about the only things that can cause your type of problem.

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jb38's 7,179 posts GB flag
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