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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Monday, 5 November 2012

7:15 AM

becky scott: Film 4 on a Sky box is on 315, if this is not shown on the programme guide list disconnect the Sky box from the mains supply then wait about 15 secs or so before reconnecting it again, then once it responds to being taken out of standby by the remote control allow it to go through the usual "searching for listings" procedure.

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jb38's 7,179 posts GB flag
Wednesday, 7 November 2012
Sean Diamond
1:55 PM

do you know if talktalks youview box recieves rte etc . I live in belfast N.I.,...Thank You Sean. (54.5833,-5.9333) 

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Sean Diamond's 1 post GB flag
Mike Dimmick

2:24 PM

Sean Diamond: All YouView boxes meet the D-Book 7 requirements for HD and qualify for the Freeview+HD logo. It will therefore be able to pick up RT whether you get that from a UK or a Republic of Ireland transmitter.

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Mike Dimmick's 2,486 posts GB flag
11:22 PM

I have a DVD/Video recorder Panasonic DMR-EZ48VEB & can't seem to connect it properly to TV ( LG ) - I can play videos & tapes but can't recod on videos which is what I want to do - I'm not technical at all ( just a single parent ! ) so can someone please help - I've looked for hours at the manual & seem to be missing a " RF in" on my TV as page 8 says - is this the problem ? & don't know if I need a HDMI cable per page 10?

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helen's 1 post GB flag
Thursday, 8 November 2012
Toni B
8:53 AM

Following the trail on use of early (or later) Sky equipment to view (Sky) Freesat channels sometime ago I arranged this with Sky with no problem keeping my Sky HD+ Box on the Sky contract and my early Sky Box off contract and incidentally do not need to pay for multi-room either. However, as the original Sky Box is located in a different room to where the signal is required can anyone recommend a suitable non-wired solution to enable transmission of Freesat signals from the original Sky to another TV?

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Toni B's 20 posts GB flag
Quantum Mechanic
2:28 PM

I've lost the mux 2 channels, ITV1, Ch4, Ch5 etc... today. Using the Oxford transmitter I can't find any problems with reception/maintenance on their website. Freeview box is Sharp TU-R160HA, signal is varying from 'None' to 'Very Good' in set-up mode, any advice? Ta.

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Quantum Mechanic's 1 post GB flag
Stephen P

5:08 PM

helen - I'm not familiar with the product but to record and use the TV at the same time on different channels you will need to "chain" the TV Aerial connection from one to another.

The usual set-up is

Aerial>Recorder RFin; Recorder RF out > TV aerial socket (aka "RFin").

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Stephen P's 1,173 posts GB flag
Monday, 12 November 2012
4:35 PM

Live in France and bought Thomson digital box 8 years ago linked to Satellite dish. We have lost our TV stream channels, Radios - BBC 1,2,3 and 4 and sometime back Channel 5 also. Is the box so out of date now that it will not pick up freeview channels as before? What options are there for a free freeview service to our home in France? Technology seems to have moved on at such a pace that we have been left behind!! For example the new FreeSat boxes? What do they do?! We believe that buying a digital box in UK and using it in France will not help us to access UK freeview channels - is this so?? Basically, can we retrieve the channels by re-tuning somehow (though we have tried on numerous occasions recently and come up with loads of unwanted channels!!) or will we need to get ourselves another digital box - from where? What options are available when buying in France
Look forward to an answer!!

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Chris's 1 post FR flag

4:50 PM

Chris: To clear some things up first:
- When did you lose the channels?
- Do you actually receive your signals through a satellite dish, or through an aerial?
- Have you got the model number of the Thomson box?

I'm sure someone more knowledgeable than me regards satellite will be able to help with that info.

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Michael's 358 posts GB flag

5:19 PM

Chris: The problem is not the age of the box, but the fact that the BBC services have been transfered from a Europe wide beam to one which is focused more on the UK. Depending where you are in relation to the footprint of the satellite will determine whether a larger dish will restore reception of the missing channels, or whether it is no longer possible to receive them at all.

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KMJ,Derby's 1,811 posts GB flag
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