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Brian Butterworth published on UK Free TV For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.
Sadly, I am unable to offer this personal service at the moment.
Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.
I look forward to your questions!
Help with TV/radio stations?
In this section
Friday, 1 November 2013
M
michael8:22 PM
The plethora of "transmitter engineering" notifications are what Mick Jagger would call "useless information". WHAT ARE THEY ACTUALLY DOING ? DSO is done, they have kicked us out of the 800MHz band. So what on earth are they up to now with this secretive engineering work? We are paying for non-ending disruption and are entitled to know WHY !
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M
Mat8:25 PM
Will I have sky news on my iPad when my contract ends with sky tv
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J
jb389:35 PM
Jim danielsen: Does the problem vanish by removing the TV's aerial input lead? and is anything else connected into the TV apart from the Sky box?
Another point being, is the Sky box connected into the TV via an HDMI cable or alternatively a scart lead? because if the former remove one end and make a one turn coil in the cable before reconnecting it again, if the problem is still visible then grasp the coil tightly in your hand and see if this changes anything.
If though you are using a scart coupling then try reversing the cable, i.e: TV end swapped over to the box end and vice versa.
The other point I wondered about is whether or not you are connected into a communal dish / aerial system, because strange problems can sometimes crop up in the multi switch distribution amplifier systems used for this purpose.
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Saturday, 2 November 2013
Anna
7:29 PM
Bolton
7:29 PM
Bolton
I have a new Freeview box purchased just 2 days ago. . All was well until until this afternoon I suddenly lost all the ITV channels, C4 channels, C5 channels, Film 4 and many more. I still havent got them back. Is this due to the weather please.
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Anna's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
M
MikeB8:09 PM
Anna: Your less than 7km from Winter Hill (which as reported no problems), so you should get excellent reception (possibly too good). Check signal levels, and which transmitter your tuned into. Also check any cables - are they loose, broken, etc
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Anna: If this happened when you put your box into standby then perhaps it is because it doesn't have enough memory to store the channels. The fact that it is ITV/C4/C5 etc, which is found last during the scan, could perhaps mean this is a possibility.
See here for an explanation I gave to someone else the other day (also on Winter Hill):
Most popular questions | ukfree.tv - 11 years of independent, free digital TV advice
The point is that it hasn't (if indeed this is problem) run out of memory because it can't handle all the channels from Winter Hill but because there are other channels its picked up from other transmitters. You need to prevent it from picking up some of those others so as to have room for what you want it to store. It's a bit like not eating too much before lunch and then not having enough room for the main meal.
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Sunday, 3 November 2013
Anna
12:08 AM
Bolton
12:08 AM
Bolton
Dave Lindsay: thanks for your reply. It happened while i was watching tv - it wasnt on standby. I have re-scanned and while the channels are on the EPG - when I select one of the'troubling' channels i get message stating - No or bad signal. Since late afternoon today - tv has been pixalating/freezing quite a lot also. Also neighbour, who hasnt been affected, came with a digital tv with built-in freeview and this didnt work properly - pixalating and freezing....could it be my aerial?
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Anna's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
Anna: Your follow-up posting means that what I suggested in my posting at 10:17pm isn't the issue.
I am not sure what else to suggest; maybe others can chip in.
I do note, however, that there are mobile phone base stations 1km away to your west, which is the direction your aerial is facing. The other fact is that ITV/C4/C5 from Winter Hill is on the highest channel which is just below any 4G signal operating in the 800MHz band.
That said, the signal from Winter Hill would be expected to be strong, which counters to some degree any likely interference. In any case, 1km is quite a distance, I would have thought (although I'm not the expert in radio signals).
Maybe if you have an amplifier (booster), particularly to split the aerial feed to more than one room, this could be affected.
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Anna
1:16 AM
Bolton
1:16 AM
Bolton
Dave Lindsay: Thanks Dave for your reply.
I don't have a booster, I only have the one TV.
If my rooftop aerial is faulty, would I be able to view any thing at all?
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Anna's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
Anna: Possibly yes because a fault may affect one frequency and not all.
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