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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;



2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;



3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;



5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;



6) reinsert aerial by reconnecting to the 'RF in' connection;



7) do a complete scan for channels again.



The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.



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In this section
I have now lost all signal can you tell me what the problem might be?1
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Comments
Tuesday, 14 May 2019
S
StevensOnln1
sentiment_very_satisfiedPlatinum

9:56 AM

Llew: Sony swapped some of their channels around yesterday, resulting in Sony Crime now becoming an overnight placeholder on Freeview 60. It is still available full time on satellite currently.

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StevensOnln1's 2,436 posts GB
Friday, 17 May 2019
T
Tony
1:25 PM

Any reason why quest had has disappeared isince early may, used to good reception but now nothing, still get sad channel.

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Tony's 1 post GB
S
StevensOnln1
sentiment_very_satisfiedPlatinum

3:20 PM

Tony: The most likely explanations is that you either have a fault or your suffering from interference. Have you checked for any loose or damaged cables or connections behind your TV? Please provide a full postcode so that we can see which transmitter you're using, where you are in relation to it and your predicted coverage etc.

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StevensOnln1's 2,436 posts GB
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