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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;

2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;

3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;

5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;

6) reinsert aerial by reconnecting to the 'RF in' connection;

7) do a complete scan for channels again.

The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.

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Monday, 1 August 2011
5:56 PM

since early July i have had really poor signal on itv itv2 itv3 channel 4 e4 etc.. i live in Worcester and i think I'm on the Malvern Transmitter... any ideas?

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MAC's 1 post GB flag
MAC's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Tuesday, 2 August 2011

8:07 AM

Michael: It is probably you will have to wait until 27th June 2012 before you can receive all the Freeview channels from the Sudbury transmitter.

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Briantist's 38,910 posts GB flag
4:55 PM

Ive lost 20 or so TV channels in the last day or two. I was getting a no signal/check your antenna so I retuned the set top box. Now i am down to 23 TV and 11 Radio stations. I have cleared the memory, retuned and done this again all the same issue missing channels.RH20 2A

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Ben's 2 posts GB flag
Ben's: mapB's Freeview map terrainB's terrain plot wavesB's frequency data B's Freeview Detailed Coverage
Wednesday, 3 August 2011

11:49 AM

I am sure once again we will be told there is nothing wrong at the Transmitter end but again Mux 2 is at best intermittent on all my aerials after 6 months of relative stability.

Let us hope that the change over really does the trick. My guests get very annoyed when things don't work. We are the number one accommodation provider for business in Swindon on TA and want to keep it.

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Robert's 75 posts EU flag
Thursday, 4 August 2011
11:51 AM
Houghton Le Spring

lg tv was fine before retuning. have done retune as directed but still no tv guide, no dtv, no tv guide only a handful of channels. aerial new and in loft. nothing has changed and as i said was fine before retuning. please advice how to get channels back to dtv. thanks.

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Linda's 1 post GB flag
Linda's: mapL's Freeview map terrainL's terrain plot wavesL's frequency data L's Freeview Detailed Coverage
Friday, 5 August 2011
Anne Cockitt
1:23 PM

My postcode is B30 2PD and I can no longer obtain any channels, although I have tried to reset the box, message says no signal. I can only get the 5 main TV channels through my DVD recorder.
My aerial is on the roof.

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Anne Cockitt's 1 post GB flag
Anne's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage

7:28 PM

Well chaps wait for a link to the possible solutions, none of which of course will work, and hey presto in a couple days everything will be back to normal.

If this is what we have to look forward to perhaps we ought to be looking at who's making money out of this, excluding this site of course.

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Robert's 75 posts EU flag
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