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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Wednesday, 24 July 2013
Neil Bell

3:15 AM

Robert As long as your set top box is a satellite (Freesat or free to air sat) receiver and there are no trees blocking the dish then "yes". If its a terrestrial (Freeview) receiver then "no"

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Neil Bell's 106 posts GB flag
Saturday, 27 July 2013
9:37 PM

would a thunder storm or hevy rain interfere with my sky signal

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christine's 1 post GB flag
Dave Lindsay

9:38 PM

christine: It could do.

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Dave Lindsay's 5,724 posts GB flag
Sunday, 28 July 2013
David Young
4:35 PM

Sky Box not used for 2 years - how long is the update likely to take ?

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David Young's 1 post GB flag

4:42 PM

David Young: If you are meaning the disconnecting the box from the mains then reconnecting it again whilst holding in the back up button "on the box" until the three leds come on, then it can take up to 30 minutes.

However as far as channels are concerned, every time a box is powered up it automatically udates the channels list by the fact that it doesnt store them in the first place when unpowered.

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jb38's 7,179 posts GB flag
steve p

6:37 PM

DY I had a 2/h skybox that said it needed an upgrade - which never ended. Sky people said it was faulty.

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steve p's 1,173 posts FR flag
10:16 PM

We have a Humax 250g PVR which has worked well until recently. It seems to either miss the first few minutes or the last few minutes of a programme on some stations when set to auto record. There does not appear to be a software update to download. Does anyone have any ideas on how to fix this please?

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Paul's 9 posts GB flag
Monday, 29 July 2013
6:59 AM

I am reciving a resonable good digtail signal from the Tunbridge Wells tranmitter my signal level across all channels are above 50db and my meter / tester tells me that I have a digtail carryer on the channel apart from Channel 47 with carriage the HD channels howcome I can't get the Digtail carriage where I can see the signal level at 58db? Your thougth please.

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James's 2 posts GB flag
James's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
Ian from notts

11:12 AM

James- The equipment you are using to receive ch47 signal needs to be fitted with a DVBT-2 tuner where as the rest of the signals will be the standard DVBT

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Ian from notts's 253 posts GB flag
Ian's: mapI's Freeview map terrainI's terrain plot wavesI's frequency data I's Freeview Detailed Coverage
2:43 PM

Hello. My father-in-law gave me his old Sky box and card that I've been using to watch the 'free-to-air' channels (without a problem). As a BT Broadband customer I've been trying to sort out getting the free BT Sports channels but I get as far as a message saying that the Sky box/card is 'not registered to this address'. I don't want a Sky subscription. Anyone any ideas what I could/should do? Cheers.

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Stickwo's 3 posts GB flag
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