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Changes to feedback page

Changes to feedback page
published on UK Free TV

For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
Can I receive British Eurosport for free?1
Can I receive DAB radio too?2
Can I get E4 with this service?3
Is sky|one going on Freeview?4
Can I watch for free Financial channels such as CNBC or Bloomberg?5
In this section

Wednesday, 14 June 2017
7:17 PM

Until recently I had good viewing on all Freeview channels. Recently, channel 43 carrying BBC1, 2, 4 etc has become poor. All the other channels are very good, BBC1HD all ITV etc. Why? The aerial points to the Preseli transmitter out of sight over the hill. It sometimes gets a decent picture from Devon (50 miles away across the Bristol Channel) through the back of the aerial!

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Roger's 1 post GB
Thursday, 15 June 2017
6:14 PM


please can you give us your full post code so that we can examine the reception and transmission conditions at your location. That the transmitter aerial is 'hidden' by a hill may be a clue, but examining the conditions may help.


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MikeP's 2,110 posts Platinum Platinum GB
Tuesday, 20 June 2017
c perry
9:13 PM

I am watching the Tried and Tasted food programme and am not surprised that you have a panel of people who are not representative of the country.

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c perry's 1 post GB
10:00 PM Peterborough

c perry: And I am surprised that you emailed a website that has nothing at all to do with the programme makers or the channel....

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MikeB's 2,523 posts Platinum Platinum GB
MikeB's: Freeview map terrain plot frequency data R&TI Service digitaluk trade DAB coverage
Thursday, 6 July 2017
Brian M. Leahy
8:47 AM

I would like to watch the Taggart program but I'm extremely hard of hearing and need subtitles which Taggart does not show. Why is this?

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Brian M. Leahy's 14 posts GB
10:39 AM

Brian M Leahy:

Probably because the broadcaster has not chosen to include subtitles on that programme. You should contact the actual broadcaster to ask them if subtitles can be made available.

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MikeP's 2,110 posts Platinum Platinum GB
Sunday, 13 August 2017
Stuart Graham
10:01 PM

Why for the last 2 weeks am I receiving weak or no signal messages with no pictures or intermittent pictures and sound from sutton coldfield transmitter? I live in Stafford and it us mostly at night

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Stuart Graham's 2 posts GB
11:13 PM

Stuart Graham: The most likely explanations are either that you have a problem with your aerial system or you are suffering with electrical interference from something (probably containing an electric motor) which is switched on at night. Have you checked for any loose or damaged cables or connections behind your TV? Please provide a full postcode so we can access the coverage prediction for your location.

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StevensOnln1's 1,819 posts Gold Gold GB
Tuesday, 15 August 2017
Stuart Graham
11:43 AM Stafford

Yes of course I have checked the connections. As I said it is mostly at night but not entirely so. It ranges mostly from 21.00 hours to 09.00 hours. There are no new electrical devices or motors. As stated this only started about 2 or maybe 3 weeks ago. And it cannot be the aerial otherwise it would be 24 hours a day. We have had the picture and sound completely disappear for upto 2 hours. I am watching now without problems 11.30hrs. When we had Comtel years ago and it would go off at the same time every night for 5 mins and back on then I was told it was my equipment and not theirs. In the end after much searching and arguing they found THEY had a timer that was cutting in and out at the times mentioned. So please forgive me if I don't always hold to "it must be your equipment" statements. I had no trouble last night. When I do it is on every tv in the house not just 1. I have sky boxes that are on timers but they are both on at the moment and in record mode without any problems to the freeview pictures etc.
ST16 1PN is our postcode

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Stuart Graham's 2 posts GB
Stuart's: Freeview map terrain plot frequency data R&TI Service digitaluk trade DAB coverage
Friday, 6 October 2017
Ron Eccles
8:27 PM

I live in the lower part of N.Yorks, between Settle and Skipton. The TV signals for this area come from Winter Hill. Trouble is the picture often pixilates and freezes for a couple of seconds. I have a booster on the aerial. Is the problem because of my location or my equipment?
Also, Welsh TV channels are the first to be picked up. When I checked what transmitter I was on, it stated, a Welsh one. So maybe we are not getting signals from Winter Hill.

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Ron Eccles's 1 post GB
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