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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Wednesday, 16 April 2014
Steve P

11:55 PM

Rob do you have a problem?

If not, don't fix it.

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Steve P's 1,173 posts GB flag
Friday, 18 April 2014
5:26 AM

Hi Steve, not at all with horizontal apart from when conditions are slightly 'lifty'. However I have noticed that a property I visit in Worthing town centre where vertical on IOW is used, interference from Brighton is quite apparent. I understand from an aerial installer that Rowridge has gone vertical and very high power in the attempt to overcome inteference from France.

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Rob's 3 posts GB flag
Tuesday, 22 April 2014
Adrian Eastick
10:50 AM

I have recently purchased a Sky plus box and have had a second cable fitted to a new receiver by a aerial fitter.Whilst he received a picture on his machine he could not on my television but could on my old one cable Sky Box.I have had a new Sky card from BT so that I can get their sports channel but as of yet still not have been able to watch any sports action.Do I need a Password/

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Adrian Eastick's 1 post GB flag
Sunday, 27 April 2014
Tony Jarvis
8:10 PM

How can we adjust our satellite dish to receive signals from 2A instead of the 2D satellite so that we can at least receive Channel 4?

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Tony Jarvis's 1 post GB flag
Monday, 28 April 2014
John Smith
7:00 PM

My disabled son lives in a home between Garston and Abbots Langley in Hertfordshire and we are not able to recieve London Live on Freeview. Is there a reason for this please. Thank you.

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John Smith's 1 post GB flag

8:53 PM

John Smith: Put his postcode into the top right corner of this site, and then click on "DigitalUK tradeview" when the 6 boxes come up in the top right - you'll see if he's predicted to get the "L-LON" mux or not.

If he is predicted to get it, it could be that he has an aerial pointed at the Hemel Hempstead transmitter just north of him, which is obviously the opposite direction from Crystal Palace. And even if he did turn the aerial, it may be a group B aerial and not able to pick up a good enough signal on UHF channel 29.

I think the London Live website has a live stream on it, see if he can access that.

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Michael's 358 posts GB flag
Tuesday, 29 April 2014
Neil Bell

1:25 AM

Tony Jarvis According to the Lyngsat website Channel 4 HD is on Astra 2F on 11126MHz and the regional variations of Channel 4 SD are on Astra 2E on 10714 MHz. I can confirm that I get both the HD channel and the London SD channel on my receiver on these frequencies without moving the dish as you would expect as both satellites are at 28.2° East.

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Neil Bell's 106 posts GB flag
B Copcutt
9:10 AM

Is it possible to move my Sky+ HD box to my caravan I have a dish fitted but my television only has an Ariel socket . If I connect the two F connector plugs will I get sky programs out of the RF1 and RF2 outlets if they are switched on

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B Copcutt's 2 posts GB flag
irene davison
11:30 AM

I want too use a tv in my conservatory using an indoor booster aerial as I don't have an aerial point here . Would I get a good reception in the dg3 4lx area

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irene davison's 1 post GB flag
irene's: mapI's Freeview map terrainI's terrain plot wavesI's frequency data I's Freeview Detailed Coverage

1:34 PM

irene davison: If you click on the links next to your question, you can see for yourself. The DigitalUK website reckons your OK with a normal aerial, but the home to mast plot does show some hills very close to you.

Indoor aerials are not generally very good, but you could have a go - put the aerial as high as you can, and buy something which isn't too expensive.

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MikeB's 2,579 posts GB flag
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