Feedback
For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.
Sadly, I am unable to offer this personal service at the moment.
Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.
I look forward to your questions!
Help with TV/radio stations?
In this section
Sunday, 30 September 2012
J
jb388:23 PM
matt hope: Thats is inclined to suggest the possibility that a strong Freeview signal is close (or on) the RF channel used by the Sky box, you should have a check to ensure that Sky's RF output channel used above 64 (pref 68/69) and if you have to change it then remember to retune the TV again (on analogue) to pick up the new channel.
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Monday, 1 October 2012
J
jb386:55 AM
matt hope: Of course there is an easy way to verify whether or not the Freeview signal is responsible for the problem, and simply done by temporarily removing the normal aerials connection into the Sky box and checking the result of this action on the upstairs TV.
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Our Milton Keynes location is almost midway between the Sandy Heath and Oxford transmitters. When I have to retune my freeview box it is 50/50 which transmitter is detected. I often end up with just a few TV channels listed as '800', '801', etc. It often seems to take 5 or 6 retunings to pick-up the Sandy Heath channels. Is there a way I can block out the Oxford signal - perhaps by covering the south-west side of the aerial?
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Mike's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
J
jb389:18 PM
Mike Held: This might seem rather elementry, but I assume that your box does not have a manual tuning facility? as if it does then either reset the box or carry out a retune with the aerial disconnected as that will blank the memory out, then manually tune in Sandy's muxes one at a time, these being:
27 - 24 - 21(HD) - 51 - 52 - 48.
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Tuesday, 2 October 2012
S
Stephen P12:32 PM
Mike H - Can you not switch the channels round so that the ones you want appear in 1/2/3/4/5 etc? Usually possible.
One trick is to unplug the aerial when the unwanted channels are bing scanned. Depends if the numbers are close or widely spread how achievable that is.
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matt hope5:58 PM
Burnley
matt hope:
jb38 the rf channell is set too 68 and still black and white upstairs
the tv is a grundig GU37BLKSE model any more help please.
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matt's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
J
jb389:37 PM
matt hope: If the picture on the Grundig looks perfectly OK apart from the fact that it's in black and white, then that suggests equipment failure rather than anything you have done, and with the problem being either with the Sky boxes modulator or alternatively (and more likely) with the colour decoding circuitry in the analogue side of the Grundig, this fault nearly always caused by crystal failure.
The only thing I can suggest is to try and borrow a small colour TV that is capable of analogue reception and then couple that into the link from the Sky boxes output, giving the borrowed TV an analogue scan to pick up the RF output channel from the Sky box for the purpose of checking the image obtained, black and white or colour, because if its colour then obviously the fault is with the Grundig.
By the way temporarily change the output on the Sky box from RF2 over to RF1 so as "not" to feed voltage into the borrowed TV's aerial socket.
Should you not be able to borrow a TV then if you have an old VHS tape machine around you could couple its RF output into the Grundig and retune same (TV) to pick up the VHS machines analogue signal, no tapes or aerial required as its only the modulator output you are interested in and with regards to whether anything seen is black and white or not.
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Wednesday, 3 October 2012
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Michael Frost10:51 AM
Hi JB38. This will seem an extremely odd request but could I ask if you are the same JB38 that gives advice on 'Pechorin's' website? If you are I have tried to contact you for the instructions to bypass the dewpoint sensor on my JVC GR-DX97 camcorder. I'm not sure that I was submitting it correctly or that it was ever rec'd. If you aren't THAT JB38 please accept my apologies.
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sally11:10 AM
i want to know if the olevia 32ra108s is multi system,or ntsc thanku
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dean9:14 PM
Hi, not that technical but had and used AV systems for years so familiar with setups, signal strength, installations etc.
I have noticed a problem and have been searching an answer for ages. With more than one make/ model of freeview tv that seems to be data related, not signal strength. I always keep updated with regular wipes and installations for new channels. (except sadly they're mostly selling channels).
But after tv has been on for at least a 1/2hr, the channel selection becomes frozen and eventually flashes through all the 'switched' channels, catching up with the frantic button presses. Also the epg data is missing. Just says 'No information available'. The only thing that resolves the problem is to switch off the set, wait 30 seconds and then switch on with full epg and channel change working normally again. I also notice that when switching through channels, ones with 'Loading interactive services' also seem to take ages and are much like a website bogged down with java ads and cookies hogging the cpu. Is this the future of digital TV? It isn't just my sets that do it either.
I am on Guildford transmitter, (tried london) and receive london regional.
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