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Do all freeview set top boxes have the same problems - they freeze up get stuck

Do all freeview set top boxes have the same problems - they freeze up get stuck in stand by mode and some turn themselve on and off.

Do all freeview set top boxes have the same problems - they fre
published on UK Free TV

There are several factors that use these boxes to "crash":

  • low quality input signal from the aerial
  • sudden electrical noise (such as from a refrigerator or DIY equipment)
  • failed self-updates


Like all digital computer equipment, the Freeview boxes are all designed to diagnose problems during the period after they are turned on.

If you have equipment that is failing more than you expect, you can use your rights under the "Sale of Goods Act 1974 (as amended)" to demand a working replacement within 12 months of purchase.

All questions
Can I attach a Freeview digibox to a Combi TV/Video unit?1
My high gain aerial can't get all the Freeview channels I expected2
I can't get Freeview yet, when will it start in my area?3
Are there plans to extend the range of regional variations on Freeview?4
How can I Receive Freeview on two TVs using one box?5
In this section
My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o1
I have now lost all signal can you tell me what the problem might be?2
I have a Durabrand cg5660-m and I need the lock key code!3
What is the Inversion Effect and why does it effect my Freeview TV reception? 4
My ITV/C4 Freeview channels have disappeared - what can I do? Is it my SCART ca5
My high gain aerial can't get all the Freeview channels I expected6

Comments
Wednesday, 30 May 2012
D
David Gardiner
6:35 PM

The answer you have given here seems completely ingenuous. How is it that TV sets with built-in Freeview tuners don't either freeze or switch themselves on and off, whereas all the stand-alone boxes that I have ever come across do? Is there in fact one on the market with decent software that does the job it's supposed to do?

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David Gardiner's 1 post GB
Sunday, 10 June 2012
D
dennis
6:11 PM

David Gardiner: The switching on and off
happens at pre-set times according to the make of box.It is to update the EPG with the
forthcoming programme schedules,so that when
you use it later,you will not have to wait
for the data to download.

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dennis's 18 posts GB
Monday, 11 June 2012
R
Robert
sentiment_satisfiedBronze

8:55 AM

Why can't you alter the timing, given these boxes are not exclusively sold in the UK.

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Robert's 75 posts GB
Sunday, 19 January 2014
J
john
4:53 PM

Frree view box sticking. And will not turn off. Off when you press stop just sticks and can not rescan cause frozen.

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john's 1 post GB
Briantist
sentiment_very_satisfiedOwner

5:33 PM

john: I guess you've turned the power off at the mains for a bit and restarted the box?

It's probably worth checking the batteries in the remote control (my YouView box was doing something similar earlier today and needed a couple of new AAAs).

This My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong | ukfree.tv - 11 years of independent, free digital TV advice is always worth a try with a misbehaving Freeview box.

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Briantist's 38,846 posts GB
Thursday, 9 October 2014
J
Janice
7:35 PM

My bush box keeps coming up on screen every minute cannot schedule recording there is already a timer at the same time on this channel there are no timers on and I am not recording anything

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Janice's 1 post GB
J
jb38
sentiment_very_satisfiedPlatinum

8:02 PM

Janice: Try carrying a "reset" on the box, this called "first time installation" on some devices, as what you have reported suggests that some form of glitch has occurred and with resetting the box being the usual way of rectifying the problem.

By the way. resetting the box will not lose anything already stored in the hard drive provided that you do "not" accidentally press reformat.

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jb38's 7,179 posts GB
Wednesday, 22 October 2014
A
Andy
12:26 PM

I have a bush freeview recorder which has decided to make its own decisions by changing my programme choices. I set it to record a programme and when I check I find it has set for a totally different time, date or channel but definitely not the programme I want anyway. I have tried a first time install but this hasn't helped.

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Andy's 1 post GB
Sunday, 26 October 2014
K
Ken
2:16 PM

I have a bush Freeview recorder which is telling me I have no hard drive .I can't record anything or even retune.

link to this comment
Ken's 1 post GB
J
jb38
sentiment_very_satisfiedPlatinum

2:22 PM

Ken: Try disconnecting the Bush from the mains supply for a few minutes before reconnecting it again, as obviously the hard drive has failed to initialise, which unfortunately in many cases is bad news.

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jb38's 7,179 posts GB
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